Art Van Furniture

★★☆☆☆

Home & Garden

Home & Garden
More choices in Warren:
Resultset_next

Town Square Furniture Inc

181 Baywood Ln Monticello, AR

Resultset_next

Home Store Sales & Lease

107 Highway 425 S Monticello, AR

2.0 4
Hi! Sign in to let us know how Art Van Furniture was?
Write a Review
.

The warranty is horrible! The quality of the furniture is so bad! I got a futon from this art van and they sold me a warranty for about 25% of the futon price! One of the springs got broken and I called them to come fix it! They came over after two weeks and told me that the damage could not be caused by normal use !!! and it's not covered with the warranty! I'm 180lbs and I was sitting on it when the spring came off !!! My advice is just don't buy anything from them! it's rubbish! the material used inside is just the cheapest possible! and the warranty they sell you is just another way to rip you off! I'm so angry with myself! I read the similar reviews and I didn't believe them!

1
★☆☆☆☆

The warranty is horrible! The quality of the furniture is so bad! I got a futon from this art van and they sold me a warranty for about 25% of the futon price! One of the springs got broken and I called them to come fix it! They came over after two weeks and told me that the damage could not be caused by normal use !!! and it's not covered with the warranty! I'm 180lbs and I was sitting on it when the spring came off !!! My advice is just don't buy anything from them! it's rubbish! the material used inside is just the cheapest possible! and the warranty they sell you is just another way to rip you off! I'm so angry with myself! I read the similar reviews and I didn't believe them!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a table and chairs from the Mission Hills Collection that were described as;

Construction: Constructed using veneers over wood and select solids.

The select solids turn out to be plastic! All the trim on the set is plastic that scratches easily and shows white against the dark oak set color. I called corporate and set up an in home visit from their repair people. They said it was a cheap set, what do I expect! I was told I should have shopped at Gormans if I wanted quality. I called back to corporate and was told that they will not take the set back as it is over the 30 day return period. I can pay to have the plastic repainted or they will give me 15% off a new dinning set. This is crappy service. I'll take my money elsewhere.

2
★★☆☆☆

I bought a table and chairs from the Mission Hills Collection that were described as;

Construction: Constructed using veneers over wood and select solids.

The select solids turn out to be plastic! All the trim on the set is plastic that scratches easily and shows white against the dark oak set color. I called corporate and set up an in home visit from their repair people. They said it was a cheap set, what do I expect! I was told I should have shopped at Gormans if I wanted quality. I called back to corporate and was told that they will not take the set back as it is over the 30 day return period. I can pay to have the plastic repainted or they will give me 15% off a new dinning set. This is crappy service. I'll take my money elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

You won't be approached as soon as you walk in the door anymore, but that's where "guest" consideration ends. While most sales people are just trying to make a living, management forces them into being pushy and, if you don't buy soon, brining another sales person in to "take over" and push you to commit - regardless of your wishes.

Art Van credit is at 24% and 25% interest. All discounts are based on an imaginary "compare at" price that is not verifiable as real (it says so in the fine print).

Beware Art Van - they only want your money. Look at complaints.com

1
★☆☆☆☆

You won't be approached as soon as you walk in the door anymore, but that's where "guest" consideration ends. While most sales people are just trying to make a living, management forces them into being pushy and, if you don't buy soon, brining another sales person in to "take over" and push you to commit - regardless of your wishes.

Art Van credit is at 24% and 25% interest. All discounts are based on an imaginary "compare at" price that is not verifiable as real (it says so in the fine print).

Beware Art Van - they only want your money. Look at complaints.com

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This is a very large store with a good size discount/closeout section. We purchased a set a mattresses from them and they were nice quality and held up very well. Sales people are very friendly, sometimes they will even follow you around the store since they are so eager to help out the buyer.

4
★★★★☆

This is a very large store with a good size discount/closeout section. We purchased a set a mattresses from them and they were nice quality and held up very well. Sales people are very friendly, sometimes they will even follow you around the store since they are so eager to help out the buyer.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Art Van Furniture, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review