Valvoline Instant Oil Change

★☆☆☆☆
  • 1200 Plainfield Ave NE

    Grand Rapids, MI 49505

    Map & Directions
  • 616-774-9300

About Valvoline Instant Oil Change

Categories
Hours
M-F: 8:00am - 7:00pm Sat: 8:00am - 5:00pm Sun: 11:00am - 5:00pm

Automotive

Automotive
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This place preys on motorists. Especially motorists who don't have experience with car maintenance.

I was cleaning out my car, and getting it ready for a vacation drive. I changed the wiper blades, washed windows, checked fluids, etc. The only thing left was to get an oil change. The place I usually go was too busy to fit me in that day so I went to Valvoline Instant Oil Change at 1200 Plainfield N.E., even though I had a previous experience with them pushing items I didn't want or ask for. I told the employee who greeted me that I wanted an oil change and NOTHING else. They began working on my car and I sat down in their waiting area. Less than 2 minutes passed and the employee walked in and said "I checked your wiper blades and they look pretty worn out." "Would you like us to replace them for you?" I was immediately irritated. Those wiper blades had been on the car for a total of 10 minutes and had NEVER gone up and down once. I asked for the manager, and told him what had just occurred. He offered me a discount on the oil change. I left thier place and immediately stopped payment on the check. I never heard from them about it, and I've never gone back.
Do yourselves a favor and find a reliable auto mechanic. It's nearly as important as finding a good doctor.

0
★☆☆☆☆

This place preys on motorists. Especially motorists who don't have experience with car maintenance.

I was cleaning out my car, and getting it ready for a vacation drive. I changed the wiper blades, washed windows, checked fluids, etc. The only thing left was to get an oil change. The place I usually go was too busy to fit me in that day so I went to Valvoline Instant Oil Change at 1200 Plainfield N.E., even though I had a previous experience with them pushing items I didn't want or ask for. I told the employee who greeted me that I wanted an oil change and NOTHING else. They began working on my car and I sat down in their waiting area. Less than 2 minutes passed and the employee walked in and said "I checked your wiper blades and they look pretty worn out." "Would you like us to replace them for you?" I was immediately irritated. Those wiper blades had been on the car for a total of 10 minutes and had NEVER gone up and down once. I asked for the manager, and told him what had just occurred. He offered me a discount on the oil change. I left thier place and immediately stopped payment on the check. I never heard from them about it, and I've never gone back.
Do yourselves a favor and find a reliable auto mechanic. It's nearly as important as finding a good doctor.

Pros: Unknown

Cons: Pushing add-ons not requested by customers.

 

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