A & E Appliance Services

★★★★☆
  • 27422 Gratiot Ave

    Roseville, MI 48066

    Map & Directions
  • 586-775-0300

3.9677 31
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My family has been a customer of A&E Appliance Service for many years. Just recently came to my home for a dishwasher issue and repair, along with a stove repair. As always, their service guys are very professional and courteous, and

3
★★★★★

My family has been a customer of A&E Appliance Service for many years. Just recently came to my home for a dishwasher issue and repair, along with a stove repair. As always, their service guys are very professional and courteous, and

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Please...before you post a review regarding A&E Appliance Repair, make sure you are reviewing A&E Appliance Repair, in business for 60 years, located in Roseville, MI and NOT A&E Factory Service which is the company that does warranty service on Maytag, Whirlpool, etc. All of the negative reviews posted are related to the services that A&E Factory Service provides not A&E Appliance Repair. This has been very determental to the business, so please make sure you are reviewing the correct company.

5
★★★★★

Please...before you post a review regarding A&E Appliance Repair, make sure you are reviewing A&E Appliance Repair, in business for 60 years, located in Roseville, MI and NOT A&E Factory Service which is the company that does warranty service on Maytag, Whirlpool, etc. All of the negative reviews posted are related to the services that A&E Factory Service provides not A&E Appliance Repair. This has been very determental to the business, so please make sure you are reviewing the correct company.

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@Lizzie89. I am sorry you felt you had a bad experience at our store. We make every attempt at providing top notch customer service to all of our customers as can be attested to by our positive testimonials.

3
★★★★★

@Lizzie89. I am sorry you felt you had a bad experience at our store. We make every attempt at providing top notch customer service to all of our customers as can be attested to by our positive testimonials.

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These guys have been great - I had guests coming over at night for dinner and my fridge went out - called A&E - told them the situation and got a repair guy out right away. Fixed it in time for my party - I would recommend these guys.

2
★★★★☆

These guys have been great - I had guests coming over at night for dinner and my fridge went out - called A&E - told them the situation and got a repair guy out right away. Fixed it in time for my party - I would recommend these guys.

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I called A&E yesterday told them my problem they told me want to do to see what the problem was. Called them back after doing what they told me to do and they told me the problem. I went to the store they had the part i needed. They even showed me how to replace it. I came home replaced it. The replacement was a little harder then they said but the problem is fixed and my dryer has heat again. They always are very helpful there. I always deal with them for appliance breakdowns! Some of there prices can be high but they always are good to me and my family, so im willing to pay the extra money.

2
★★★★★

I called A&E yesterday told them my problem they told me want to do to see what the problem was. Called them back after doing what they told me to do and they told me the problem. I went to the store they had the part i needed. They even showed me how to replace it. I came home replaced it. The replacement was a little harder then they said but the problem is fixed and my dryer has heat again. They always are very helpful there. I always deal with them for appliance breakdowns! Some of there prices can be high but they always are good to me and my family, so im willing to pay the extra money.

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A&E Appliance Service in Roseville is the best for parts and service! I use them all the time,when I can tackle the job myself I just call them and there so friendly and helpful over the phone,they explain how to take things apart and what to look for in your effort to do it yourself. They always have the parts in stock and can order whatever obscure part you my need. I've tried calling other companies for advice and nobody wants to take the time and help you out like A&E does! When I can't quite tackle it myself, I call for A&E for service and they always come out the same day, there service men are always professional and courteous. When any of my family or friends ask me if I know anyone for appliance service I always recommend A&E because there so honest about the repairs they do!

The last two reviews I've read, it sounds like there confused with the company name. Like it's stated up above this is not the company that does the warrenty for Whirlpool,Maytag,and Kemore brands,that company is A&E Factory service. The person two reviews down calls them liars because they looked up on google and found A&E factory and called the wrong company. Why is it A&E Appliance service fault that this person called the wrong company? I don't get it, you gotta get your facts straight before you bad mouth somebody!!

I would like to thank A&E Appliance parts and service for all there help over the year's and keep up the good work!!!

5
★★★★★

A&E Appliance Service in Roseville is the best for parts and service! I use them all the time,when I can tackle the job myself I just call them and there so friendly and helpful over the phone,they explain how to take things apart and what to look for in your effort to do it yourself. They always have the parts in stock and can order whatever obscure part you my need. I've tried calling other companies for advice and nobody wants to take the time and help you out like A&E does! When I can't quite tackle it myself, I call for A&E for service and they always come out the same day, there service men are always professional and courteous. When any of my family or friends ask me if I know anyone for appliance service I always recommend A&E because there so honest about the repairs they do!

The last two reviews I've read, it sounds like there confused with the company name. Like it's stated up above this is not the company that does the warrenty for Whirlpool,Maytag,and Kemore brands,that company is A&E Factory service. The person two reviews down calls them liars because they looked up on google and found A&E factory and called the wrong company. Why is it A&E Appliance service fault that this person called the wrong company? I don't get it, you gotta get your facts straight before you bad mouth somebody!!

I would like to thank A&E Appliance parts and service for all there help over the year's and keep up the good work!!!

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I called A&E Appliance service today for my down refrigerator and John there service man came right out, he was so professional and courteous. We will always call A&E for all of are appliance breakdowns! The guys in there shop are also so helpful, I called them when my whirlpool dryer wasn't heating and they told me how to take it apart and how to check the thermal fuse, sure enough that's what it was. They take there time with people like me that don't no much about repairs and turn you into a do-it-yourselfer, that can save you alot of money!! I can't say enough great things about this company and I will tell everyone I know to call them for all there appliance needs.\r
\r
Thanks again for the great service!!!

2
★★★★★

I called A&E Appliance service today for my down refrigerator and John there service man came right out, he was so professional and courteous. We will always call A&E for all of are appliance breakdowns! The guys in there shop are also so helpful, I called them when my whirlpool dryer wasn't heating and they told me how to take it apart and how to check the thermal fuse, sure enough that's what it was. They take there time with people like me that don't no much about repairs and turn you into a do-it-yourselfer, that can save you alot of money!! I can't say enough great things about this company and I will tell everyone I know to call them for all there appliance needs.\r
\r
Thanks again for the great service!!!

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I have been going to A&E for over 30 years, they have never staired me wrong! They have checked my gas burner for my dryer and also checked my motor,they have always been honest with me. I've also used there service at my house for all my appliances and never had a problem,they come out the same day I call and always have the parts on there truck to fix whatever it may be.\r
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I don't know why the last person that wrote a review didn't see the large orange signs inside there shop about ""no refunds on electrical parts"" and also on there receipt, company's have policies and it doesn't give you the right to bad mouth them because you feel you don't have to abide by there policy!\r
\r
Thanks again for all your help and keep up the good work!!

2
★★★★★

I have been going to A&E for over 30 years, they have never staired me wrong! They have checked my gas burner for my dryer and also checked my motor,they have always been honest with me. I've also used there service at my house for all my appliances and never had a problem,they come out the same day I call and always have the parts on there truck to fix whatever it may be.\r
\r
I don't know why the last person that wrote a review didn't see the large orange signs inside there shop about ""no refunds on electrical parts"" and also on there receipt, company's have policies and it doesn't give you the right to bad mouth them because you feel you don't have to abide by there policy!\r
\r
Thanks again for all your help and keep up the good work!!

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I don't even want to give these guys ONE star. I took a part off my washing machine to A&E to have them check and see if it was defective. They told me it was seized and sold me a new pump. I signed the credit card slip, they gave me the defective part, along with the new part and an invoice, which WAS NOT signed by me. The credit card slip made no mention of there being no returns on electrical parts and it was not told to me verbally. When I got home, having seen how A&E tested the 'defective' part, I tested it myself and it spun freely. I cleaned it out, reinstalled it and the machine works just fine! I never removed the new pump from the box. I took it back and was told there was no return on electrical parts! These guys are out and out shysters! Must have been the owner looking for a quick buck who 'tested' the part. I offered to pay a restocking fee AND even take a credit to be used in the future but no dice. I am stuck with an unopened box with a part I will never use, to the tune of $100.

MY tenant needed a part for her washer the other day - I recommended another appliance repair shop and she went there and I will do that ANY time someone says they are looking for appliance repair!

0
★☆☆☆☆

I don't even want to give these guys ONE star. I took a part off my washing machine to A&E to have them check and see if it was defective. They told me it was seized and sold me a new pump. I signed the credit card slip, they gave me the defective part, along with the new part and an invoice, which WAS NOT signed by me. The credit card slip made no mention of there being no returns on electrical parts and it was not told to me verbally. When I got home, having seen how A&E tested the 'defective' part, I tested it myself and it spun freely. I cleaned it out, reinstalled it and the machine works just fine! I never removed the new pump from the box. I took it back and was told there was no return on electrical parts! These guys are out and out shysters! Must have been the owner looking for a quick buck who 'tested' the part. I offered to pay a restocking fee AND even take a credit to be used in the future but no dice. I am stuck with an unopened box with a part I will never use, to the tune of $100.

MY tenant needed a part for her washer the other day - I recommended another appliance repair shop and she went there and I will do that ANY time someone says they are looking for appliance repair!

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I had a problem with my dryer a few months ago and my husband didn't even know how to get the cover off the dryer to look at the inside. The guys at A & E asked him what the dryer was doing ( or not doing really!) and walked him thru step by step how to take the cover off, what part to bring in and that they would test it and make sure that was the problem. Most people would just tell you to start throwing parts at it, they tested the part gave us exactly what we needed and told him how to put it in! Now my washer is leaking and I am calling them again tomorrow! I will never use anyone else and I live over 45 min away!!! You couldn't ask for a nicer, more knowlegeable bunch of guys! Thanks again and I hope you have another 60 years of great business!

2
★★★★★

I had a problem with my dryer a few months ago and my husband didn't even know how to get the cover off the dryer to look at the inside. The guys at A & E asked him what the dryer was doing ( or not doing really!) and walked him thru step by step how to take the cover off, what part to bring in and that they would test it and make sure that was the problem. Most people would just tell you to start throwing parts at it, they tested the part gave us exactly what we needed and told him how to put it in! Now my washer is leaking and I am calling them again tomorrow! I will never use anyone else and I live over 45 min away!!! You couldn't ask for a nicer, more knowlegeable bunch of guys! Thanks again and I hope you have another 60 years of great business!

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As for the above reviews? Seems like it depends strictly on who you speak to...Wake UP A & E customer service DOES count.
that being said, I have used A & E for my appliance repair needs, many times...And one thing I can say is no matter how old, or obsucre the part was they almost always had it. And IF they didn't they had resonable suggestions or solutions..so hey they are fine by me.

3
★★★☆☆

As for the above reviews? Seems like it depends strictly on who you speak to...Wake UP A & E customer service DOES count.
that being said, I have used A & E for my appliance repair needs, many times...And one thing I can say is no matter how old, or obsucre the part was they almost always had it. And IF they didn't they had resonable suggestions or solutions..so hey they are fine by me.

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I found the web site listed on google for A&E misrepresented the facts. The ad stated that A&E performed warranty work for (among others) Whirlpool. Based on this, I referred my 78 year old mother to call them for service on a refridgerator purchased a few months ago. When called, A&E claimed they did not do warranty work. I hope this incorrect advertising is quickly corrected !

1
★☆☆☆☆

I found the web site listed on google for A&E misrepresented the facts. The ad stated that A&E performed warranty work for (among others) Whirlpool. Based on this, I referred my 78 year old mother to call them for service on a refridgerator purchased a few months ago. When called, A&E claimed they did not do warranty work. I hope this incorrect advertising is quickly corrected !

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The last three bad reviews I've read are making a reference to A&E Factory Service, that's the company that does the warrenty work for Sears,Maytag,and Whirlpool. That is not this company A&E Appliance Parts and Service that has been in business for 60 years in Roseville,MI. It's a shame that A&E Appliance Parts and Service has to put up with all the bad reviews because of the similarly of the company name. A&E Appliance Parts and Service has built there name on a great reputation on service and customer relations

5
★★★★★

The last three bad reviews I've read are making a reference to A&E Factory Service, that's the company that does the warrenty work for Sears,Maytag,and Whirlpool. That is not this company A&E Appliance Parts and Service that has been in business for 60 years in Roseville,MI. It's a shame that A&E Appliance Parts and Service has to put up with all the bad reviews because of the similarly of the company name. A&E Appliance Parts and Service has built there name on a great reputation on service and customer relations

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Spent the whole day at home waiting for A&E Appliance Service to repair the dishwasher they messed up when they did a recall repair.

Called to tell me there would be a 130 charge, But it was under warranty, just cancelled the order and didn't bother to even call me.

He left note saying i didn't want repair. Now i have to wait another week and stay home another day for a return call.

Don't use A&E appliance repair!

1
★☆☆☆☆

Spent the whole day at home waiting for A&E Appliance Service to repair the dishwasher they messed up when they did a recall repair.

Called to tell me there would be a 130 charge, But it was under warranty, just cancelled the order and didn't bother to even call me.

He left note saying i didn't want repair. Now i have to wait another week and stay home another day for a return call.

Don't use A&E appliance repair!

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Took off work to have my washer repaired. They were supposed to arrive between 1 and 5pm. I called at 4:25pm and was told not to worry someone would be at my house soon. Called again at 5:00pm and was told 'sorry we have to reschedule'.

1
★☆☆☆☆

Took off work to have my washer repaired. They were supposed to arrive between 1 and 5pm. I called at 4:25pm and was told not to worry someone would be at my house soon. Called again at 5:00pm and was told 'sorry we have to reschedule'.

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I have been trying to get my Maytag Washer repaired for a month now. My appoinment was for today between 8 am and 12pm......they showed up after 1 pm after I had to leave for work. I called at least four times between 8 and 12 to let them know I had to leave by 12:30. My washer is in the back yard I left a note on the door and told the girl in the office to have them go in the back yard and install the part...it was underwarranty so there was no charges involved they ignored my note and the notes in the computer and just left and refused to go back and won't come back out for another two weeks.

1
★☆☆☆☆

I have been trying to get my Maytag Washer repaired for a month now. My appoinment was for today between 8 am and 12pm......they showed up after 1 pm after I had to leave for work. I called at least four times between 8 and 12 to let them know I had to leave by 12:30. My washer is in the back yard I left a note on the door and told the girl in the office to have them go in the back yard and install the part...it was underwarranty so there was no charges involved they ignored my note and the notes in the computer and just left and refused to go back and won't come back out for another two weeks.

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I had a problem with my dryer and your service man diagnosed my problem for free. I did what he said and he was correct. I returned to your store and bought the part, returned home, replaced the part and it works great. I thank you very much for the help in these very rough times in my household. The price was very reasonable and my dryer works great.

5
★★★★★

I had a problem with my dryer and your service man diagnosed my problem for free. I did what he said and he was correct. I returned to your store and bought the part, returned home, replaced the part and it works great. I thank you very much for the help in these very rough times in my household. The price was very reasonable and my dryer works great.

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My Whirpool duet ht( washer) gave me a horrible scare. My neighbor then scarred me to death regarding the possible repair bill. since the economy has took a turn, i'm not ready for any major purchases. Well I called A&E on Monday. The tech. showed up on Tuesday Morning( his name is Kermit, awesome customer service skills and very nice) and he let me watch while he did his magic. Luckily the cold water to the machine had gotten shut off & hose had wore out in the inside. He fixed it and I thought pricing was quite reasonable and He was HONEST. He could have said it was the pump or any very expensive repair, but he didn't. I'll say it again, He was HONEST!!!! I would highly recommend him and A&E. My new repair zone! Thanks

2
★★★★★

My Whirpool duet ht( washer) gave me a horrible scare. My neighbor then scarred me to death regarding the possible repair bill. since the economy has took a turn, i'm not ready for any major purchases. Well I called A&E on Monday. The tech. showed up on Tuesday Morning( his name is Kermit, awesome customer service skills and very nice) and he let me watch while he did his magic. Luckily the cold water to the machine had gotten shut off & hose had wore out in the inside. He fixed it and I thought pricing was quite reasonable and He was HONEST. He could have said it was the pump or any very expensive repair, but he didn't. I'll say it again, He was HONEST!!!! I would highly recommend him and A&E. My new repair zone! Thanks

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A & E Appliance (Roseville) did a great job repairing my GE refrigerator. I had water leaking all over the kitchen, they came right out, had the part on the truck. It was repaired in 30 mins. The fee was in line with what I expected. I wouldn't call any other repair company.

THANK YOU A & E (Roseville)

Nan---Harrison Twp.

2
★★★★★

A & E Appliance (Roseville) did a great job repairing my GE refrigerator. I had water leaking all over the kitchen, they came right out, had the part on the truck. It was repaired in 30 mins. The fee was in line with what I expected. I wouldn't call any other repair company.

THANK YOU A & E (Roseville)

Nan---Harrison Twp.

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I want to thank A&E Appliance Service in Roseville, MI. For the great service on my washer,they came right out the same day,had the part on the truck,and were resonable and honest with me! Be sure to call the original A&E Appliance Service,don't make the mistake of calling the nationwide A&E Factory Service, they do the warrenty work for Sears,Kenmore,Maytag,Whirlpool... Looks like alot of the bad reviews on this site talk about warrenty work through calling Maytag and Sears.THAT IS NOT THIS COMPANY!!!\r
\r
Thanks again A&E Appliance for bailing me out once more!!!

2
★★★★★

I want to thank A&E Appliance Service in Roseville, MI. For the great service on my washer,they came right out the same day,had the part on the truck,and were resonable and honest with me! Be sure to call the original A&E Appliance Service,don't make the mistake of calling the nationwide A&E Factory Service, they do the warrenty work for Sears,Kenmore,Maytag,Whirlpool... Looks like alot of the bad reviews on this site talk about warrenty work through calling Maytag and Sears.THAT IS NOT THIS COMPANY!!!\r
\r
Thanks again A&E Appliance for bailing me out once more!!!

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I want to thank A&E Appliance in Roseville MI,for the great service on my washer.They came right out the same day,had the part on the truck,and were resonable and honest with me! Be sure to call the original A&E Appliance Service,don't make the mistake of calling the nationwide A&E Factory Service,they do the warrenty work for Sears,Kenmore,Maytag,Whirlpool...Looks like alot of the bad reviews on this site talk about warrenty work through calling Maytag and Sears.THAT IS NOT THIS COMPANY!!!

Thanks again A&E Appliance for bailing me out once more!!!

5
★★★★★

I want to thank A&E Appliance in Roseville MI,for the great service on my washer.They came right out the same day,had the part on the truck,and were resonable and honest with me! Be sure to call the original A&E Appliance Service,don't make the mistake of calling the nationwide A&E Factory Service,they do the warrenty work for Sears,Kenmore,Maytag,Whirlpool...Looks like alot of the bad reviews on this site talk about warrenty work through calling Maytag and Sears.THAT IS NOT THIS COMPANY!!!

Thanks again A&E Appliance for bailing me out once more!!!

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1 out of 1 people found this review helpful.

.

Unfortunately I was referred to A&E by the local Home Depot as a place that would most likely have the furnace parts needed with Saturday hours. I called first confirming the hours of op. I arrived meeting a very unfriendly clerk whom got me the part while acting as if I was imposing by patronizing the business... Just a bad vibe all around no customer appreciation whatsoever (his name was Ken). I am a new 1st time home owner trying to learn as I go and there is nothing worse than being made to feel as if any question is a stupid question.... I bought the parts anyways (ignitor & flame sensor) for $90+.. When I got home my neighbor stopped by for a beer and I told him about the experience thinking nothing of it.. I told him what I bought/spent and his jaw hit the floor... !! I immediately searched/called a shop in California taking advantage of time zone (hours of ops) and confirmed what my neighbor was telling me.... TRUE! Apparently these parts are each $20-30 parts with EBay being even cheaper (of course). In todays economy it is a real shame that businesses like this still thrive and exist not to mention the place looked like a total dump! So with all being said and done it's my bad in doing biz with any company that treats new customers like #%&#, looks like a dump, and CHARGES DOUBLE based on a new home owner/new customer not knowing any better... Nice work A&E! Since then I have returned to Home Depot and spoke to the reference source he felt really bad and in fact Home Depot gave me a 15% discount on my purchase to make up for the shortcomings in dealing with a direct referral.... I didn't want to accept that discount but I did and the savings almost paid for the parts entirely.. Thanks Home Depot and Thanks again A&E for reminding me you cant just trust any small business for face value in today's state of the economy. Words of advice DO NOT do business with these guys they will treat you bad and charge you double!

0
★☆☆☆☆

Unfortunately I was referred to A&E by the local Home Depot as a place that would most likely have the furnace parts needed with Saturday hours. I called first confirming the hours of op. I arrived meeting a very unfriendly clerk whom got me the part while acting as if I was imposing by patronizing the business... Just a bad vibe all around no customer appreciation whatsoever (his name was Ken). I am a new 1st time home owner trying to learn as I go and there is nothing worse than being made to feel as if any question is a stupid question.... I bought the parts anyways (ignitor & flame sensor) for $90+.. When I got home my neighbor stopped by for a beer and I told him about the experience thinking nothing of it.. I told him what I bought/spent and his jaw hit the floor... !! I immediately searched/called a shop in California taking advantage of time zone (hours of ops) and confirmed what my neighbor was telling me.... TRUE! Apparently these parts are each $20-30 parts with EBay being even cheaper (of course). In todays economy it is a real shame that businesses like this still thrive and exist not to mention the place looked like a total dump! So with all being said and done it's my bad in doing biz with any company that treats new customers like #%&#, looks like a dump, and CHARGES DOUBLE based on a new home owner/new customer not knowing any better... Nice work A&E! Since then I have returned to Home Depot and spoke to the reference source he felt really bad and in fact Home Depot gave me a 15% discount on my purchase to make up for the shortcomings in dealing with a direct referral.... I didn't want to accept that discount but I did and the savings almost paid for the parts entirely.. Thanks Home Depot and Thanks again A&E for reminding me you cant just trust any small business for face value in today's state of the economy. Words of advice DO NOT do business with these guys they will treat you bad and charge you double!

Pros: had the part/opened saturday

Cons: not customer friendly/PRICE GOUGING

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The guys at A&E were very professional and walked us through troubleshooting our gas dryer problem.

They were very helpful!

Also, had the parts in stock for us to have a working dryer in a few hours instead of days waiting for service.

5
★★★★★

The guys at A&E were very professional and walked us through troubleshooting our gas dryer problem.

They were very helpful!

Also, had the parts in stock for us to have a working dryer in a few hours instead of days waiting for service.

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1 out of 1 people found this review helpful.

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I asked the man behind the counter if he had a temperature sensor for a Kenmore oven he said\r
first I needed the model # of the stove. I told him I didnt\r
have that information on me however I seemed to recall\r
the model# of the part I wanted. I told him I thought it was either #10181986 or #10811986 as I wasnt sure\r
of the 3rd or 4th digets but was postively sure of the\r
rest of the numbers. He looked at me and told me he\r
never heard of either one of those numbers and that\r
they didnt sound like numbers for that part. He then \r
told me to call him when I got the exact numbers. Well\r
I did call him back and the # was 10181956 which\r
was my first guest..He then said without hesitation.""Oh\r
that part sure we got it for $75.48"". Well I can only tell\r
you I would never buy it from him because of his attitude\r
and stubbornness to look up the part when I was there.\r
I think he should get in touch with the world and realize\r
that buisness are shuting down everyday. So come on\r
wake up and smell the coffee you just chased a $75\r
custumer away!!! Ed Gold

0
★☆☆☆☆

I asked the man behind the counter if he had a temperature sensor for a Kenmore oven he said\r
first I needed the model # of the stove. I told him I didnt\r
have that information on me however I seemed to recall\r
the model# of the part I wanted. I told him I thought it was either #10181986 or #10811986 as I wasnt sure\r
of the 3rd or 4th digets but was postively sure of the\r
rest of the numbers. He looked at me and told me he\r
never heard of either one of those numbers and that\r
they didnt sound like numbers for that part. He then \r
told me to call him when I got the exact numbers. Well\r
I did call him back and the # was 10181956 which\r
was my first guest..He then said without hesitation.""Oh\r
that part sure we got it for $75.48"". Well I can only tell\r
you I would never buy it from him because of his attitude\r
and stubbornness to look up the part when I was there.\r
I think he should get in touch with the world and realize\r
that buisness are shuting down everyday. So come on\r
wake up and smell the coffee you just chased a $75\r
custumer away!!! Ed Gold

Pros: Close to where I live

Cons: People that work there

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My dryer broke and when the repair man came he was honest. He came back twice in the same day to fix my dryer with proper parts. The price was reasonable.\r
The service was outstanding

2
★★★★★

My dryer broke and when the repair man came he was honest. He came back twice in the same day to fix my dryer with proper parts. The price was reasonable.\r
The service was outstanding

Pros: I had prompt and fair service

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They stayed open on a holiday an extra 10 minutes an waited for me to pick up a part for my furnace. I needed the time to load three kids under 4yrs old. Always helpful!

5
★★★★★

They stayed open on a holiday an extra 10 minutes an waited for me to pick up a part for my furnace. I needed the time to load three kids under 4yrs old. Always helpful!

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The ETA was between 10 and 2, and John arrived at 12. Our refrigerator was freezing everything we put in it, and John came out for the service call. He quickly diagnosed the problem, and put a new seal around the door, then messed with the thermostat. While he was doing these chores we had a fine chat. For me, the personality of the service person is important as well as his work. John is a great guy, and he cares about his customers. He was here for almost 45 minutes and worked constantly while visiting. Tonight we had jello that didn't have to be chopped with a knife before serving it. Thank you, John, and thank you A&E!

PROS: All
CONS: Not applicable

5
★★★★★

The ETA was between 10 and 2, and John arrived at 12. Our refrigerator was freezing everything we put in it, and John came out for the service call. He quickly diagnosed the problem, and put a new seal around the door, then messed with the thermostat. While he was doing these chores we had a fine chat. For me, the personality of the service person is important as well as his work. John is a great guy, and he cares about his customers. He was here for almost 45 minutes and worked constantly while visiting. Tonight we had jello that didn't have to be chopped with a knife before serving it. Thank you, John, and thank you A&E!

PROS: All
CONS: Not applicable

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A & E was at our house recently to fix our broken dryer. I was recommended this company by a friend who had had great service from them. She did not steer me wrong. The repairman was at our house the next day and fixed our dryer. I felt he was very honest. Be sure to ask about their warranty work, too.

4
★★★★☆

A & E was at our house recently to fix our broken dryer. I was recommended this company by a friend who had had great service from them. She did not steer me wrong. The repairman was at our house the next day and fixed our dryer. I felt he was very honest. Be sure to ask about their warranty work, too.

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1 out of 1 people found this review helpful.

.

I recently had a problem with a built in oven that I have and needed a part. The oven is old so I called the manufacturer and they gave me the part number and price and I called A & E and got it for about have the price and was able to pick it right up instead of having to wait for it to be shipped. They also walked me through how to replace it.

4
★★★★☆

I recently had a problem with a built in oven that I have and needed a part. The oven is old so I called the manufacturer and they gave me the part number and price and I called A & E and got it for about have the price and was able to pick it right up instead of having to wait for it to be shipped. They also walked me through how to replace it.

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1 out of 1 people found this review helpful.

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I have used A & E in the past and have been very satisified. I think they do a great job. I have had a few different repair persons out here and everytime they have done a great job. They explained the problem so I could see what the problem actually was. When my dryer broke they showed me the belt and explained why it wouldn't work. The priece were reasonable as well.

4
★★★★☆

I have used A & E in the past and have been very satisified. I think they do a great job. I have had a few different repair persons out here and everytime they have done a great job. They explained the problem so I could see what the problem actually was. When my dryer broke they showed me the belt and explained why it wouldn't work. The priece were reasonable as well.

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1 out of 1 people found this review helpful.

.

A&E Appliance has been to our home for repairs on several occasions. They have repaired our dryer more than once and given us valuable advice a few times as well. They have helped us save hundreds of dollars. The repair men are kind and helpful.

PROS: Willing to educate, efficient and friendly
CONS: None known

5
★★★★★

A&E Appliance has been to our home for repairs on several occasions. They have repaired our dryer more than once and given us valuable advice a few times as well. They have helped us save hundreds of dollars. The repair men are kind and helpful.

PROS: Willing to educate, efficient and friendly
CONS: None known

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Message from A & E Appliance Services

I would like to clarify the difference between our company and A and E factory service. we are not the same company, we do not do warranty work, we do not have the same hours of business.Please research before you write a review on this page.

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