Breath of Spring Florist

★★★★☆
  • 6636 Telegraph Rd

    Bloomfield Hills, MI 48301

    Map & Directions
  • 248-851-5335

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WHATEVER YOU DO - DO NOT USE THIS FLOREST. Bruce, the owner, is unbelievably rude and does not care a bit about customer service. They couldnt make a delivery and left the flowers at a neighbors house without calling. A week later i called to inquire and Bruce said he didnt care and hung up on me. I dont know if the flowers will ever be delivered now. Again, save yourself a headache and use Blossoms or Jacobsons but not this nut.

1
★☆☆☆☆

WHATEVER YOU DO - DO NOT USE THIS FLOREST. Bruce, the owner, is unbelievably rude and does not care a bit about customer service. They couldnt make a delivery and left the flowers at a neighbors house without calling. A week later i called to inquire and Bruce said he didnt care and hung up on me. I dont know if the flowers will ever be delivered now. Again, save yourself a headache and use Blossoms or Jacobsons but not this nut.

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WHATEVER YOU DO - DO NOT USE THIS FLOREST. Bruce, the owner, is unbelievably rude and does not care a bit about customer service. They couldnt make a delivery and left the flowers at a neighbors house without calling. A week later i called

3
★★★★★

WHATEVER YOU DO - DO NOT USE THIS FLOREST. Bruce, the owner, is unbelievably rude and does not care a bit about customer service. They couldnt make a delivery and left the flowers at a neighbors house without calling. A week later i called

.

I have never in my life met two people as rude as Bruce and his assistant. I walked into this unimpressive strip mall storefront and to make an appointment and before I could even get out of my mouth why I was there the "assistant" snapped at me that I NEED TO HAVE AN APPOINTMENT. I left and called to speak to the owner Bruce to explain that I was coming in to make an appointment and that I was very offended that his "assistant" was so rude and snapped at me the way she did. His response? "WELL HAVE A NICE LIFE!" - and he hung up. I strongly suggest that if you want to enjoy your wedding planning: we had a much better response when we walked in to make appointments at: Blossoms in Bham; Jacobsens in Bloomfield, and Emerald City Designs. They were much more professional and have a higher end selection.

1
★☆☆☆☆

I have never in my life met two people as rude as Bruce and his assistant. I walked into this unimpressive strip mall storefront and to make an appointment and before I could even get out of my mouth why I was there the "assistant" snapped at me that I NEED TO HAVE AN APPOINTMENT. I left and called to speak to the owner Bruce to explain that I was coming in to make an appointment and that I was very offended that his "assistant" was so rude and snapped at me the way she did. His response? "WELL HAVE A NICE LIFE!" - and he hung up. I strongly suggest that if you want to enjoy your wedding planning: we had a much better response when we walked in to make appointments at: Blossoms in Bham; Jacobsens in Bloomfield, and Emerald City Designs. They were much more professional and have a higher end selection.

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Bruce at Breath of Spring Florist was so helpful and professional at our 12/30 wedding. We were from out of town and relied on Bruce. He and his help came through with flying colors. Our wedding was even the day Bruce's father passed away

3
★★★★★

Bruce at Breath of Spring Florist was so helpful and professional at our 12/30 wedding. We were from out of town and relied on Bruce. He and his help came through with flying colors. Our wedding was even the day Bruce's father passed away

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I was relooking for Bruce's email so I could thank him for being so professional, so accommodating, and so nice to us.I was shocked to see any negative responses at all! He did a fabulous job for my daughter's October 24th wedding. He listened to our every word and then went above and beyond! Gorgeous and a job well done! Thank you Bruce!

2
★★★★★

I was relooking for Bruce's email so I could thank him for being so professional, so accommodating, and so nice to us.I was shocked to see any negative responses at all! He did a fabulous job for my daughter's October 24th wedding. He listened to our every word and then went above and beyond! Gorgeous and a job well done! Thank you Bruce!

Pros: Fresh, beautiful, accommodating, professional

Cons: none

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Works with you to create what you want. Flowers are always very fresh and lovely. Have used for a graduation, wedding, and baby shower. Never disappointed. Always delighted. Bruce has everything you could ever want to be used with arrangements.

2
★★★★★

Works with you to create what you want. Flowers are always very fresh and lovely. Have used for a graduation, wedding, and baby shower. Never disappointed. Always delighted. Bruce has everything you could ever want to be used with arrangements.

Pros: Does a great job.

Cons: None

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This was one of the worst experiences we have had with a vendor for our wedding. The owner Bruce was one of the rudest people we have ever met and spoke to us like we were children despite our mothers being there for the appointment. He basically told us that he didn't want to do our wedding because we weren't spending enough money with him and it would ruin his reputation.

I guess if you have no creative inspiration or ideas for your big day he could probably do something for you- but if you know what you want, do not go here. Bruce likes to have his "own" creativity with your budget without taking your advice or input. Be careful that you're spending enough money with him otherwise he might tell you that he would rather sit at home than do your wedding.

We cancelled our contract with this guy and I would not recommend this florist at all.

0
★☆☆☆☆

This was one of the worst experiences we have had with a vendor for our wedding. The owner Bruce was one of the rudest people we have ever met and spoke to us like we were children despite our mothers being there for the appointment. He basically told us that he didn't want to do our wedding because we weren't spending enough money with him and it would ruin his reputation.

I guess if you have no creative inspiration or ideas for your big day he could probably do something for you- but if you know what you want, do not go here. Bruce likes to have his "own" creativity with your budget without taking your advice or input. Be careful that you're spending enough money with him otherwise he might tell you that he would rather sit at home than do your wedding.

We cancelled our contract with this guy and I would not recommend this florist at all.

Pros: creative

Cons: rude owner

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My mother used to think this place was the best so I ordered a monthly flower delivery directly through them for my mom's birthday. In that request I asked for a couple of specific things including the use of seasonal flowers and simple more modern bouquets. instead they have delivered twice (and will not be delivering again) two very mediocre (though expensive) bouquets that are neither seasonal or anything resembling modern. Complete disappointment, and an expensive one to boot.

mmmdetroit

0
★☆☆☆☆

My mother used to think this place was the best so I ordered a monthly flower delivery directly through them for my mom's birthday. In that request I asked for a couple of specific things including the use of seasonal flowers and simple more modern bouquets. instead they have delivered twice (and will not be delivering again) two very mediocre (though expensive) bouquets that are neither seasonal or anything resembling modern. Complete disappointment, and an expensive one to boot.

mmmdetroit

Pros: they were nice

Cons: asked for something specific and they didn't deliver..flowers were not fresh

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I just called in from San Francisco to order flowers for a friend and talked to Esther (who automatically has a leg up on the competition, because she shares her name with the first love of my life - my granny!). I had a request for anthuriums, which apparently NO ONE in the Detroit area has in stock. I explained the need for a quick delivery and Esther went out of her way to call the distributor and arrange for anthuriums to be delivered tomorrow! She called me back with the good news and I was able to place my order...

I highly recommend!

Regarding one of the other postings about the lady behind the counter with the out-of-date hairdo: If it was Esther, then I stand up and say leave her alone!!!! My granny didn't have the most up-to-date hairdo, either, but was a beautiful person on the inside! :)

2
★★★★★

I just called in from San Francisco to order flowers for a friend and talked to Esther (who automatically has a leg up on the competition, because she shares her name with the first love of my life - my granny!). I had a request for anthuriums, which apparently NO ONE in the Detroit area has in stock. I explained the need for a quick delivery and Esther went out of her way to call the distributor and arrange for anthuriums to be delivered tomorrow! She called me back with the good news and I was able to place my order...

I highly recommend!

Regarding one of the other postings about the lady behind the counter with the out-of-date hairdo: If it was Esther, then I stand up and say leave her alone!!!! My granny didn't have the most up-to-date hairdo, either, but was a beautiful person on the inside! :)

Pros: fast, friendly service

Cons: none, so far...

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Bruce did an amazing job for our daughter's wedding. The flowers were beyond our greatest imagination. Everything was beautiful. Bruce was very accomodating and went way beyond what we had requested. The guests commented on how gorgeous the flowers were. You will be delighted with his work.

5
★★★★★

Bruce did an amazing job for our daughter's wedding. The flowers were beyond our greatest imagination. Everything was beautiful. Bruce was very accomodating and went way beyond what we had requested. The guests commented on how gorgeous the flowers were. You will be delighted with his work.

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Bruce went way beyond what we had imagined for our daughter's wedding. He is creative and was extremely considerate and attentive during our appointments. Our guests were overwhelmed by the beautiful arangements. Everything was gorgeous.

2
★★★★★

Bruce went way beyond what we had imagined for our daughter's wedding. He is creative and was extremely considerate and attentive during our appointments. Our guests were overwhelmed by the beautiful arangements. Everything was gorgeous.

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Bruce is amazing! A true artist and professional he was able to take my idea for color and create the most beautiful arrangements. Of course that is why you hire a professional because they are the experts at what they do! When you have an appointment scheduled, his time is wholly devoted to you without interuption. He made me feel special. I adore him! I use Breath of Spring for all my floral needs and recommend him very highly. You absolutely will not be disappointed.

2
★★★★★

Bruce is amazing! A true artist and professional he was able to take my idea for color and create the most beautiful arrangements. Of course that is why you hire a professional because they are the experts at what they do! When you have an appointment scheduled, his time is wholly devoted to you without interuption. He made me feel special. I adore him! I use Breath of Spring for all my floral needs and recommend him very highly. You absolutely will not be disappointed.

Pros: Creative, friendly, dependable, on time, organized

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Bruce was the rudest person ever! I have never experienced ruder customer service than I did at Breath of Spring. I am happy that he will not be around me on my wedding day. I was 10 minutes early for my appt. and apparently he was behind locked doors with another customer and completely ignored me when I knocked on the door. He didn't even acknowledge my presence so I left. When I called to inquire what happened, he was unbelieveably rude and hung up on me. He needs a lesson in customer service.

0
★☆☆☆☆

Bruce was the rudest person ever! I have never experienced ruder customer service than I did at Breath of Spring. I am happy that he will not be around me on my wedding day. I was 10 minutes early for my appt. and apparently he was behind locked doors with another customer and completely ignored me when I knocked on the door. He didn't even acknowledge my presence so I left. When I called to inquire what happened, he was unbelieveably rude and hung up on me. He needs a lesson in customer service.

Pros: There are no pros.

Cons: Rudest person ever!

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I had great service at BOS. The owner went out of his way to satisfy me. Their flowers are very fresh. I believe they are shipped directly from holland.

2
★★★★★

I had great service at BOS. The owner went out of his way to satisfy me. Their flowers are very fresh. I believe they are shipped directly from holland.

Pros: great service

Cons: the lady at the front desk has a very out of date hairdo.

 

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