Circle K RV

★☆☆☆☆
We are a full service family owned Michigan RV dealership located in Lapeer, Michigan.
  • 1879 North Lapeer Road

    Lapeer, MI 48446

    Map & Directions
  • 810-664-1942

About Circle K RV

Hours
Sun 12pm-4pm, Mon 10am-4pm, Tue-Fri 9am-5pm, Sat 9am-3pm

Automotive

Automotive
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When you make an apointment for service to them thats only a drop off day. It DOES NOT mean your RV/Trailer will be looked at anytime soon.
I dropped off my T-Trailer 1 week ago (wed) for De-winterization, LP system check & wheel pack...all very routine services. I was told when I made the apointment 2/3 days. Called Saturday..told "it's in the shop now..by the end of the day" o.k. No call. Service dept CLOSED on Monday. Call Tuesday AM.."Wheel pack & LP check done..just need to de-winterize..this afternoon" 4pm (they close @5pm) stop by the shop told all was complete EXCEPT the WHEEL PACK. I ask why was I told all that was left was to de-winterise the water system?? The guy looks at me like a deer in headlights.
Bottom line he lied about how long to complete the service along with what progress was being made.
Now it's the end of day Tuesday, still no trailer and a family camping trip that we were looking forward to starting on Thursday.
These folks are local to me and I like to support local businesses when I can but after this I'll be taking my service business to General RV or Camping World. You make a service appointment with them and they get right on it.

0
★☆☆☆☆

When you make an apointment for service to them thats only a drop off day. It DOES NOT mean your RV/Trailer will be looked at anytime soon.
I dropped off my T-Trailer 1 week ago (wed) for De-winterization, LP system check & wheel pack...all very routine services. I was told when I made the apointment 2/3 days. Called Saturday..told "it's in the shop now..by the end of the day" o.k. No call. Service dept CLOSED on Monday. Call Tuesday AM.."Wheel pack & LP check done..just need to de-winterize..this afternoon" 4pm (they close @5pm) stop by the shop told all was complete EXCEPT the WHEEL PACK. I ask why was I told all that was left was to de-winterise the water system?? The guy looks at me like a deer in headlights.
Bottom line he lied about how long to complete the service along with what progress was being made.
Now it's the end of day Tuesday, still no trailer and a family camping trip that we were looking forward to starting on Thursday.
These folks are local to me and I like to support local businesses when I can but after this I'll be taking my service business to General RV or Camping World. You make a service appointment with them and they get right on it.

Pros: none

Cons: Service Dept below acceptable standards

 

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