Monro Muffler Brake & Service

★☆☆☆☆
  • 3939 Rochester Road

    Troy, MI 48083

    Map & Directions
  • 248-689-2300

About Monro Muffler Brake & Service

Categories
  • Oil Changes
  • Tires
  • Brake Repair
Details
  • Muffler Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 8am-6pm, Sa 8am-5pm, Su Closed
Emails
  • shop1496@monrostores.com
Products
  • Goodyear Tires
  • Michelin Tires
  • Economy Tires
  • Yokohama Tires
  • Dunlop Tires
  • Falken Tires
  • Pirelli Tires
  • Wiper Blades
  • Batteries
  • Valvoline Oil
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Services
  • Oil Change Service
  • Brake Service
  • State Inspection
  • Wheel Alignments
  • Scheduled Maintenance
  • Flat Tire Repair

Automotive

Automotive
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I called this Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad.
Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end alignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me!
He says, "Well, since you're doing your tie rod elsewhere and making more work for us, I'm not gonna honor your $39.95 front end alignment coupon, I'm gonna hafta charge you $55 or so."
OUTRAGEOUS! If he hadn't known of my tie rod replacement, he wouldn't have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever!

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★☆☆☆☆

I called this Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad.
Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end alignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me!
He says, "Well, since you're doing your tie rod elsewhere and making more work for us, I'm not gonna honor your $39.95 front end alignment coupon, I'm gonna hafta charge you $55 or so."
OUTRAGEOUS! If he hadn't known of my tie rod replacement, he wouldn't have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever!

Message from Monro Muffler Brake & Service

Monro Muffler Brake & Service is your source in Troy, MI for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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