Jasmine Nails' II

★★★★☆
  • 20736 Pontiac Trl

    South Lyon, MI 48178

    Map & Directions
  • 248-486-6619

About Jasmine Nails' II

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3.5 8
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To my surprise after realizing I've never heard of this place prior to my first visit I fail to understand why I haven't. This place is out of the way for me as there are many other salons closer to my vicinity, but the drive is well worth the service. I find that family owned places are a lot better environments to be in, especially when it comes to something like getting your nails done. The environment is a very clean, bright, happy place to be. I have no idea why Brandy has been mentioned as "rude" in previous reviews, maybe some other customers don't realize that english is not their first language; so some conversation remarks may come off as rude, but in reality I've never been to a salon filled with employees who care for their customers like these people do. I always ask to see Brandy. As for prices, you get exactly what you pay for. Great quality. Overall their service and quality is beyond compare. A relaxing place, nice people, and exceptional quality is all we need. I don't see why anyone would rate this place any less than a 5!

5
★★★★★

To my surprise after realizing I've never heard of this place prior to my first visit I fail to understand why I haven't. This place is out of the way for me as there are many other salons closer to my vicinity, but the drive is well worth the service. I find that family owned places are a lot better environments to be in, especially when it comes to something like getting your nails done. The environment is a very clean, bright, happy place to be. I have no idea why Brandy has been mentioned as "rude" in previous reviews, maybe some other customers don't realize that english is not their first language; so some conversation remarks may come off as rude, but in reality I've never been to a salon filled with employees who care for their customers like these people do. I always ask to see Brandy. As for prices, you get exactly what you pay for. Great quality. Overall their service and quality is beyond compare. A relaxing place, nice people, and exceptional quality is all we need. I don't see why anyone would rate this place any less than a 5!

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I have been getting my fingers and toes done here for several years now, and I feel that they do an excellent job for a very reasonable price! I stopped in tonight on my way home from work (after 6pm, and they close at 7pm - I was there until about 7:15) and got a fabulous manicure/pedicure for only $43. The staff were extremely friendly and helpful and I will definitely be stopping by there again soon!!

5
★★★★★

I have been getting my fingers and toes done here for several years now, and I feel that they do an excellent job for a very reasonable price! I stopped in tonight on my way home from work (after 6pm, and they close at 7pm - I was there until about 7:15) and got a fabulous manicure/pedicure for only $43. The staff were extremely friendly and helpful and I will definitely be stopping by there again soon!!

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About a year ago I came for acrylic nails, pedicure, and wax a few times, I agree that Brandy was extremely rude on several occasions, so I stopped going there. I feel they do a good job on nails and I have never had a problem with their services. I returned a few months ago and have seen a great improvement in Brandy's attitude. I have been thanked for my business and she has chit chatted with me politely. Overall, I have seen improvement in her customer service skills and I think they do a fine job on nails. I was burned once with the wax so I choose not to have my eyebrows waxed, when I complained, they ignored my complaint. So, I am scared to have them waxed again.

4
★★★★☆

About a year ago I came for acrylic nails, pedicure, and wax a few times, I agree that Brandy was extremely rude on several occasions, so I stopped going there. I feel they do a good job on nails and I have never had a problem with their services. I returned a few months ago and have seen a great improvement in Brandy's attitude. I have been thanked for my business and she has chit chatted with me politely. Overall, I have seen improvement in her customer service skills and I think they do a fine job on nails. I was burned once with the wax so I choose not to have my eyebrows waxed, when I complained, they ignored my complaint. So, I am scared to have them waxed again.

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I have going to Jasmine Nails for 3 years & had tried numerous other salons previously. The service has been good, the quality of nails has always been excellent, and the staff including Brandy has always been polite. They always make sure I am happy with the job they have done. Of course, I treat them with respect and kindness, which they deserve. Because English is not their primary language, some may interpret direct conversation as rude, but I have never had nor have I ever observed rude treatment to any customer. Likewise, the facility is clean and neat. Some younger gals may have gotten discount rates elsewhere, but their prices are competitive. I do national seminars and have taught at universities. If the quality and price were not acceptable, I would have not returned there over 100 times. The negative reviews sound like 1 person who was unhappy and got friends to give negative reviews. If you're a grown up, you'll find this salon's services to be of very good quality.

5
★★★★★

I have going to Jasmine Nails for 3 years & had tried numerous other salons previously. The service has been good, the quality of nails has always been excellent, and the staff including Brandy has always been polite. They always make sure I am happy with the job they have done. Of course, I treat them with respect and kindness, which they deserve. Because English is not their primary language, some may interpret direct conversation as rude, but I have never had nor have I ever observed rude treatment to any customer. Likewise, the facility is clean and neat. Some younger gals may have gotten discount rates elsewhere, but their prices are competitive. I do national seminars and have taught at universities. If the quality and price were not acceptable, I would have not returned there over 100 times. The negative reviews sound like 1 person who was unhappy and got friends to give negative reviews. If you're a grown up, you'll find this salon's services to be of very good quality.

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From 3 visits: The middle aged woman does a good job on eyebrows. One of the younger men did a good job with polish, but tore up my cuticles. The man in his 30's watched tv while filing my nails, and the woman in her 20-30's was on the phone while doing my eyebrows. The wax has burned by skin.

2
★★☆☆☆

From 3 visits: The middle aged woman does a good job on eyebrows. One of the younger men did a good job with polish, but tore up my cuticles. The man in his 30's watched tv while filing my nails, and the woman in her 20-30's was on the phone while doing my eyebrows. The wax has burned by skin.

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Very rude! Especially Brandy - treats the customer terrible. You would think that you were getting this service for free. Getting my nails done is a treat but not with her attitude! Not a good place to go!

1
★☆☆☆☆

Very rude! Especially Brandy - treats the customer terrible. You would think that you were getting this service for free. Getting my nails done is a treat but not with her attitude! Not a good place to go!

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0 out of 1 people found this review helpful.

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Unapologetic after causing nail fungus! Watch their sterilization practices CLOSELY. They are lax in these practices. When they are confronted with wrong doing, they will deny and dare you to bring proof. Not worth your nail health! Go somewhere else!!!!

1
★☆☆☆☆

Unapologetic after causing nail fungus! Watch their sterilization practices CLOSELY. They are lax in these practices. When they are confronted with wrong doing, they will deny and dare you to bring proof. Not worth your nail health! Go somewhere else!!!!

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0 out of 1 people found this review helpful.

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If you're looking for acrylics, gels, fill-ins, repairs, or pedicures, this is the place to go. Great service, great technicians and great prices. Technicians all speak english in this Vietnamese owned/run establishment. Clean and great work.

5
★★★★★

If you're looking for acrylics, gels, fill-ins, repairs, or pedicures, this is the place to go. Great service, great technicians and great prices. Technicians all speak english in this Vietnamese owned/run establishment. Clean and great work.

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