Big Ray's Quick Lube

★★☆☆☆

About Big Ray's Quick Lube

Categories
  • Automotive Repair

Automotive

Automotive
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So it was my understanding that full service meant they filled the wiper fluid. I got an oil change and got the so called full service treatment from this place and go figure on my way home I run out of wiper fluid. I tried to call and it just rang and rang. I read the other reviews about this place and had my son look at the oil filter and he tells me it looks unchanged. Beware everyone this place is a joke. Not 100% sure about the oil filter but the wiper fluid I am 1000% sure they did not fill it. I did this evening and there is no leak so thanks big ray for all your help taking my money and not doing your job. I will spread the word to everyone I know not to go there.

1
★☆☆☆☆

So it was my understanding that full service meant they filled the wiper fluid. I got an oil change and got the so called full service treatment from this place and go figure on my way home I run out of wiper fluid. I tried to call and it just rang and rang. I read the other reviews about this place and had my son look at the oil filter and he tells me it looks unchanged. Beware everyone this place is a joke. Not 100% sure about the oil filter but the wiper fluid I am 1000% sure they did not fill it. I did this evening and there is no leak so thanks big ray for all your help taking my money and not doing your job. I will spread the word to everyone I know not to go there.

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.

This place did not put oil back in my car and let it run for about 4 minutes and my head gasket blew. Now they won't call me back and treat me like I did something wrong. Don't go there I am pretty sure they did not change the filter and were on drugs while working on my car.

1
★☆☆☆☆

This place did not put oil back in my car and let it run for about 4 minutes and my head gasket blew. Now they won't call me back and treat me like I did something wrong. Don't go there I am pretty sure they did not change the filter and were on drugs while working on my car.

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1 out of 1 people found this review helpful.

.

For one, they do high-pressure sales. They won't even start changing your oil until you agree to some additional service.

Second, they don't do a good job. My oil change light came on every time I left that shop from an oil change. I've been taking it elsewhere and no such problem.

They also tried talking me into other "fixes" that my own personal mechanic warns would cost me more money in the long run (trans fluid on an older car 100,000+ miles that had never been changed before).

My last visit for a $20 oil change turned into a $130 affair, with a coolant flush, which I probably needed, but they made seem more imminent, and a cabin filter, which I definitely didn't need.

Oh, and I've heard that they often don't bother putting on a new oil filter.

BEWARE!

1
★☆☆☆☆

For one, they do high-pressure sales. They won't even start changing your oil until you agree to some additional service.

Second, they don't do a good job. My oil change light came on every time I left that shop from an oil change. I've been taking it elsewhere and no such problem.

They also tried talking me into other "fixes" that my own personal mechanic warns would cost me more money in the long run (trans fluid on an older car 100,000+ miles that had never been changed before).

My last visit for a $20 oil change turned into a $130 affair, with a coolant flush, which I probably needed, but they made seem more imminent, and a cabin filter, which I definitely didn't need.

Oh, and I've heard that they often don't bother putting on a new oil filter.

BEWARE!

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1 out of 1 people found this review helpful.

.

OMG these guys were very fast and have really good prices that they offer for services and they use and have in stock all the correct fluids , i went there with my 2008 ford fusion and its recc. mercon v transmission fluid , i had a coupon on me for a trans service, the guy there said there is a extra charge for the fluid that my car requires so i accepted and the job was done very fast and a professional manner , i was offered by the guy to take a sample of the fluid to the dealer and check the grade of the fluid after i did that it was the correct fluid used in my vechile.i recomend these guys.

5
★★★★★

OMG these guys were very fast and have really good prices that they offer for services and they use and have in stock all the correct fluids , i went there with my 2008 ford fusion and its recc. mercon v transmission fluid , i had a coupon on me for a trans service, the guy there said there is a extra charge for the fluid that my car requires so i accepted and the job was done very fast and a professional manner , i was offered by the guy to take a sample of the fluid to the dealer and check the grade of the fluid after i did that it was the correct fluid used in my vechile.i recomend these guys.

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0 out of 1 people found this review helpful.

.

Women Beware - They will try to intimidate and pressure women into services or products that are not needed.
A new vehicle w/less than 15000 miles doesn't need and engine flush and synthetic oil is not required.
Just a grease monkey trying to make some extra money off the uninformed or easily pressured by talking down to and being rude.
Go somewhere else until these monkeys learn what 'Customer Service' is.

2
★★☆☆☆

Women Beware - They will try to intimidate and pressure women into services or products that are not needed.
A new vehicle w/less than 15000 miles doesn't need and engine flush and synthetic oil is not required.
Just a grease monkey trying to make some extra money off the uninformed or easily pressured by talking down to and being rude.
Go somewhere else until these monkeys learn what 'Customer Service' is.

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1 out of 2 people found this review helpful.

.

This is the second oil change location in Fenton I use. They have decent prices and they are usually fast, however if your vehicle needs a filter or light bulb you may be out of luck because they usually don't have the stock to assist you. They however tell you what you need, etc. Also there is usually a line and they have been out of filter for my vehicles in the past.

4
★★★★☆

This is the second oil change location in Fenton I use. They have decent prices and they are usually fast, however if your vehicle needs a filter or light bulb you may be out of luck because they usually don't have the stock to assist you. They however tell you what you need, etc. Also there is usually a line and they have been out of filter for my vehicles in the past.

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1 out of 2 people found this review helpful.

 

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