Diane?s Dream Brides

★★★★☆
  • 29449 Five Mile Rd

    Livonia, MI 48154

    Map & Directions
  • 734-427-9033

About Diane?s Dream Brides

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Details
Hours
Monday & Friday: 11: 00am – 6:00pm, Tuesday & Thursday: 11:00am – 8:00pm, Saturday: 10:00am – 5:00pm, Wednesday & Sunday: Closed
4.0 5
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The staff at Diane'es Dream Brides is very helpful. I would say they definitely directed me in the right direction.

5
★★★★★

The staff at Diane'es Dream Brides is very helpful. I would say they definitely directed me in the right direction.

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I chose Diane's because of the wonderful reviews and I must agree that the sales staff is very friendly and helpful. I ordered my gown and my four bridesmaids gowns from here. We ran into some serious problems when the dresses arrived.

Diane herself suggested I have my dress custom measured for extra money so we wouldn't need to pay for it to be hemmed or altered, as the hem was beaded and would be an complicated fix. My bridesmaids were also measured for their dress size and length. Apparently the measurements don't matter because of the 5 gowns ordered, 4 of them came in way too small or too long. As the bride, I assumed my dress would be too big since I have lost 25 pounds in the 6 months since ordering. The gown could barely be zipped up. My bridesmaids were told that they must have gained weight because two of theirs didn't fit either. My M.O.H. went alone to try on her gown and left the store feeling completely depressed, fat, and mad at herself because the staff told her that she had gained weight, since the dress didn't fit. We went back the next day to have her re-measured and she was the same size as when the gown was first ordered. I nearly lost it, I was so angry at the staff for making my friend feel bad about her self. A third dress came in completely un-hemmed, so the bottom of the gown was just the end of the bolt of fabric and Diane's wanted $35 to have it 'custom hemmed'. The sales staff was very friendly when they told us that 'you take the measurements and guess which size to order from the designer and sometimes it works out and sometimes it doesn't." What? I have since spoken with several other sales people in the wedding gown industry whom have told me that as an employee and owner of a gown shop, you should always know which dress lines run big, which ones run small, etc... so you know if a girl measures to a size 10, you order her dress size 10, not 8 or 6 than charge her to have it taken out and altered...

I am very disappointed with my experiences here and wanted to share it online so future brides don't go through the same problems. I basically feel that Diane's Dream Brides purposely ordered incorrect sizes for us knowing that we would require alterations. My experiences may have been a one time fluke, but I know that I will not recommend the store to anyone again.

1
★☆☆☆☆

I chose Diane's because of the wonderful reviews and I must agree that the sales staff is very friendly and helpful. I ordered my gown and my four bridesmaids gowns from here. We ran into some serious problems when the dresses arrived.

Diane herself suggested I have my dress custom measured for extra money so we wouldn't need to pay for it to be hemmed or altered, as the hem was beaded and would be an complicated fix. My bridesmaids were also measured for their dress size and length. Apparently the measurements don't matter because of the 5 gowns ordered, 4 of them came in way too small or too long. As the bride, I assumed my dress would be too big since I have lost 25 pounds in the 6 months since ordering. The gown could barely be zipped up. My bridesmaids were told that they must have gained weight because two of theirs didn't fit either. My M.O.H. went alone to try on her gown and left the store feeling completely depressed, fat, and mad at herself because the staff told her that she had gained weight, since the dress didn't fit. We went back the next day to have her re-measured and she was the same size as when the gown was first ordered. I nearly lost it, I was so angry at the staff for making my friend feel bad about her self. A third dress came in completely un-hemmed, so the bottom of the gown was just the end of the bolt of fabric and Diane's wanted $35 to have it 'custom hemmed'. The sales staff was very friendly when they told us that 'you take the measurements and guess which size to order from the designer and sometimes it works out and sometimes it doesn't." What? I have since spoken with several other sales people in the wedding gown industry whom have told me that as an employee and owner of a gown shop, you should always know which dress lines run big, which ones run small, etc... so you know if a girl measures to a size 10, you order her dress size 10, not 8 or 6 than charge her to have it taken out and altered...

I am very disappointed with my experiences here and wanted to share it online so future brides don't go through the same problems. I basically feel that Diane's Dream Brides purposely ordered incorrect sizes for us knowing that we would require alterations. My experiences may have been a one time fluke, but I know that I will not recommend the store to anyone again.

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My daughter got married last year and her bridesmaids got their dresses here ... we had gone to several of the larger bridal salons and were dissatisfied with the service. One the bridesmaids suggested that we try Diane's Dream Brides as she was in another wedding that used this shop. We received personal attention - not pushy, but very helpful. The staff was very easy to work with, the dresses arrived on time, the alterations were done as requested -- all in all, a very good experience.

5
★★★★★

My daughter got married last year and her bridesmaids got their dresses here ... we had gone to several of the larger bridal salons and were dissatisfied with the service. One the bridesmaids suggested that we try Diane's Dream Brides as she was in another wedding that used this shop. We received personal attention - not pushy, but very helpful. The staff was very easy to work with, the dresses arrived on time, the alterations were done as requested -- all in all, a very good experience.

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In the last few months I have been to many bridal shops. Dianes dream brides is on the top of my list! There service is remarkable! I did not have an appt but was treated like I did. I got one on one attention while trying on dresses. My bridesmaids also got the same attention. They are so friendly and helpful and will do anything for the customer. Way to go!!

4
★★★★☆

In the last few months I have been to many bridal shops. Dianes dream brides is on the top of my list! There service is remarkable! I did not have an appt but was treated like I did. I got one on one attention while trying on dresses. My bridesmaids also got the same attention. They are so friendly and helpful and will do anything for the customer. Way to go!!

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My sister got her wedding dress here and we were so satisfied that I went back to find mine. There are many things I like about this place. Here's a few:

1) They do not need appointments to try on! You can just stop in and look through the dresses, and try on a few, anytime.

2) Their staff is very friendly without being pushy. If you say you don't like something, they are fine with that. They give you as much time as you want to look through all the dresses yourself. Then once you've picked out things you like, they will pull some out that they think you might like. My sister ended up with a dress the staff pulled out for her. I ended up with the first dress I ever tried on. At other bridal shops I found pushy people who wouldn't leave us alone to look for even a minute - this is not the type of shopping I like to do. I need time to browse and Diane's gives you all the time you want.

3) You can keep going back. My sister and I both went back multiple times to try on our dress choices just to be sure before actually buying it. The staff was helpful everytime and never pushed for us to make a decision. Some places make you have an appointment everytime you go, Diane's doesn't!

4) Once we decided the dress we want, they measured and got it ordered very quickly.

5) They will hold your dress for you all the way until you decide you need it! That's great since a lot of shops we checked out said they could only hold the dress for a short time.

6) The staff picked a great veil for me when I had no clue what I wanted. They were very knowledgeable of hair accessories and shoes as well.

7) Finally the staff is very relaxed with a positive attitude. That makes you feel very relaxed as well - which is great in a time like this where pressure and stress is high!

I love Diane's Dream Brides and will recommend it to anyone who gets married in the future!

PROS: Friendly, no appointments, great dresses
CONS: I can only get married once! I would love to buy some more of these dresses

5
★★★★★

My sister got her wedding dress here and we were so satisfied that I went back to find mine. There are many things I like about this place. Here's a few:

1) They do not need appointments to try on! You can just stop in and look through the dresses, and try on a few, anytime.

2) Their staff is very friendly without being pushy. If you say you don't like something, they are fine with that. They give you as much time as you want to look through all the dresses yourself. Then once you've picked out things you like, they will pull some out that they think you might like. My sister ended up with a dress the staff pulled out for her. I ended up with the first dress I ever tried on. At other bridal shops I found pushy people who wouldn't leave us alone to look for even a minute - this is not the type of shopping I like to do. I need time to browse and Diane's gives you all the time you want.

3) You can keep going back. My sister and I both went back multiple times to try on our dress choices just to be sure before actually buying it. The staff was helpful everytime and never pushed for us to make a decision. Some places make you have an appointment everytime you go, Diane's doesn't!

4) Once we decided the dress we want, they measured and got it ordered very quickly.

5) They will hold your dress for you all the way until you decide you need it! That's great since a lot of shops we checked out said they could only hold the dress for a short time.

6) The staff picked a great veil for me when I had no clue what I wanted. They were very knowledgeable of hair accessories and shoes as well.

7) Finally the staff is very relaxed with a positive attitude. That makes you feel very relaxed as well - which is great in a time like this where pressure and stress is high!

I love Diane's Dream Brides and will recommend it to anyone who gets married in the future!

PROS: Friendly, no appointments, great dresses
CONS: I can only get married once! I would love to buy some more of these dresses

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