Tyner Furniture

★★★★☆
  • 3900 S State Rd

    Ann Arbor, MI 48108

    Map & Directions
  • 734-995-3900

About Tyner Furniture

Hours
Sun 12pm-5pm, Mon 10am-9pm, Fri 10am-9pm, Tue-Thu 10am-6pm, Sat 10am-6pm

Home & Garden

Home & Garden
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.

Worst exp with a bed ever!!!! Never use this company. They lack any ethics... they tried to play off a floor model as new to my 97 year old grandma when she bought a new model from the factory. This CO needs a wake-up call and that is

3
★★★★★

Worst exp with a bed ever!!!! Never use this company. They lack any ethics... they tried to play off a floor model as new to my 97 year old grandma when she bought a new model from the factory. This CO needs a wake-up call and that is

.

We tested the Sealy Spring-Free "river crest" mattress in the showroom at Tyner's and loved it. We took delivery of the mattress with the same label but it was much firmer and roughly 2 1/2" less in height, (it should have measured 13&3/4 inches from bottom of mattress to top of of mattress sort of eyeballing the crest or crown of the middle)after a few days we called and they sent some one out to verify that the bed that was sent out was the wrong bed, which they did, and when they sent out the replacement it was identical to the one we had delivered initially so I sent it back. Tyner's involved the Sealy factory and distribution rep. We were instructed that there is no problem with the delivered mattress. (WHAT A JOKE!) I waited on two different occasions for from 9-noon for deliveries and was with out a mattress (since ours had been removed) for almost two weeks. My frustration peaked and I insisted that Tyner's or Sealy compensate us for the time lost and time spent with out a mattress, instead I was told I could simply get a refund. I was NOT pleased with Tyner's managerial service.

1
★☆☆☆☆

We tested the Sealy Spring-Free "river crest" mattress in the showroom at Tyner's and loved it. We took delivery of the mattress with the same label but it was much firmer and roughly 2 1/2" less in height, (it should have measured 13&3/4 inches from bottom of mattress to top of of mattress sort of eyeballing the crest or crown of the middle)after a few days we called and they sent some one out to verify that the bed that was sent out was the wrong bed, which they did, and when they sent out the replacement it was identical to the one we had delivered initially so I sent it back. Tyner's involved the Sealy factory and distribution rep. We were instructed that there is no problem with the delivered mattress. (WHAT A JOKE!) I waited on two different occasions for from 9-noon for deliveries and was with out a mattress (since ours had been removed) for almost two weeks. My frustration peaked and I insisted that Tyner's or Sealy compensate us for the time lost and time spent with out a mattress, instead I was told I could simply get a refund. I was NOT pleased with Tyner's managerial service.

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This is a huge furniture store and they have tons of easy parking. The quality of the furniture is wonderful, but the prices are very high as well. Lots of sales staff available, who are very friendly and helpful.

4
★★★★☆

This is a huge furniture store and they have tons of easy parking. The quality of the furniture is wonderful, but the prices are very high as well. Lots of sales staff available, who are very friendly and helpful.

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