A-Dependable Maytag Home Appliance Center

★☆☆☆☆
  • 3225 Rochester Rd

    Royal Oak, MI 48073

    Map & Directions
  • 248-588-1400

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On 7/20/2010 A-Dependable Maytag was authorized to go to a property I own and determine what was wrong with a stove and call me with an estimate for repairs. For the service call I was told by Debbie it would cost $65.00 and that Phil, the technician, would be calling me with an estimate for repairs. Well NO ONE called and they did repairs without my authorization that amounted to over $165.00. On 7/22/2010, after looking at my credit card statement online and discovering the $165.58 charge and hearing nothing from A Dependable Maytag, I called and spoke with Debbie again. She told me what the charges were for and she was sorry they did not call. She was going to speak with the tech and call me back. They were super busy and do what they could, blah, blah, blah. Later that day, Bill from A Dependable Maytag called and left a nasty message say they tried calling me, but I did not answer the phone. And because my stove was worth "$1200-$1500 THEY thought it was worth repairing"

I do not really care what they thought my stove was worth. My verbal contract with them was for them to determine the problem with the stove, charge me $65.00 for that service and call me with their diagnosis. They failed to do that and without my authorization proceeded with the repair and charged for it. To this date, I have no receipt or service order ticket.

Do not do business with this company!!

1
★☆☆☆☆

On 7/20/2010 A-Dependable Maytag was authorized to go to a property I own and determine what was wrong with a stove and call me with an estimate for repairs. For the service call I was told by Debbie it would cost $65.00 and that Phil, the technician, would be calling me with an estimate for repairs. Well NO ONE called and they did repairs without my authorization that amounted to over $165.00. On 7/22/2010, after looking at my credit card statement online and discovering the $165.58 charge and hearing nothing from A Dependable Maytag, I called and spoke with Debbie again. She told me what the charges were for and she was sorry they did not call. She was going to speak with the tech and call me back. They were super busy and do what they could, blah, blah, blah. Later that day, Bill from A Dependable Maytag called and left a nasty message say they tried calling me, but I did not answer the phone. And because my stove was worth "$1200-$1500 THEY thought it was worth repairing"

I do not really care what they thought my stove was worth. My verbal contract with them was for them to determine the problem with the stove, charge me $65.00 for that service and call me with their diagnosis. They failed to do that and without my authorization proceeded with the repair and charged for it. To this date, I have no receipt or service order ticket.

Do not do business with this company!!

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Message from A-Dependable Maytag Home Appliance Center

"We are a family owned and operated appliance store. We sell Maytag, Amana, Speed Queen and Estate appliances and have the ability to  provide parts and service most other brands as well. We do all the heavy lifting for you!"

More about A-Dependable Maytag Home Appliance Center

A-Dependable Maytag Home Appliance Center is here to help with all your appliance needs! We not only sell new appliances, we also service old appliances and have a large selection of parts for the do-it-yourself shopper. Contact us today!

 

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