Brust Eric DDS MS PC

★★★☆☆
  • 2355 W Stadium Blvd # 1 # 1

    Ann Arbor, MI 48103

    Map & Directions
  • 734-662-7200

About Brust Eric DDS MS PC

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Health & Medical

Health & Medical
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Going to Dr. Brust is one of the worst decisions I've ever made. First, I have to agree 100% with the reviews on here of his Taylor location (http://www.insiderpages.com/b/15253530149/brust-eric-dds-ms-pc-taylor) that the doctor was always rushed and bouncing around, as that's the personality he has and in my opinion just puts way too much on his plate as far as number of patients he sees per day.

The worst thing though for me is that he simply did not fix the problems I came in for, and did not seem concerned. I am not surprised by the review that talks about how he ignored a problem throughout treatment. I rarely recall him communicating about how the treatment was going and instead decided to trust him. At the time I was a naive college student that wanted to avoid traditional braces so asked about Invisalign, which he said could treat my case (all of the orthodontists I later consulted with for re-treatment confirmed that invisalign was not at all appropriate for my case).
Basically I went through the treatment and my teeth were a little straighter, but my bite was from my perspective worse than when it began (only my very back teeth touched on the right, none on the left left side making it hard and painful to chew, etc). The doctor just declared success when the invisalign was done and did not offer to complete the job of correcting my teeth. I came in a little later after graduating college, thinking it was irresponsible to not at least talk to him about it. He said I could pay the 2500 or whatever re-treatment fee, as if they were fixed to begin with (and I did wear my retainers religiously following treatment).

Something you should note: at my last appointment, basically a retention appt, most of the assistants I saw looked to me like kids younger than I was (I was 22), which was not confidence inspiring. The doctor himself wasn't going to see me at all until I told them multiple times I needed to talk to him.

If you do decide to go with him, I would recommend getting your exact expectations in writing as part of your contract before you give him any money. You can say you want 100% correction - if he cannot do it, then it's his job to add some part of the contract that states this and you have to decide if it's okay. After you start, never assume he is aware of what's going on with your treatment, just point out every slight issue even if it's totally obvious (my teeth aren't touching), bring it up every single appointment and demand he take you seriously. My problem is I was too nice and unassertive, as that's my personality.

Again, the dr is energetic(to a fault I would argue) and seems good with kids, but that's not what youre paying for. I would look for a dr who is calm, professional and serious about their job. Most importantly not just a salesman i.e. willing to tell you if he might not be able to fully treat your case. Your kids will not thank you later if they have a poor result.
If your case is simple, it might not matter where you go and I see a few reviewers have had positive experiences but if there's any question I would urge you to look elsewhere and be wary of letting the office and silly things like that influence your choice of an orthodontist.

1
★☆☆☆☆

Going to Dr. Brust is one of the worst decisions I've ever made. First, I have to agree 100% with the reviews on here of his Taylor location (http://www.insiderpages.com/b/15253530149/brust-eric-dds-ms-pc-taylor) that the doctor was always rushed and bouncing around, as that's the personality he has and in my opinion just puts way too much on his plate as far as number of patients he sees per day.

The worst thing though for me is that he simply did not fix the problems I came in for, and did not seem concerned. I am not surprised by the review that talks about how he ignored a problem throughout treatment. I rarely recall him communicating about how the treatment was going and instead decided to trust him. At the time I was a naive college student that wanted to avoid traditional braces so asked about Invisalign, which he said could treat my case (all of the orthodontists I later consulted with for re-treatment confirmed that invisalign was not at all appropriate for my case).
Basically I went through the treatment and my teeth were a little straighter, but my bite was from my perspective worse than when it began (only my very back teeth touched on the right, none on the left left side making it hard and painful to chew, etc). The doctor just declared success when the invisalign was done and did not offer to complete the job of correcting my teeth. I came in a little later after graduating college, thinking it was irresponsible to not at least talk to him about it. He said I could pay the 2500 or whatever re-treatment fee, as if they were fixed to begin with (and I did wear my retainers religiously following treatment).

Something you should note: at my last appointment, basically a retention appt, most of the assistants I saw looked to me like kids younger than I was (I was 22), which was not confidence inspiring. The doctor himself wasn't going to see me at all until I told them multiple times I needed to talk to him.

If you do decide to go with him, I would recommend getting your exact expectations in writing as part of your contract before you give him any money. You can say you want 100% correction - if he cannot do it, then it's his job to add some part of the contract that states this and you have to decide if it's okay. After you start, never assume he is aware of what's going on with your treatment, just point out every slight issue even if it's totally obvious (my teeth aren't touching), bring it up every single appointment and demand he take you seriously. My problem is I was too nice and unassertive, as that's my personality.

Again, the dr is energetic(to a fault I would argue) and seems good with kids, but that's not what youre paying for. I would look for a dr who is calm, professional and serious about their job. Most importantly not just a salesman i.e. willing to tell you if he might not be able to fully treat your case. Your kids will not thank you later if they have a poor result.
If your case is simple, it might not matter where you go and I see a few reviewers have had positive experiences but if there's any question I would urge you to look elsewhere and be wary of letting the office and silly things like that influence your choice of an orthodontist.

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Great dentist! The office is inviting and beautifully decorated. Game systems, magazines, friendly staff puts kids immediately at ease. Visits are handled very efficiently and Dr. Brust is the best....full of energy and experience.

5
★★★★★

Great dentist! The office is inviting and beautifully decorated. Game systems, magazines, friendly staff puts kids immediately at ease. Visits are handled very efficiently and Dr. Brust is the best....full of energy and experience.

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