Borgman Ford Sales Inc

★★★★☆
  • 3150 28th St SW

    Grandville, MI 49418

    Map & Directions
  • 616-534-7651

4.0 3
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I had the worst - EVER - experience with a car salesman at Borgman. The salesman's name is Jim King. The worst piece of crap salesperson I've ever met. The story would take a book to explain and I'm not going to waste that much time

3
★★★★★

I had the worst - EVER - experience with a car salesman at Borgman. The salesman's name is Jim King. The worst piece of crap salesperson I've ever met. The story would take a book to explain and I'm not going to waste that much time

.

I only ordered a car from here to do a favor for the salesman husband of a co-worker. After promising my pre-order car would take 6 to 8 weeks for delivery, then having to wait 16 weeks, I went to pick up the car and found the sales department had ordered the wrong color interior and it was supposed to have Sirius Satellite Radio, which they didn't order either, so the factory did not install it --- nothing we can do says this dealer. In my latest dealing with them, the sales manager was so rude he even rolled his eyes at me -- several times! He twisted everything around to now be all my fault. That is easy for a car salesman to say, except that I have a witness that was with me through this entire process. This dealership is just upset because I spoke to someone at Ford Motor Company directly and it makes them look bad, which they actually can do on their own, without any help.

The worst experience I have ever had purchasing a new vehicle. Sales staff is the worst I have ever had to deal with. While in the sales manager's office I was actually in fear of him by the end of our conversation. I just wanted to get out of there. I do not recommend this dealership and do not recommend a Ford vehicle at all, but if you really are set on a Ford, I suggest going to another dealership.

1
★☆☆☆☆

I only ordered a car from here to do a favor for the salesman husband of a co-worker. After promising my pre-order car would take 6 to 8 weeks for delivery, then having to wait 16 weeks, I went to pick up the car and found the sales department had ordered the wrong color interior and it was supposed to have Sirius Satellite Radio, which they didn't order either, so the factory did not install it --- nothing we can do says this dealer. In my latest dealing with them, the sales manager was so rude he even rolled his eyes at me -- several times! He twisted everything around to now be all my fault. That is easy for a car salesman to say, except that I have a witness that was with me through this entire process. This dealership is just upset because I spoke to someone at Ford Motor Company directly and it makes them look bad, which they actually can do on their own, without any help.

The worst experience I have ever had purchasing a new vehicle. Sales staff is the worst I have ever had to deal with. While in the sales manager's office I was actually in fear of him by the end of our conversation. I just wanted to get out of there. I do not recommend this dealership and do not recommend a Ford vehicle at all, but if you really are set on a Ford, I suggest going to another dealership.

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I had wonderful service at Borgman Ford and their sales person Terry Losinger. He listened to what we wanted, how much money we could spend and got a a great price on our trade in. Any one looking for a Truck or car should check them out.

5
★★★★★

I had wonderful service at Borgman Ford and their sales person Terry Losinger. He listened to what we wanted, how much money we could spend and got a a great price on our trade in. Any one looking for a Truck or car should check them out.

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Message from Borgman Ford Sales Inc

The Parts Department at Borgman Ford Mazda maintains a comprehensive inventory of high quality genuine OEM parts and is one of the largest in the area. Our highly knowledgeable staff is here to answer your parts inquiries. Should we not carry a part for which you're searching, we can always order it for you and receive it within a timely manner.

More about Borgman Ford Sales Inc

Borgman Ford Mazda in Grandville, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

 

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