Spa Service

★★★★☆

About Spa Service

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4.0 1
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This company was great to work with. We live across town but were able to set up an appointment quickly. The trip out + 1 hour labor was $155. They had to make a return trip to complete the actual repair, but the $155 was not charged twice. I was actually given a 15-minute credit on the 2nd trip since the first advisor was only there 45 minutes. Unfortunately the 2nd service advosor didn't know about the credit, but a refund check was mailed to me within 2 days! A call can be made after 9am to get a 2-hour window of thetime that they'll arrive and the advisors themselves will call when they're within a half hour. The first guy was early, the second guy was about 15 minutes later than he had estimated. All in all, an effective service.

4
★★★★☆

This company was great to work with. We live across town but were able to set up an appointment quickly. The trip out + 1 hour labor was $155. They had to make a return trip to complete the actual repair, but the $155 was not charged twice. I was actually given a 15-minute credit on the 2nd trip since the first advisor was only there 45 minutes. Unfortunately the 2nd service advosor didn't know about the credit, but a refund check was mailed to me within 2 days! A call can be made after 9am to get a 2-hour window of thetime that they'll arrive and the advisors themselves will call when they're within a half hour. The first guy was early, the second guy was about 15 minutes later than he had estimated. All in all, an effective service.

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