Once Upon a Child - Ann Arbor, MI

★★★☆☆
  • 4559 Washtenaw Ave

    Ann Arbor, MI 48108

    Map & Directions
  • 734-274-6556

About Once Upon a Child - Ann Arbor, MI

Categories
  • Children's Clothing Stores
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Hours
M-Sa 9am-9pm, Su 11am-6pm
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What We Buy

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            2.5 10
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            .

            What a complete waste of time! If I could I would have given a half star rating. I had been to the Battle Creek store and had decent luck with selling items and getting a fair price for them. I visited this store today with 2 bins of children's clothing and 1 bin of maternity clothes. My clothes were all freshly laundered, free of stains and meticulously organized into type of item and season. I dropped off the bins at 10:50 and was told that it would likely be the next day before they could go through them but that I could call later in the day to see if they were done. I took my family out for the day as we had traveled an hour to get to the store. I called at 3:30 and they were already done. I was thrilled, until I got back and saw what they wanted to keep and what they were willing to give me. They offered me $100 for 2 full bins of clothes. Amongst them were 8 pairs of name brand maternity pants in practically perfect condition. When I asked what they were offering for the pants the sales girl told me between $2.30 and $2.75. I was appalled, these were all Gap, Old Navy and Motherhood Mmaternity. Typically $40-$60 retail. She then told me that they only sell them for $5 in the store. While I was browsing the store I saw that most of the boys pants in 24month size were $7 so I am quite certain that she was lying. Do not waste your time selling to this store! You are much better off going to the Battle Creek store or a Mom 2 Mom sale.

            1
            ★☆☆☆☆

            What a complete waste of time! If I could I would have given a half star rating. I had been to the Battle Creek store and had decent luck with selling items and getting a fair price for them. I visited this store today with 2 bins of children's clothing and 1 bin of maternity clothes. My clothes were all freshly laundered, free of stains and meticulously organized into type of item and season. I dropped off the bins at 10:50 and was told that it would likely be the next day before they could go through them but that I could call later in the day to see if they were done. I took my family out for the day as we had traveled an hour to get to the store. I called at 3:30 and they were already done. I was thrilled, until I got back and saw what they wanted to keep and what they were willing to give me. They offered me $100 for 2 full bins of clothes. Amongst them were 8 pairs of name brand maternity pants in practically perfect condition. When I asked what they were offering for the pants the sales girl told me between $2.30 and $2.75. I was appalled, these were all Gap, Old Navy and Motherhood Mmaternity. Typically $40-$60 retail. She then told me that they only sell them for $5 in the store. While I was browsing the store I saw that most of the boys pants in 24month size were $7 so I am quite certain that she was lying. Do not waste your time selling to this store! You are much better off going to the Battle Creek store or a Mom 2 Mom sale.

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            .

            What a complete waste of time! If I could I would have given a half star rating. I had been to the Battle Creek store and had decent luck with selling items and getting a fair price for them. I visited this store today with 2 bins of

            1
            ★★★☆☆

            What a complete waste of time! If I could I would have given a half star rating. I had been to the Battle Creek store and had decent luck with selling items and getting a fair price for them. I visited this store today with 2 bins of

            .

            do not bother taaking your items there, they hardly buy anything, its not even worth your time. and if they do buy something, they give you nothing for it

            1
            ★☆☆☆☆

            do not bother taaking your items there, they hardly buy anything, its not even worth your time. and if they do buy something, they give you nothing for it

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            .

            i used to shop there all the time untill i got accused of stealing. a friend of mine told me about a coat that was there so i stopped in on my way home from work one day and ran in to see what she was talking about. after a few minutes of looking and not being able to find it, i walked out and tried calling my friend. A second later, an associate came out to my car and asked me if i forgot to pay for something. After explaining that i could not find what i was looking for, she left me alone. BUT the next day my sister went shopping there, and they did the same thing to her right at the register and made her empty her purse, right in front of a line of people!! WOW

            1
            ★☆☆☆☆

            i used to shop there all the time untill i got accused of stealing. a friend of mine told me about a coat that was there so i stopped in on my way home from work one day and ran in to see what she was talking about. after a few minutes of looking and not being able to find it, i walked out and tried calling my friend. A second later, an associate came out to my car and asked me if i forgot to pay for something. After explaining that i could not find what i was looking for, she left me alone. BUT the next day my sister went shopping there, and they did the same thing to her right at the register and made her empty her purse, right in front of a line of people!! WOW

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            .

            This place is a nightmare! I recently brought stuff in to sell. I had a large amount of bags and boxes of stuff. I was told to return the next day to collect my money and items they didn't want. When I returned, they were so unorganized, they gave my money to another person and put all of my other items (8 large bags full) on a truck for donation, which was authorized by the person who got MY money. They said they would give me the money that they were originally going to give me and they had the nerve to offer me $40 in baby bucks for my 8 bags of baby clothes that they put on a donation truck. First of all, I have no intentions of spending any money in this place, second my items were not suppose to be donated, I e-bay the remaining items that the Once upon a child type places don't take. I would have ebayed my stuff for over $200. They offered me $50. This is a very very unorganized establishment and WOULD NOT recommend taking your items there if you plan on keeping what they don't take. It will most likely get lost in their giant mess of stuff or be given away without your authorization. This place is being run and operated by a lot of unexperienced individuals that don't know how to properly handle a situation. I give this place a 100% Thumbs DOWN operation!!! I will make it a point to let everyone I know how unprofessional this place really is.

            1
            ★☆☆☆☆

            This place is a nightmare! I recently brought stuff in to sell. I had a large amount of bags and boxes of stuff. I was told to return the next day to collect my money and items they didn't want. When I returned, they were so unorganized, they gave my money to another person and put all of my other items (8 large bags full) on a truck for donation, which was authorized by the person who got MY money. They said they would give me the money that they were originally going to give me and they had the nerve to offer me $40 in baby bucks for my 8 bags of baby clothes that they put on a donation truck. First of all, I have no intentions of spending any money in this place, second my items were not suppose to be donated, I e-bay the remaining items that the Once upon a child type places don't take. I would have ebayed my stuff for over $200. They offered me $50. This is a very very unorganized establishment and WOULD NOT recommend taking your items there if you plan on keeping what they don't take. It will most likely get lost in their giant mess of stuff or be given away without your authorization. This place is being run and operated by a lot of unexperienced individuals that don't know how to properly handle a situation. I give this place a 100% Thumbs DOWN operation!!! I will make it a point to let everyone I know how unprofessional this place really is.

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            .

            Overall I like the store. Sure it's crowded and sometimes they may not have anything I'm looking for, but what do you expect? It is a resale shop. The staff have always been pretty friendly, which is shocking considering how busy they always seem to be. It seems like recently they have upped their price on some things, which is a bit disappointing. Also I brought in 2 huge tubs of great clothing to sell and they only took a small handful of the clothes. I don't get it. OH well I guess I'll just try to sell it back to them again in a few months.

            4
            ★★★★☆

            Overall I like the store. Sure it's crowded and sometimes they may not have anything I'm looking for, but what do you expect? It is a resale shop. The staff have always been pretty friendly, which is shocking considering how busy they always seem to be. It seems like recently they have upped their price on some things, which is a bit disappointing. Also I brought in 2 huge tubs of great clothing to sell and they only took a small handful of the clothes. I don't get it. OH well I guess I'll just try to sell it back to them again in a few months.

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            .

            I don't like to shop here because it is always SO crowded and difficult to get through the narrow aisles. I have tripped over shoes and toys left in the aisles and a large box of toys even fell on my 10 year old daughter in what is supposed to be the dressing room (don't know what a large box of toys was doing in there, esp. one stacked so high). The staff is not friendly, but that may be b/c they feel as claustrophobic as I do in there. However, the recently posted signs that threaten/promise to ring up toy merchandise if your child is caught playing with any of them are extremely rude and were the last straw for me. There's a nicer way to say "please don't let your child play with the toys." I always get the feeling they think they are doing me a favor by letting me shop there. I hear they are moving and they do have quality merchandise so maybe I'll give them another chance then.

            3
            ★★★☆☆

            I don't like to shop here because it is always SO crowded and difficult to get through the narrow aisles. I have tripped over shoes and toys left in the aisles and a large box of toys even fell on my 10 year old daughter in what is supposed to be the dressing room (don't know what a large box of toys was doing in there, esp. one stacked so high). The staff is not friendly, but that may be b/c they feel as claustrophobic as I do in there. However, the recently posted signs that threaten/promise to ring up toy merchandise if your child is caught playing with any of them are extremely rude and were the last straw for me. There's a nicer way to say "please don't let your child play with the toys." I always get the feeling they think they are doing me a favor by letting me shop there. I hear they are moving and they do have quality merchandise so maybe I'll give them another chance then.

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            .

            I shop at Once Upon A Child about 1 or 2 times a month. Being a single dad, I do not have the money to shop at the mall. The prices of the clothing, as well as the selection is a reason that I keep coming back time after time. The girls have also boosted up their customer service. Every time someone comes in, they try to make sure to at least say hello and When I come in, they always ask if I need help. Compared to some resale shops, that's more than what you'll ever get. I recommend coming here for any of your kids shopping needs!

            5
            ★★★★★

            I shop at Once Upon A Child about 1 or 2 times a month. Being a single dad, I do not have the money to shop at the mall. The prices of the clothing, as well as the selection is a reason that I keep coming back time after time. The girls have also boosted up their customer service. Every time someone comes in, they try to make sure to at least say hello and When I come in, they always ask if I need help. Compared to some resale shops, that's more than what you'll ever get. I recommend coming here for any of your kids shopping needs!

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            .

            While I love getting a great deal on top-of-the-line kids clothes, I am not a big fan of Once Upon a Child. Granted, I've made multiple purchase at this resale shop and found some incredible clothers, however, the shopping experience leaves quite a bit to be desired.

            The store is just overrun with clothes. You can barely walk through the aisles without clothes brushing up against both sides of your arms and legs simultaneously. Strollers are no longer allowed and therefore very off-putting for those shoppers shopping with young children.

            I've also noticed that the prices of their clothes tend to run a bit higher than similar resale shops.

            The staff is young and uninterested most of the time. It's just a job for them and nothing more.

            Still, I will persist in shopping here due to the large volume of turnover and hope I continue finding bargains!

            PROS: Lots of Clothes
            CONS: Uninterested Staff, Crowded Aisles, No Strollers Allowed

            3
            ★★★☆☆

            While I love getting a great deal on top-of-the-line kids clothes, I am not a big fan of Once Upon a Child. Granted, I've made multiple purchase at this resale shop and found some incredible clothers, however, the shopping experience leaves quite a bit to be desired.

            The store is just overrun with clothes. You can barely walk through the aisles without clothes brushing up against both sides of your arms and legs simultaneously. Strollers are no longer allowed and therefore very off-putting for those shoppers shopping with young children.

            I've also noticed that the prices of their clothes tend to run a bit higher than similar resale shops.

            The staff is young and uninterested most of the time. It's just a job for them and nothing more.

            Still, I will persist in shopping here due to the large volume of turnover and hope I continue finding bargains!

            PROS: Lots of Clothes
            CONS: Uninterested Staff, Crowded Aisles, No Strollers Allowed

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            .

            OUAC has a great selection of children's clothes and toys and even carries maternity items. I've even found items (toys and clothing) that were in new condition. However, I once tried to sell items back includign one I'd bought there and the deal they were offering was sad. I was actually better off doanting and getting a tax receipt. That said, I'll still keep shopping there.

            3
            ★★★☆☆

            OUAC has a great selection of children's clothes and toys and even carries maternity items. I've even found items (toys and clothing) that were in new condition. However, I once tried to sell items back includign one I'd bought there and the deal they were offering was sad. I was actually better off doanting and getting a tax receipt. That said, I'll still keep shopping there.

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            Message from Once Upon a Child - Ann Arbor, MI

            Kids look so great in stylish outfits, but who wants to pay high-end prices when clothes are outgrown so quickly? Once Upon a Child in Ann Arbor offers the perfect solution: the latest in new and gently used brand name clothes, toys, books, equipment, and furniture ... just right for fast-growing babies, toddlers, and youths.

            Yext PowerListings

             

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