Mulligan's Landscape & Garden Center Inc

★★★☆☆
  • 8215 Elizabeth Lake Rd

    White Lake, MI 48386

    Map & Directions
  • 248-698-4741

About Mulligan's Landscape & Garden Center Inc

Hours
Mon - Fri, 8:30am - 4pm; Sat, by appointment

Home & Garden

Home & Garden
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My husband and I went into Mulligan's Landscape & Garden Center, Inc. on Elizabeth Lake Rd here in White Lake, MI, this past weekend and purchased over $400 worth of trees/bushes to help landscape our new home. We BOUGHT AND PAID for two different types of evergreen trees that were to be delivered this Friday. They were both sold to us at a sale price. The following Monday, we received a call from the clerk that sold us the trees, telling us that her boss, Kara, couldn't let the one tree go for the price we already paid for it and wanted $60 more. My husband spoke to Kara stating, "but you already DID sell it to us". Well, I guess since they still had the tree in their possession Kara figured she held the cards and refused to give us the tree for the price we already paid for it. Being completely shocked and frustrated my husband told her to keep both trees and refund us the total for both and the delivery fee...about $350. We were told we were "making a big deal out of an honest mistake". A mistake they made...not us. The clerk gave us the prices, we agreed and purchased the trees. But then they wanted us to pay the extra $60 for a tree we already bought and refused to honor our transaction. So instead of absorbing the $60 difference, they lost a $350 sale and a customer. What a poor way to treat your customers and to do business! I wonder, if we had taken the tree the day we bought it, would they have come and dug it up out of our yard. Unbelievable!

1
★☆☆☆☆

My husband and I went into Mulligan's Landscape & Garden Center, Inc. on Elizabeth Lake Rd here in White Lake, MI, this past weekend and purchased over $400 worth of trees/bushes to help landscape our new home. We BOUGHT AND PAID for two different types of evergreen trees that were to be delivered this Friday. They were both sold to us at a sale price. The following Monday, we received a call from the clerk that sold us the trees, telling us that her boss, Kara, couldn't let the one tree go for the price we already paid for it and wanted $60 more. My husband spoke to Kara stating, "but you already DID sell it to us". Well, I guess since they still had the tree in their possession Kara figured she held the cards and refused to give us the tree for the price we already paid for it. Being completely shocked and frustrated my husband told her to keep both trees and refund us the total for both and the delivery fee...about $350. We were told we were "making a big deal out of an honest mistake". A mistake they made...not us. The clerk gave us the prices, we agreed and purchased the trees. But then they wanted us to pay the extra $60 for a tree we already bought and refused to honor our transaction. So instead of absorbing the $60 difference, they lost a $350 sale and a customer. What a poor way to treat your customers and to do business! I wonder, if we had taken the tree the day we bought it, would they have come and dug it up out of our yard. Unbelievable!

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We use Mulligan's for all our landscaping needs. THey have great service and they will deliver your trees and mulch. They have a vast selection of great trees. They have warranties for one year on all their trees and plants. They are very accomodating when needing to use this warranty. Their staff are friendly and assist you with planning ideas and care of your plants.

5
★★★★★

We use Mulligan's for all our landscaping needs. THey have great service and they will deliver your trees and mulch. They have a vast selection of great trees. They have warranties for one year on all their trees and plants. They are very accomodating when needing to use this warranty. Their staff are friendly and assist you with planning ideas and care of your plants.

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