Norm's Total Automotive Services

★★★☆☆
  • 115 W Lake St

    South Lyon, MI 48178

    Map & Directions
  • 248-437-2086

Automotive

Automotive
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I've worked at a Big 3 Dealership for over 20years... I needed local help a few years ago and Norm personally took care of me and my vehicle.. I now use Norm regularly even though I get cost @ work!
Last night I picked up my vehicle approaching 10pm, try and find almost anyone else that devoted..

5
★★★★★

I've worked at a Big 3 Dealership for over 20years... I needed local help a few years ago and Norm personally took care of me and my vehicle.. I now use Norm regularly even though I get cost @ work!
Last night I picked up my vehicle approaching 10pm, try and find almost anyone else that devoted..

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My car was making a loud noise whenever I turned, so I called Norm's to fix it. Norm's called me the next day to discuss what was wrong. Not knowing anything about cars, he explained the problem in a way I could understand. He gave me a price quote (A completely REASONABLE one) and had it fixed by 3 pm the next day. My car was out of the shop in 2 DAYS, and for a great price! I will continue to use norm's and recommend them to everyone!

5
★★★★★

My car was making a loud noise whenever I turned, so I called Norm's to fix it. Norm's called me the next day to discuss what was wrong. Not knowing anything about cars, he explained the problem in a way I could understand. He gave me a price quote (A completely REASONABLE one) and had it fixed by 3 pm the next day. My car was out of the shop in 2 DAYS, and for a great price! I will continue to use norm's and recommend them to everyone!

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Had my car towed to norms after hours, in the morning I Called norms at 8:00 a.m. to see if i could have my tire repaired by 9:30 a.m. because i had a funeral to be at 11:00 a.m., if not i would have it towed somewhere else, they said no problem by 9:30 A.M., when i got there at 8:40 they had not even started looking at it, ended up not having my size in stock, repair man said if i can locate a tire they will install it, I quickly drove up to discount tire and purchased a new tire and dropped it off at 9:10 A.M, at 9:35 A.M. no one had even started working on it, found the repair man just b.s.ing with his buddy's in the office, you can say i blew my top and then he refused to repair it, I barely made my buddys wifes funeral in my work van, thanks for the great service norm. one class act.
Called Deptula in town and they were great to deal with.
Former Norm's customer.

1
★☆☆☆☆

Had my car towed to norms after hours, in the morning I Called norms at 8:00 a.m. to see if i could have my tire repaired by 9:30 a.m. because i had a funeral to be at 11:00 a.m., if not i would have it towed somewhere else, they said no problem by 9:30 A.M., when i got there at 8:40 they had not even started looking at it, ended up not having my size in stock, repair man said if i can locate a tire they will install it, I quickly drove up to discount tire and purchased a new tire and dropped it off at 9:10 A.M, at 9:35 A.M. no one had even started working on it, found the repair man just b.s.ing with his buddy's in the office, you can say i blew my top and then he refused to repair it, I barely made my buddys wifes funeral in my work van, thanks for the great service norm. one class act.
Called Deptula in town and they were great to deal with.
Former Norm's customer.

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Decent place to get some work done on your car. I personally recommend Deptula over anyone else in town though. But this place isn't bad, have sent several referrals there when my boyfriend worked for AutoZone.

4
★★★★☆

Decent place to get some work done on your car. I personally recommend Deptula over anyone else in town though. But this place isn't bad, have sent several referrals there when my boyfriend worked for AutoZone.

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I took my car to norms because the oil gage read no oil pressure. Norm told me that the gage was broke and not to worry. One month later the engine dead. this was not the first time i had had problems dealing with norms. but it is the last time i deal with norm.

1
★☆☆☆☆

I took my car to norms because the oil gage read no oil pressure. Norm told me that the gage was broke and not to worry. One month later the engine dead. this was not the first time i had had problems dealing with norms. but it is the last time i deal with norm.

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