Herald Dry Cleaners

★★★☆☆

About Herald Dry Cleaners

Details

Personal Services

Personal Services
More choices in Lake Orion:
Resultset_next

Heritage Spinning & Weaving

47 E Flint St Lake Orion, MI

Resultset_next

Inkwell Screen Printing & Embroidery

246 South St Rochester, IL

2.5 2
Hi! Sign in to let us know how Herald Dry Cleaners was?
Write a Review
.

I stopped using them over a year ago for drycleaning because the quality was very poor.
I recently needed some alterations done and they are one of the few places in the area that do them so I decided to give them a try for alterations.
I had 3 skirts and 1 pair of pants done (the total was $84 which is more than I have ever paid for alterations including in downtown Chicago).
I picked the items up and took them home to try on. I was not offered the opportunity to try them on in the store. I was unhappy with 2 of the skirts.
I took them back to the store. The owner was not in so I left them with the girl at the counter and asked her to have the owner call me.
The owner called and without asking me what the problem was, she started to yell at me on the phone.
I decided that I would pick up the skirts and take them somewhere else to get them done correctly.
I went in to pick them up with my 4 year old son. The owner wanted to argue about it some more in front of my son and other customers. I asked for my skirts back and left the store with my son. I as I putting my son into the car, she came out screaming through the parking lot that she needed my ticket. I explained that I gave it to the girl when I origianlly picked everything up. When I dropped off the 2 items I was not happy with, I was not given a new ticket. She stood in the parking lot and screamed that she was going to call the police and then wrote down my license plate number. My 4 year old was terrified and crying. It took me 10 minutes to calm him down. He was scared I was going to jail. We have yet to see the police. I guess in the city of Lake Orion, it is not a crime for me to pay too much for a service that is not done correctly. I will never return here for dry cleaning or alterations.

0
★☆☆☆☆

I stopped using them over a year ago for drycleaning because the quality was very poor.
I recently needed some alterations done and they are one of the few places in the area that do them so I decided to give them a try for alterations.
I had 3 skirts and 1 pair of pants done (the total was $84 which is more than I have ever paid for alterations including in downtown Chicago).
I picked the items up and took them home to try on. I was not offered the opportunity to try them on in the store. I was unhappy with 2 of the skirts.
I took them back to the store. The owner was not in so I left them with the girl at the counter and asked her to have the owner call me.
The owner called and without asking me what the problem was, she started to yell at me on the phone.
I decided that I would pick up the skirts and take them somewhere else to get them done correctly.
I went in to pick them up with my 4 year old son. The owner wanted to argue about it some more in front of my son and other customers. I asked for my skirts back and left the store with my son. I as I putting my son into the car, she came out screaming through the parking lot that she needed my ticket. I explained that I gave it to the girl when I origianlly picked everything up. When I dropped off the 2 items I was not happy with, I was not given a new ticket. She stood in the parking lot and screamed that she was going to call the police and then wrote down my license plate number. My 4 year old was terrified and crying. It took me 10 minutes to calm him down. He was scared I was going to jail. We have yet to see the police. I guess in the city of Lake Orion, it is not a crime for me to pay too much for a service that is not done correctly. I will never return here for dry cleaning or alterations.

Cons: Poor Drycleaning, Poor Alterations, Worst Customer Service

.

Being right off M-24 and almost next to the Post Office, Herald Cleaners is really conveniently located. They do a great job on dress shirts with a very fast (next day if really needed) turnaround time. The seamstress also does a very professional job on alterations, repairs and sew-on of patches for jackets.

4
★★★★☆

Being right off M-24 and almost next to the Post Office, Herald Cleaners is really conveniently located. They do a great job on dress shirts with a very fast (next day if really needed) turnaround time. The seamstress also does a very professional job on alterations, repairs and sew-on of patches for jackets.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Herald Dry Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review