O'Reilly Auto Parts

★★☆☆☆
  • 28600 Harper Ave

    Saint Clair Shores, MI 48081

    Map & Directions
  • 586-775-5700

About O'Reilly Auto Parts

Hours
Sun 8:30am-8pm, Mon-Sat 7:30am-10pm

Automotive

Automotive
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O'Reilly Auto Parts

7407 E 10 Mile Rd Center Line, MI

2.0 3
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Staff attitude at this store sucks. I live a mile South, and I'd rather drive an extra 2 miles to the Roseville Murray's just for the pleasant attitudes and competence.

This has been an ongoing issue at this store, but the killer for me was when I called while on my way home to get parts availability, and was put on hold for over 5 minutes and then dropped.

From that point on I drove 5 miles to Pep Boys or Auto Zone on Gratiot.

1
★☆☆☆☆

Staff attitude at this store sucks. I live a mile South, and I'd rather drive an extra 2 miles to the Roseville Murray's just for the pleasant attitudes and competence.

This has been an ongoing issue at this store, but the killer for me was when I called while on my way home to get parts availability, and was put on hold for over 5 minutes and then dropped.

From that point on I drove 5 miles to Pep Boys or Auto Zone on Gratiot.

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Frequent customer, I get reactions like I'm intruding on there break time, instead of Can I help you? Twice have been told rotors were junk before putting a mic on them only to sheepishly be told maybe they could be saved. Now that I think of it seems that the younger guys that work were more professional.If your looking for a good parts guy talk to Clay at Murrays on E. Warren in Detroit

3
★★★☆☆

Frequent customer, I get reactions like I'm intruding on there break time, instead of Can I help you? Twice have been told rotors were junk before putting a mic on them only to sheepishly be told maybe they could be saved. Now that I think of it seems that the younger guys that work were more professional.If your looking for a good parts guy talk to Clay at Murrays on E. Warren in Detroit

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not because of the auto parts but because of the people that work there! They have continually (4 times now) given us the WRONG parts, even when we have brought in the original part! Very frustrating! We won't be visit them again. I don't know why the people that work there are NOT knowledgeable, especially when many times, all they have to do is punch the make and model of the vehicle into a computer and it brings up the correct part! SIMPLE! This business is located in a small strip mall and parking is shared with other businesses. Can get congested. Nothing wrong with the items sold there. Please know that. Its the employees that prevent me from returning.

2
★★☆☆☆

not because of the auto parts but because of the people that work there! They have continually (4 times now) given us the WRONG parts, even when we have brought in the original part! Very frustrating! We won't be visit them again. I don't know why the people that work there are NOT knowledgeable, especially when many times, all they have to do is punch the make and model of the vehicle into a computer and it brings up the correct part! SIMPLE! This business is located in a small strip mall and parking is shared with other businesses. Can get congested. Nothing wrong with the items sold there. Please know that. Its the employees that prevent me from returning.

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