Midwest Pools Inc

★★★★☆
Midwest Pools are pioneers of fiberglass pools in the Midwest
  • 3090 W Cook Rd

    Grand Blanc, MI 48439

    Map & Directions
  • 810-655-2253

Home & Garden

Home & Garden
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ZERO STARS were not an option, unfortunately. DO NOT WORK WITH OR HIRE THIS COMPANY - EVER. This was the worst experience we have ever had with a contractor. They will take your money and not complete the project. Zero customer service or regard for a job well done, or their customers. I don't even know how they get out of the house because they are completely incompetent. Zero communication with management and the owner could care less about his company's reputation. I DO NOT recommend hiring them in ANY capacity. They cashed all the checks and the job still isn't done, the owner still continues to take no accountability for the project and will probably never finish. You will need a lawyer.
The pool is in need of repair, and is still not finished. He has been sued multiple times, the complaints are a matter of public record. Check their reviews on BBB, Yelp, YP, and Google. Do not use this pool company.

1
★☆☆☆☆

ZERO STARS were not an option, unfortunately. DO NOT WORK WITH OR HIRE THIS COMPANY - EVER. This was the worst experience we have ever had with a contractor. They will take your money and not complete the project. Zero customer service or regard for a job well done, or their customers. I don't even know how they get out of the house because they are completely incompetent. Zero communication with management and the owner could care less about his company's reputation. I DO NOT recommend hiring them in ANY capacity. They cashed all the checks and the job still isn't done, the owner still continues to take no accountability for the project and will probably never finish. You will need a lawyer.
The pool is in need of repair, and is still not finished. He has been sued multiple times, the complaints are a matter of public record. Check their reviews on BBB, Yelp, YP, and Google. Do not use this pool company.

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hmmm he diddnt even say no to any of the allegations.......enjoy your baby oil covered pool! place is a scam,will screw u over at any chance they get! any chance they can get out of covering your warranty they will do it.

3
★★★★★

hmmm he diddnt even say no to any of the allegations.......enjoy your baby oil covered pool! place is a scam,will screw u over at any chance they get! any chance they can get out of covering your warranty they will do it.

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notice how the owner says, he will have a neighbor or someone contact you? thats because they will have the 1-2 people out of 10 that are happy contact you.. hes forgetting about the rest that are pissed off they spent all the money on a crappy pool from someone that does NOT care about them at all. all they see are $$$$ signs. i went on the road to repair pools and not once did i ever meet a happy customer or someone that had nice things to say about scott, also avoid working there. god forbid u get hurt and get screwed over him like i did. save your money and buy a slip an slide

1
★☆☆☆☆

notice how the owner says, he will have a neighbor or someone contact you? thats because they will have the 1-2 people out of 10 that are happy contact you.. hes forgetting about the rest that are pissed off they spent all the money on a crappy pool from someone that does NOT care about them at all. all they see are $$$$ signs. i went on the road to repair pools and not once did i ever meet a happy customer or someone that had nice things to say about scott, also avoid working there. god forbid u get hurt and get screwed over him like i did. save your money and buy a slip an slide

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Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a new pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one piece pools we also install and service vinyl lined and concrete (gunite) pools also. We have sold many commercial and residential pools, which many of you have probably been swimming in because we have installed over 4000 pools in Michigan alone! We have been in business since 1989 and have had some great years and some not so great. The things that have not changed is our commitment to quality and our customer satisfaction when the job is finished. If you are in construction you will understand that sometimes things do not go exactly as planned with weather, ground conditions, water tables, weak driveways and sidewalks just to name a few things. Midwest installed over 100 in ground pools in 2014 so we had our share of installation difficulties which one of the last jobs we did in Linden MI we started to dig the hole and we ran into a construction burial ground filled with logs and stumps that had been buried when the lot was cleared fun! Long story short the pool had to be moved from that spot to save countless hours and $$$. Luckily the customers were very understanding but some people are not the so understanding even when we cannot control the situation. Now for the main reason for this review please do not believe everything you are reading on the internet, it took 30 seconds to make an account on this site and no background or information search to see if I was truly a Midwest customer. I know for a fact this review was written by a non pool owner or a former employee. If you want a real review of our company go to the BBB they actually get the correct information for the potential customers. Midwest Pools Inc. has held an A+ rating for many years and will continue to do our best to satisfy every customer even when we know that can be very difficult sometimes!! If you need referrals please contact us and we will probably have a neighbor or someone that you can talk to about their experience with our company and that way it is the truth not an internet rumor. Thank you very much!
Scott H.

P.S. I am sorry if any past employees feel angry with our descion to dismiss them from our team. We do our best to work with all individuals the best we can. The main goal is to do the best we possibly can for our customers.
Thank you and god bless.

5
★★★★★

Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a new pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one piece pools we also install and service vinyl lined and concrete (gunite) pools also. We have sold many commercial and residential pools, which many of you have probably been swimming in because we have installed over 4000 pools in Michigan alone! We have been in business since 1989 and have had some great years and some not so great. The things that have not changed is our commitment to quality and our customer satisfaction when the job is finished. If you are in construction you will understand that sometimes things do not go exactly as planned with weather, ground conditions, water tables, weak driveways and sidewalks just to name a few things. Midwest installed over 100 in ground pools in 2014 so we had our share of installation difficulties which one of the last jobs we did in Linden MI we started to dig the hole and we ran into a construction burial ground filled with logs and stumps that had been buried when the lot was cleared fun! Long story short the pool had to be moved from that spot to save countless hours and $$$. Luckily the customers were very understanding but some people are not the so understanding even when we cannot control the situation. Now for the main reason for this review please do not believe everything you are reading on the internet, it took 30 seconds to make an account on this site and no background or information search to see if I was truly a Midwest customer. I know for a fact this review was written by a non pool owner or a former employee. If you want a real review of our company go to the BBB they actually get the correct information for the potential customers. Midwest Pools Inc. has held an A+ rating for many years and will continue to do our best to satisfy every customer even when we know that can be very difficult sometimes!! If you need referrals please contact us and we will probably have a neighbor or someone that you can talk to about their experience with our company and that way it is the truth not an internet rumor. Thank you very much!
Scott H.

P.S. I am sorry if any past employees feel angry with our descion to dismiss them from our team. We do our best to work with all individuals the best we can. The main goal is to do the best we possibly can for our customers.
Thank you and god bless.

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Worked there for almost 3 years, my advice make sure u check EVERY inch of your pool over before it leaves the trailer, pay close attention to the radius and steps they like to send em out with cracks in them I know this because I was sent

3
★★★★★

Worked there for almost 3 years, my advice make sure u check EVERY inch of your pool over before it leaves the trailer, pay close attention to the radius and steps they like to send em out with cracks in them I know this because I was sent

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Horrible customer service, wouldn't recommend. I ordered and placed a large deposit on a pool in March 2014. This was supposedly to reserve a spot to be one of the first five installs of the season. In The beginning of May I hadn't heard

1
★★★☆☆

Horrible customer service, wouldn't recommend. I ordered and placed a large deposit on a pool in March 2014. This was supposedly to reserve a spot to be one of the first five installs of the season. In The beginning of May I hadn't heard

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We delt with Greg Hoover from Midwest pools,bought top of the line all the way through we have no issues with Greg everything he said he followed through with from beginning to end,the issues that we have currently is with his installer here in Northwest Indiana,We watched the install from the very beginning,they seem to be good installing but his communication is for crap and in this day and age all the customer needs is good communication especially when you spend this amount of money on a pool! DO NOT PAY YOUR INTALLER IN FULL TILL THEY ARE 100% COMPLETE.Otherwise he will get to you when he wants to! Lesson learned by us.Pool got started May 5th and we are still waiting for him to finish it up.

3
★★★☆☆

We delt with Greg Hoover from Midwest pools,bought top of the line all the way through we have no issues with Greg everything he said he followed through with from beginning to end,the issues that we have currently is with his installer here in Northwest Indiana,We watched the install from the very beginning,they seem to be good installing but his communication is for crap and in this day and age all the customer needs is good communication especially when you spend this amount of money on a pool! DO NOT PAY YOUR INTALLER IN FULL TILL THEY ARE 100% COMPLETE.Otherwise he will get to you when he wants to! Lesson learned by us.Pool got started May 5th and we are still waiting for him to finish it up.

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I'll make this short and sweet my project went about as good as one can go. The install of the pool was done fast the inspections took a little bit but all in all work was really good.

2
★★★★★

I'll make this short and sweet my project went about as good as one can go. The install of the pool was done fast the inspections took a little bit but all in all work was really good.

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Hello, I would just like to take a minute to thank Midwes man for teaching me about owning an inground pool. I owner so I didn't know what to expect. After my sales m know more about swimming pools then the typical pool put in the ground this spring and the project is already d 15 days from the first day of digging the pool to closing my final. I know its early in the season so I don't know i its not as busy now. The workmanship was unbeatable!! pool and she is sooo jealous we went with a fiberglass p inground liner ( I hope she doesn't read this love you if the cheapest but as the old saying goes you get what yo more pleased. The staff was friendly and the workers wh professional. If you are thinking about putting a swimm yard this company did GREAT work and would be my first choice again!!!

Thanks

Candice

5
★★★★★

Hello, I would just like to take a minute to thank Midwes man for teaching me about owning an inground pool. I owner so I didn't know what to expect. After my sales m know more about swimming pools then the typical pool put in the ground this spring and the project is already d 15 days from the first day of digging the pool to closing my final. I know its early in the season so I don't know i its not as busy now. The workmanship was unbeatable!! pool and she is sooo jealous we went with a fiberglass p inground liner ( I hope she doesn't read this love you if the cheapest but as the old saying goes you get what yo more pleased. The staff was friendly and the workers wh professional. If you are thinking about putting a swimm yard this company did GREAT work and would be my first choice again!!!

Thanks

Candice

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Thank you Midwest pools and my sales man for teaching me all about inground pools. I am a first time pool owner so I didn't know what to expect. After my sales man Jerry Kukla left I think I knew more about swimming pools then the typical

2
★★★★★

Thank you Midwest pools and my sales man for teaching me all about inground pools. I am a first time pool owner so I didn't know what to expect. After my sales man Jerry Kukla left I think I knew more about swimming pools then the typical

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Hello I would Like to take the time to tell all you future inground pool buyers out there This is the REAL DEAL!!! My pool project was installed over this summer 2011 by Midwest Pools of Grand Blanc. All the workers that came to my house

2
★★★★★

Hello I would Like to take the time to tell all you future inground pool buyers out there This is the REAL DEAL!!! My pool project was installed over this summer 2011 by Midwest Pools of Grand Blanc. All the workers that came to my house

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Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one piece

2
★★★★★

Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one piece

.

Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a new pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one

2
★★★★★

Thank you for your interest in Midwest Pools Inc. if you are reading this you are probably installing a new pool in the near future. Feel rest assured you are going to get a great job from us, not only do we manufacture fiberglass one

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We used this Grand Blanc Store 4 r pool installation & r pool has cracked twice now. We have been informed by viking, the maker of the fiberglass pool,(midwest does not fix your pool the maunufactor form out of state comes out) that this

0
★☆☆☆☆

We used this Grand Blanc Store 4 r pool installation & r pool has cracked twice now. We have been informed by viking, the maker of the fiberglass pool,(midwest does not fix your pool the maunufactor form out of state comes out) that this

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We did us the Grand Blanc Store 4 r pool installation & r pool has cracked twice now. We have been informed by viking, the maker of the fiberglass pool,(midwest does not fix your pool the maunufactor form out of state comes out) that this

0
★☆☆☆☆

We did us the Grand Blanc Store 4 r pool installation & r pool has cracked twice now. We have been informed by viking, the maker of the fiberglass pool,(midwest does not fix your pool the maunufactor form out of state comes out) that this

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Hello Pool Project Friends I would like to let you all know that Jerry Kukla From Midwest Pools did a grade A job for me and my family. He was easy to work with helped us pick out our pool and even helped us with financing. I am truly glad

2
★★★★★

Hello Pool Project Friends I would like to let you all know that Jerry Kukla From Midwest Pools did a grade A job for me and my family. He was easy to work with helped us pick out our pool and even helped us with financing. I am truly glad

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Wow we finally got a pool last year and it was awsome! Midwest Pools also gave me great pricing on all my chemicals and their service department is top notch! Everyone is very nice to deal with and they always have what I need for my pool.

2
★★★★★

Wow we finally got a pool last year and it was awsome! Midwest Pools also gave me great pricing on all my chemicals and their service department is top notch! Everyone is very nice to deal with and they always have what I need for my pool.

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Late last July, I contracted Midwest Pools at www.midwestpools.com for a fiberglass pool and surrounding concrete patio. Greg Hoover, the owner of Midwest Pools & Spa, Represented Midwest Pools as being in multiple states as did the website www.midwestpools.com. Turns out that the individual stores are separate, smaller corporations than were represented to me by Greg Hoover (not Scott Hoover), and my job was done by the Charlotte, NC/Utica, MI "branch", even though I got my quote from the same website and phone number that referred to Scotts' stores. The Grand Blanc location may be better.

3
★★★☆☆

Late last July, I contracted Midwest Pools at www.midwestpools.com for a fiberglass pool and surrounding concrete patio. Greg Hoover, the owner of Midwest Pools & Spa, Represented Midwest Pools as being in multiple states as did the website www.midwestpools.com. Turns out that the individual stores are separate, smaller corporations than were represented to me by Greg Hoover (not Scott Hoover), and my job was done by the Charlotte, NC/Utica, MI "branch", even though I got my quote from the same website and phone number that referred to Scotts' stores. The Grand Blanc location may be better.

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Business Response:

Dan It was a pleasure speaking with you about your pool, we at Midwest Pools in Grand Blanc are sorry for your issues in North Carolina! Please feel free to contact us any time if you have any questions about your pool. Have a great summer in your pool! Scott Hoover
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I had a pool installed in the fall of 2006. Installation and was a good experience. The cement coloring and installation however was a nightmare. The color got into the pool and it was over a week before someone came out to address it (clearly because we had already paid in full) and I am still dealing with the staining. ONE WEEK I HAD IT AND IT WAS STAINED! They did offer some solutions, to no avail. The service has been crap ever since. No one will help address the chemical imbalances, short of a non-binding phone conversation. I truly don't think they have very qualified techs. I have taken water samples in and get a diagnosis that I can do on my strips but no real advice. I have asked for advice on how they close the pool and they refuse to help, even though they are 3 weeks backed up for closings. That is pure greed in my book. The biggest purchase of my life, aside from my home and I can't believe how foolish I feel for trusting them. Not sure how they do it at other branches but Grand Blanc is a joke.

2
★★☆☆☆

I had a pool installed in the fall of 2006. Installation and was a good experience. The cement coloring and installation however was a nightmare. The color got into the pool and it was over a week before someone came out to address it (clearly because we had already paid in full) and I am still dealing with the staining. ONE WEEK I HAD IT AND IT WAS STAINED! They did offer some solutions, to no avail. The service has been crap ever since. No one will help address the chemical imbalances, short of a non-binding phone conversation. I truly don't think they have very qualified techs. I have taken water samples in and get a diagnosis that I can do on my strips but no real advice. I have asked for advice on how they close the pool and they refuse to help, even though they are 3 weeks backed up for closings. That is pure greed in my book. The biggest purchase of my life, aside from my home and I can't believe how foolish I feel for trusting them. Not sure how they do it at other branches but Grand Blanc is a joke.

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1 out of 2 people found this review helpful.

Business Response:

Kim I am sorry you feel that way about our company but with todays court system just giving a customer any information about closing or opening a pool can leave us liable for any trouble they have down the road. I just read an article about an above ground pool in Canada. The article read the customer called a pool store in Canada which is a very large company that sells mostly in ground pools and asked if installing a slide on her above ground pool would be recommended. They responded that they did not see any reason not to install the slide on her pool. Not too long after someone was injured on the slide and they sued the company for agreeing that the slide was ok as far as they knew. Even though they had nothing to do with the slide or the installation they were still neglegent because they assisted her with the question. It is strict corporate rule not to give any information to customers that could result in any type of damage to their property or persons. We are insured for this type of work and are in business to stay in business I assure you it is not greed. We service over 1000 pools each year and try and make all customers happy. Please accept our apologies for our strict corporate rules. Thank You very much!
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We had Midwest Pools In Grand Blanc , MI install our pool .
Brian Hunt, our sales rep, was very helpful and reassuring through the whole process.He stepped up for us more than once and our backyard turned out just like he planned it would. We had a couple setbacks but Midwest Pools came through and made it all work out. We have had several home additions and projects through the years and this was one of the best.
Thank you Brian and Jennifer for your help and guidance!!
James and Shelly S.

4
★★★★☆

We had Midwest Pools In Grand Blanc , MI install our pool .
Brian Hunt, our sales rep, was very helpful and reassuring through the whole process.He stepped up for us more than once and our backyard turned out just like he planned it would. We had a couple setbacks but Midwest Pools came through and made it all work out. We have had several home additions and projects through the years and this was one of the best.
Thank you Brian and Jennifer for your help and guidance!!
James and Shelly S.

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Installed a fiberglass pool with Brian Hunt at Midwest Pools.
Brian was very knowledgeable and helpful through the whole process.We had a couple little problems that seemed huge to us at the time and Brian took the extra effort to make everything work out. We would not hesitate to refer any of our family or friends to contact Brian if they were thinking about a pool.It was an overall excellent experience

4
★★★★☆

Installed a fiberglass pool with Brian Hunt at Midwest Pools.
Brian was very knowledgeable and helpful through the whole process.We had a couple little problems that seemed huge to us at the time and Brian took the extra effort to make everything work out. We would not hesitate to refer any of our family or friends to contact Brian if they were thinking about a pool.It was an overall excellent experience

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1 out of 1 people found this review helpful.

Message from Midwest Pools Inc

Please Call 877-450-7665 Not the number listed Thank you!

More about Midwest Pools Inc

Please call 877-450-7665 Not the number that is listed Thank you!

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