Hick's Cleaners

★★★☆☆
Mon-Fri 7am-7pm Sat 9-5

About Hick's Cleaners

Categories
  • Dry Cleaners

Personal Services

Personal Services
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I took in 3 jackets to be cleaned. The nice lady at the counter said it would take 3 days. I came in a week later to pick them up and only 2 were done. I was told they would call me and let me know the hold up. Did not hear from them so stopped in another week later and my jacket was hanging in the same spot untouched. Again was told they would call me and they didn't. Called a third time and was told it was finally done. Never offered to reduce the cost for the lengthy time and were rather rude about the whole thing. I will never go back and won't recommend.

1
★☆☆☆☆

I took in 3 jackets to be cleaned. The nice lady at the counter said it would take 3 days. I came in a week later to pick them up and only 2 were done. I was told they would call me and let me know the hold up. Did not hear from them so stopped in another week later and my jacket was hanging in the same spot untouched. Again was told they would call me and they didn't. Called a third time and was told it was finally done. Never offered to reduce the cost for the lengthy time and were rather rude about the whole thing. I will never go back and won't recommend.

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I used them once to dry clean two female suits. I thought the old lady at the counter was really nice. I got the clothes back, all nicely wrapped in the nylon covering. One of the suits had a dirt stain on it - the dry cleaners were unable to get rid of.
I can understand not being able to remove the stain, but what hurt me the most was that,they put a note on the suit saying that "due to the delicacy of the material, they are unable to get rid of the stain" They should have at least called or notified me, rather than charging me for doing nothing. I guess, they did not want a personal relationship with their customers.

2
★★☆☆☆

I used them once to dry clean two female suits. I thought the old lady at the counter was really nice. I got the clothes back, all nicely wrapped in the nylon covering. One of the suits had a dirt stain on it - the dry cleaners were unable to get rid of.
I can understand not being able to remove the stain, but what hurt me the most was that,they put a note on the suit saying that "due to the delicacy of the material, they are unable to get rid of the stain" They should have at least called or notified me, rather than charging me for doing nothing. I guess, they did not want a personal relationship with their customers.

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I think They are the best in Ann Arbor!!! Nice Courteous staff. Perfect cleaning every time! Prices are average for the area. They even replace buttons for free!

1
★★★☆☆

I think They are the best in Ann Arbor!!! Nice Courteous staff. Perfect cleaning every time! Prices are average for the area. They even replace buttons for free!

Pros: Parking, location, service

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I have used Hicks Cleaners for over 7 years. They always go above and beyond. I use theie same day service on my suits and shirts. and they always come back perfect!

5
★★★★★

I have used Hicks Cleaners for over 7 years. They always go above and beyond. I use theie same day service on my suits and shirts. and they always come back perfect!

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Always willing to go the extra mile for the customer. Have brought all of my cleaning here for the past 10 years. Quick turnaround time and dependable quality service!

1
★★★☆☆

Always willing to go the extra mile for the customer. Have brought all of my cleaning here for the past 10 years. Quick turnaround time and dependable quality service!

Pros: Customer Service, Cleaning, Spot removal

Message from Hick's Cleaners

Hicks Cleaners offers quality cleaning on most clothing and household items. In addition to a full dry cleaning and shirt laundry operation, We offer alterations, Wedding gown preservation, leather, suede and fur cleaning, rug cleaning, draperies, table clothes, and we even clean and repair horse blankets! Same day service is available at all of our stores Monday-Friday. Stop in and see what we can do for you!



 

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