Denooyer Chevrolet

★★★★☆
  • 5800 Stadium Dr

    Kalamazoo, MI 49009

    Cross street: Just West of 131

    Map & Directions
  • 269-372-3040

Automotive

Automotive
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I was totally unhappy with the service department. I went in for an appointment and they acted like I was troubling them the hole time. I have never been treated so rudely in my entire life. I will never be returning to that place again. I dont think my money is good enough for them. ohh and then when I got home I checked the oil level and it was almost a quart over full. I called them and they wanted me to come back in but I will never let them touch my car again and I hope no one else does either.

1
★☆☆☆☆

I was totally unhappy with the service department. I went in for an appointment and they acted like I was troubling them the hole time. I have never been treated so rudely in my entire life. I will never be returning to that place again. I dont think my money is good enough for them. ohh and then when I got home I checked the oil level and it was almost a quart over full. I called them and they wanted me to come back in but I will never let them touch my car again and I hope no one else does either.

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0 out of 1 people found this review helpful.

Business Response:

John- we are sorry to hear that you had a poor experience with us. Your feedback is extremely appreciated, as we are continuously working on improving. We would love another opportunity to give you the proper care and service you deserve. We do appreciate your time and business. If you do choose to work with us again, please contact Lauren Smead at 269-372-8454 and we will make sure youβ??re properly taken care of. We've also added a $25 credit to your account. We look forward to seeing you again. Thank you.
.

Love the fact that I can make my service appointment online and save $5! The only bad thing is that you can't make it for that same day...

5
★★★★★

Love the fact that I can make my service appointment online and save $5! The only bad thing is that you can't make it for that same day...

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1 out of 1 people found this review helpful.

.

My wife and I have to say that DeNooyer Chevrolet is a fantastic dealership and customer service oriented! This company gets two thumbs up for making us feel that dealerships and sales representatives do have hearts!

5
★★★★★

My wife and I have to say that DeNooyer Chevrolet is a fantastic dealership and customer service oriented! This company gets two thumbs up for making us feel that dealerships and sales representatives do have hearts!

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2 out of 2 people found this review helpful.

Business Response:

Robert- Thank you for the excellent review. Customer satisfaction is our number one priority, and we're glad you enjoyed your experience with us. We look forward to seeing you back in the future. Thank you for choosing DeNooyer.
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I had an accident which left my 99 Tahoe needing repairs to the passenger side door and fender and also the top had a dent. It was an insurance repair and it took a week and a half. When I got my Tahoe back i noticed various paint flaws all over the place from fish eyed clear to runs and over-spray. They even managed to scratch new trim they had placed on my truck. Long story short they are going to repair it (hopefully they get it right the second time). It just means I will be without my truck for another week, although they are providing me with a rental, its just not very convenient.

1
★☆☆☆☆

I had an accident which left my 99 Tahoe needing repairs to the passenger side door and fender and also the top had a dent. It was an insurance repair and it took a week and a half. When I got my Tahoe back i noticed various paint flaws all over the place from fish eyed clear to runs and over-spray. They even managed to scratch new trim they had placed on my truck. Long story short they are going to repair it (hopefully they get it right the second time). It just means I will be without my truck for another week, although they are providing me with a rental, its just not very convenient.

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0 out of 1 people found this review helpful.

.

DeNooyer Body shop just repaired my 2006 Toyota
and i could not be happier, just a pleasure to work with courteus individuals who do their jobs right

5
★★★★★

DeNooyer Body shop just repaired my 2006 Toyota
and i could not be happier, just a pleasure to work with courteus individuals who do their jobs right

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1 out of 2 people found this review helpful.

.

All of our experiences with this dealership has been great. We have had two our of vehicles serviced here. The work was exceptional and the pricing was competitive. When I own a chevrolet again, I will definitely have it serviced here.

5
★★★★★

All of our experiences with this dealership has been great. We have had two our of vehicles serviced here. The work was exceptional and the pricing was competitive. When I own a chevrolet again, I will definitely have it serviced here.

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1 out of 2 people found this review helpful.

Business Response:

Beth- Thank you for the positive review. We're pleased to hear you enjoyed your experience with our service department. We too look forward to you owning a Chevrolet again, and hope to see you back. Happy Driving!

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West Michigan's Premiere Chevrolet Sales and Service Provider

 

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