North Hill Cleaners

★★☆☆☆
  • 1463 N Rochester Rd

    Rochester, MI 48307

    Map & Directions
  • 248-650-3360

About North Hill Cleaners

Hours
Mon - Fri, 7am - 8pm; Sat, 7am - 7pm; Sun, 10am - 3pm

Personal Services

Personal Services
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1.5 2
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Had a new suit cleaned for the first time, they shrunk the jacket and faded it. Basically ruined a brand new suit. I was told this was a cheep suit ($500) and told I was dumb. They refused to discuss further. They will be appearing in small claims court. I would never recommend using this store. Poor Business Owners.

1
★☆☆☆☆

Had a new suit cleaned for the first time, they shrunk the jacket and faded it. Basically ruined a brand new suit. I was told this was a cheep suit ($500) and told I was dumb. They refused to discuss further. They will be appearing in small claims court. I would never recommend using this store. Poor Business Owners.

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cleaning quality was good: however they lost 2 of my shirts ( which happens) they refunded my money for the 2 shirts which weren't mine (thought that was strange ) come to fine out ; after they located my shirts ---my 2 shirts were more expensive to clean ( one was a tuxedo shirt) so they collected $1.75 more--(for the inconvenience I thought they might have comped the shirts) they have a delivery truck and for the inconvenience, I thought they might have offered to deliver them ( they didn't) --they have a spend $10. get a star checked off a "frequent cleaner" card --I ,had to ask for it after seeing it on the counter ----all in all they lost a golden opportunity to gain a customer for life ( I just moved into the area ) instead I'll try some other places that are more customer friendly

2
★★☆☆☆

cleaning quality was good: however they lost 2 of my shirts ( which happens) they refunded my money for the 2 shirts which weren't mine (thought that was strange ) come to fine out ; after they located my shirts ---my 2 shirts were more expensive to clean ( one was a tuxedo shirt) so they collected $1.75 more--(for the inconvenience I thought they might have comped the shirts) they have a delivery truck and for the inconvenience, I thought they might have offered to deliver them ( they didn't) --they have a spend $10. get a star checked off a "frequent cleaner" card --I ,had to ask for it after seeing it on the counter ----all in all they lost a golden opportunity to gain a customer for life ( I just moved into the area ) instead I'll try some other places that are more customer friendly

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