Salon Xl Color & Design Group

★★★★★
  • 208 E Washington St

    Ann Arbor, MI 48104

    Map & Directions
  • 734-997-7030

About Salon Xl Color & Design Group

Hours
Mon Closed,Tue 10:00 AM-6:00 PM,Wed-Thu 10:00 AM-8:00 PM,Fri 10:00 AM-6:00 PM,Sat 8:00 AM-4:00 PM,Sun Closed
Reservations
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4.7391 23
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I have to agree with the last person titled "dooped". Went in to get a simple conditioning treatment. I just wanted a treatment with a few stray hairs clipped around my ears. They charged me $76.00. Apparently if you get a conditioning

3
★★★★★

I have to agree with the last person titled "dooped". Went in to get a simple conditioning treatment. I just wanted a treatment with a few stray hairs clipped around my ears. They charged me $76.00. Apparently if you get a conditioning

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So after my experience I have to agree with other people who have rated this salon poorly. I took the raving reviews hook, line and sinker. I would give this salon less than 1 star but it is not an option. As a first time customer you

3
★★★★★

So after my experience I have to agree with other people who have rated this salon poorly. I took the raving reviews hook, line and sinker. I would give this salon less than 1 star but it is not an option. As a first time customer you

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Charlie, the owner of Salon XL, has been my stylist for about ten years. She is wonderfully talented with color and my hair has never looked better! She is always working to improve the salon with new products and techniques. I also

3
★★★★★

Charlie, the owner of Salon XL, has been my stylist for about ten years. She is wonderfully talented with color and my hair has never looked better! She is always working to improve the salon with new products and techniques. I also

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I have been going to Salon XL for several years and see the owner, Charlie. I cannot say enough good things about this salon and Charlie herself. I have been treated wonderfully there! I have had so many compliments on my hair since I have been going there. . My color looks the best it has ever looked and they are always doing their best to pamper their clients and make them feel welcome. I have had other hair stylists in Ann Arbor ask me who was doing my hair because it looked so good. Once I was not completely happy with my color and Charlie had me back as soon as I could get there to change it. I have had two other friends go there and they would tell you as well that it is the best their hair has ever looked. I think anyone who reads these reviews can see that someone has a personal vendetta against the salon - how unfortunate that they choose to take that out in such an adolescent way.

2
★★★★★

I have been going to Salon XL for several years and see the owner, Charlie. I cannot say enough good things about this salon and Charlie herself. I have been treated wonderfully there! I have had so many compliments on my hair since I have been going there. . My color looks the best it has ever looked and they are always doing their best to pamper their clients and make them feel welcome. I have had other hair stylists in Ann Arbor ask me who was doing my hair because it looked so good. Once I was not completely happy with my color and Charlie had me back as soon as I could get there to change it. I have had two other friends go there and they would tell you as well that it is the best their hair has ever looked. I think anyone who reads these reviews can see that someone has a personal vendetta against the salon - how unfortunate that they choose to take that out in such an adolescent way.

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I must say first and foremost that I have a VERY strong reason to believe that all the reviews on here past 2006 are written by the staff members. There were no reviews for like 2 years and all of a sudden in the past month there are several. Also last time I was there, I heard the girls talking about citysearch. I have had my blonde hair colored 3 times by the salon owner, Charlie. I found her to be rude and snobby. She constantly interupted me every time i spoke and made some very stuck up comments (ex "I wouldn't even get out of bed for $40,000 a year). She got mad at me when I told her I didn't want to have it cut this last time around and rolled her eyes and shook her head. My blonde always turns out really grey/ashy with purple tones in it whenever she colors it. She also charges an arm and a leg, $280 for a bleach and tone last time i was there. Its normally $140 but because I asked her to run some toner through my ends which took about 5 mins, she charged me double. For that price it should look AWESOME and instead I had to run to Sally's and try to buy some product to fix it. I was in NY a week later and got my hair cut by a celebrity stylist, she was SHOCKED that someone let me leave their salon with my hair color that bad. They all looked at my hair and agreed that it was very patchy and had several weird colors in it. I now go to a diff salon in the Ann Arbor area and they actually all knew right away who Charlie was and said she has a reputation for being b****y and they get alot of ex Salon XL customers. DON"T GO TO SALON XL and if you do, do not book an appointment with Charlie. Some of the other ladies seem lovely but Charlie's attitude always ruins the atmosphere.

1
★★☆☆☆

I must say first and foremost that I have a VERY strong reason to believe that all the reviews on here past 2006 are written by the staff members. There were no reviews for like 2 years and all of a sudden in the past month there are several. Also last time I was there, I heard the girls talking about citysearch. I have had my blonde hair colored 3 times by the salon owner, Charlie. I found her to be rude and snobby. She constantly interupted me every time i spoke and made some very stuck up comments (ex "I wouldn't even get out of bed for $40,000 a year). She got mad at me when I told her I didn't want to have it cut this last time around and rolled her eyes and shook her head. My blonde always turns out really grey/ashy with purple tones in it whenever she colors it. She also charges an arm and a leg, $280 for a bleach and tone last time i was there. Its normally $140 but because I asked her to run some toner through my ends which took about 5 mins, she charged me double. For that price it should look AWESOME and instead I had to run to Sally's and try to buy some product to fix it. I was in NY a week later and got my hair cut by a celebrity stylist, she was SHOCKED that someone let me leave their salon with my hair color that bad. They all looked at my hair and agreed that it was very patchy and had several weird colors in it. I now go to a diff salon in the Ann Arbor area and they actually all knew right away who Charlie was and said she has a reputation for being b****y and they get alot of ex Salon XL customers. DON"T GO TO SALON XL and if you do, do not book an appointment with Charlie. Some of the other ladies seem lovely but Charlie's attitude always ruins the atmosphere.

Pros: Cute salon, have nice products

Cons: Rude owner, poor colorist skills, pushy, overpriced, unprofessional atmosphere

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I shouldn't have any hair left. Seriously - I do something for color every single time I get my hair cut. Its only because the talent of the lovely ladies at Salon XL that I have any hair let alone very healthy and pretty (if i do say so myself) long locks. A lot of people seem shocked about the "song and dance" with Kerastase but Salon XL ladies are professionals... they suggest items that will keep your hair healthy and strong. If you don't want to buy Kerastase, don't. But again, if I am spending dollars on gorgeous color and cut then I want to best products on my hair all month round (not just the day of my salon visit).

2
★★★★★

I shouldn't have any hair left. Seriously - I do something for color every single time I get my hair cut. Its only because the talent of the lovely ladies at Salon XL that I have any hair let alone very healthy and pretty (if i do say so myself) long locks. A lot of people seem shocked about the "song and dance" with Kerastase but Salon XL ladies are professionals... they suggest items that will keep your hair healthy and strong. If you don't want to buy Kerastase, don't. But again, if I am spending dollars on gorgeous color and cut then I want to best products on my hair all month round (not just the day of my salon visit).

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Who ever said bigger is better. Great things come in small packages and this is the case for Salon XL. Bright and cheery with skilled stylists and top of the line products. Why go any place else?

4
★★★★☆

Who ever said bigger is better. Great things come in small packages and this is the case for Salon XL. Bright and cheery with skilled stylists and top of the line products. Why go any place else?

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This salon is one of Ann Arbor's best kept secrets. Rather than spending a fortune on promoting itself the salon centers more on continuing education and setting the trends. The salon owner is the first board certified hair colorist in Ann Arbor and requires her stylists to achieve the same level of certification. They carry the industries best product line - Kerastase. There are plenty of good hair salons in Ann Arbor, but I prefer the best - and this place is it.

2
★★★★★

This salon is one of Ann Arbor's best kept secrets. Rather than spending a fortune on promoting itself the salon centers more on continuing education and setting the trends. The salon owner is the first board certified hair colorist in Ann Arbor and requires her stylists to achieve the same level of certification. They carry the industries best product line - Kerastase. There are plenty of good hair salons in Ann Arbor, but I prefer the best - and this place is it.

Pros: Best product line

Cons: Parking never easy in Ann Arbor

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I have been going into Salon XL for over 6 years and I wouldn't hesistate to recommend them to anyone. I told my best friend to go there and she has also been a client for years. It is so obvious that the salon makes the customer's experience their top priority. They somehow make you feel like a part of the group from your very first visit without compromising professionalism. The atmosphere is really unique for a salon and manages to be both comfortable and upscale. The stylists are so skilled in cutting and coloring, they make recommendations on what would suit you best and really listen! The products seemed a little expensive at first, but they go so far that you end up really getting a lot out of each product- plus they make your hair feel amazing! If you are looking for a great salon where you can be yourself and get an amazing look, this is the place for you.

5
★★★★★

I have been going into Salon XL for over 6 years and I wouldn't hesistate to recommend them to anyone. I told my best friend to go there and she has also been a client for years. It is so obvious that the salon makes the customer's experience their top priority. They somehow make you feel like a part of the group from your very first visit without compromising professionalism. The atmosphere is really unique for a salon and manages to be both comfortable and upscale. The stylists are so skilled in cutting and coloring, they make recommendations on what would suit you best and really listen! The products seemed a little expensive at first, but they go so far that you end up really getting a lot out of each product- plus they make your hair feel amazing! If you are looking for a great salon where you can be yourself and get an amazing look, this is the place for you.

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When it comes to my personal presentation my hair is a number one priority. How comforting to know that my colorist is a master at their craft. I give this salon my heartiest reccommendation. I find the cost for services consistant with other salons of similar level in the Ann Arbor area. Parking is convenient as well - right across the street!

5
★★★★★

When it comes to my personal presentation my hair is a number one priority. How comforting to know that my colorist is a master at their craft. I give this salon my heartiest reccommendation. I find the cost for services consistant with other salons of similar level in the Ann Arbor area. Parking is convenient as well - right across the street!

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I have been going to Salon XL for years and have seen first hand that they treat their customers with the best service you can hope for. The prices are comparable to other Ann Arbor salons and the value is well worth it! The stylists are total experts and give great recommendations. The atmosphere is so cool- very whimsical and colorful. They pay attention to every detail and I always leave feeling rejuvinated. They are great at educating you on what they are doing and how to do your hair at home. The Kerastase products are a little more expensive than I was used to, but they really make a big difference and they last forever. Overall, great salon experience!

2
★★★★★

I have been going to Salon XL for years and have seen first hand that they treat their customers with the best service you can hope for. The prices are comparable to other Ann Arbor salons and the value is well worth it! The stylists are total experts and give great recommendations. The atmosphere is so cool- very whimsical and colorful. They pay attention to every detail and I always leave feeling rejuvinated. They are great at educating you on what they are doing and how to do your hair at home. The Kerastase products are a little more expensive than I was used to, but they really make a big difference and they last forever. Overall, great salon experience!

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I travel all over the country and am constantly complimented on my hair, which is very much due to the talent of the owner, Charlie Adams, and the great hair products they offer (Kerastase). The salon and its talent are hard to match anywhere (LA, San Fran and NYC - have looked). This is where you go to emerge as a totally transformed and reinvigorated being. I don't trust my hair to anyone else.

5
★★★★★

I travel all over the country and am constantly complimented on my hair, which is very much due to the talent of the owner, Charlie Adams, and the great hair products they offer (Kerastase). The salon and its talent are hard to match anywhere (LA, San Fran and NYC - have looked). This is where you go to emerge as a totally transformed and reinvigorated being. I don't trust my hair to anyone else.

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1 out of 1 people found this review helpful.

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I agree with the common thread throughout these reviews! Salon XL is fantastic! I've been to a million salons in my time, and know what sets this salon apart from the rest: Talent, Management and Leadership. Charlie has made going to the salon a unique and delightful experience. This salon is fun, energetic and innovative...nothing short of extraordinary!

2
★★★★★

I agree with the common thread throughout these reviews! Salon XL is fantastic! I've been to a million salons in my time, and know what sets this salon apart from the rest: Talent, Management and Leadership. Charlie has made going to the salon a unique and delightful experience. This salon is fun, energetic and innovative...nothing short of extraordinary!

Pros: Creative and knowledgable stylists

Cons: None

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Until I discovered Salon XL, I was a major salon-hopper. I couldn't fine a stylist that understood my needs or my hair. I have seen almost every girl at Salon XL and they are all equally talented and provide the same level of quality and service. The facility itself is pretty small and not what you'd expect for such high calibur of talent, but I tell you it's one of Ann Arbor's hidden gems! Seriously treat yourself to a day at Salon XL, it's worth every penny!!

2
★★★★★

Until I discovered Salon XL, I was a major salon-hopper. I couldn't fine a stylist that understood my needs or my hair. I have seen almost every girl at Salon XL and they are all equally talented and provide the same level of quality and service. The facility itself is pretty small and not what you'd expect for such high calibur of talent, but I tell you it's one of Ann Arbor's hidden gems! Seriously treat yourself to a day at Salon XL, it's worth every penny!!

Pros: Amazing talent, friendly staff, delicious coffee

Cons: Decor a little outdated

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I love Salon XL! I've been going there for about four years now and it's really a great place. There was a time where I wasn't able to make it there (because I wasn't in town a lot) and everywhere else I went made my hair look terrible compared to what they did! I love all the stylist there, and everyone of them is consistent. Right when I walk in I'm treated like I'm a million dollars (even though I am not!) The receptionist are always fabulous, and I really appreciate how comfortable everyone makes me feel. The place is consistently kept clean, and always looks great. That is one the first things I noticed about the salon, was how great it looked (the decor is wonderful!) They've really help me take care of my hair, and even though the products are sometimes pricey -- they are GREAT products and have done so much for my naturally dry hair. Every time I walk in there, I could not feel so fabulous but as soon as I walk out I feel like a whole new, wonderful person. I love it and would recommend it to EVERYONE. Even if you are coming in town for a UofM game -- GET AN APPOINTMENT! You won't regret it, and every stylist is VERY qualified. :) Oh! and another great feature is their curtsey call the day before you appointment! Helps me never miss!

2
★★★★★

I love Salon XL! I've been going there for about four years now and it's really a great place. There was a time where I wasn't able to make it there (because I wasn't in town a lot) and everywhere else I went made my hair look terrible compared to what they did! I love all the stylist there, and everyone of them is consistent. Right when I walk in I'm treated like I'm a million dollars (even though I am not!) The receptionist are always fabulous, and I really appreciate how comfortable everyone makes me feel. The place is consistently kept clean, and always looks great. That is one the first things I noticed about the salon, was how great it looked (the decor is wonderful!) They've really help me take care of my hair, and even though the products are sometimes pricey -- they are GREAT products and have done so much for my naturally dry hair. Every time I walk in there, I could not feel so fabulous but as soon as I walk out I feel like a whole new, wonderful person. I love it and would recommend it to EVERYONE. Even if you are coming in town for a UofM game -- GET AN APPOINTMENT! You won't regret it, and every stylist is VERY qualified. :) Oh! and another great feature is their curtsey call the day before you appointment! Helps me never miss!

Pros: stylist, atmosphere, cleanliness, conversation

Cons: Product prices

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While I agree with most of what other people have said. It can be stuffy, the owner is push and inappropiate with customers, there is one execption in this place. Brandy is amazing and worth every penny. She always leaves me feeling amazing and warm. Not only does she give an amazing hair cut, she is a great person and a joy to talk to every single day. Go to Brandy she is amazing, but stay away from everyone else there.

3
★★★☆☆

While I agree with most of what other people have said. It can be stuffy, the owner is push and inappropiate with customers, there is one execption in this place. Brandy is amazing and worth every penny. She always leaves me feeling amazing and warm. Not only does she give an amazing hair cut, she is a great person and a joy to talk to every single day. Go to Brandy she is amazing, but stay away from everyone else there.

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0 out of 1 people found this review helpful.

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I moved here from the East Coast in July and have been struggling to find a competent stylist and I found it here at Salon XL. They carry the best products...Kerastase...and are incredibly talented in all respects to hair dressing. The support staff was outstanding! No lack in customer service here. I would highly recommend this salon to anyone that wants a great style and values quality!

5
★★★★★

I moved here from the East Coast in July and have been struggling to find a competent stylist and I found it here at Salon XL. They carry the best products...Kerastase...and are incredibly talented in all respects to hair dressing. The support staff was outstanding! No lack in customer service here. I would highly recommend this salon to anyone that wants a great style and values quality!

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2 out of 2 people found this review helpful.

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Salon XL gives you the best service that anyone could ask for. This is a place where you can relax, and leave the rest to your stylist. You are able to trust any stylist in their, and know that she will enhance your beauty by 100. If you are looking for the BEST salon to go to....it would have to be SALON XL!!!!

5
★★★★★

Salon XL gives you the best service that anyone could ask for. This is a place where you can relax, and leave the rest to your stylist. You are able to trust any stylist in their, and know that she will enhance your beauty by 100. If you are looking for the BEST salon to go to....it would have to be SALON XL!!!!

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1 out of 1 people found this review helpful.

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I have read the other two reviews and find myself quite stumped. I have received the total opposite experience. I have received the most perfect highlights and cuts time and again. I was never pushed products, only educated on their benefit. My hair has not felt this healthy since I was what they love to refer to as a "virgin" to color and chemicals. I feel like I could walk in blindfolded and put 100% trust that at the end I would look more beautiful then ever!

PROS: On time and very courteous!
CONS:

5
★★★★★

I have read the other two reviews and find myself quite stumped. I have received the total opposite experience. I have received the most perfect highlights and cuts time and again. I was never pushed products, only educated on their benefit. My hair has not felt this healthy since I was what they love to refer to as a "virgin" to color and chemicals. I feel like I could walk in blindfolded and put 100% trust that at the end I would look more beautiful then ever!

PROS: On time and very courteous!
CONS:

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2 out of 2 people found this review helpful.

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Have you ever felt Zen about something? That is feeling you will get after you see yourself after your service at Salon XL. They even validate parking!! The stylists are amazing and the products are top of the line. I will never go to another salon while living in Michigan!

2
★★★★★

Have you ever felt Zen about something? That is feeling you will get after you see yourself after your service at Salon XL. They even validate parking!! The stylists are amazing and the products are top of the line. I will never go to another salon while living in Michigan!

Pros: Very knowledgeable about their product. They are full of ideas!

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I have lived everywhere from NY to LA, even TX where blondes are everywhere and I have never been as satisfied with my cut and color as I was with Lindsaya at Salon XL! She is so talented and helpful. She prescribed me with the perfect products to repair and maintain the health and color of my hair. However, there was no pressure to buy. She just educated me and did not PUSH the products on me. Its nice to feel like you can trust your beauty in someones hands.

2
★★★★★

I have lived everywhere from NY to LA, even TX where blondes are everywhere and I have never been as satisfied with my cut and color as I was with Lindsaya at Salon XL! She is so talented and helpful. She prescribed me with the perfect products to repair and maintain the health and color of my hair. However, there was no pressure to buy. She just educated me and did not PUSH the products on me. Its nice to feel like you can trust your beauty in someones hands.

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I went to the owner of Salon XL a couple of times within the past few years. The color placement of the highlights was quite well-done, but I did not feel that the shade was what I wanted. I felt that she made an effort to listen to what I wanted, but I also felt that she seemed a little opinionated about what color my highlights should be. The color seemed somewhat pricey for Ann Arbor but not completely out of line. Her cut, blow-out and finish work was top-rate, one of the best blow-outs I have ever had anywhere in the U.S.
That said, I left the salon because I did not like the vibe in the place. The staff seemed gossipy, and frankly, a little snippy. The person coloring my hair would interrupt conversation with me to jump into chatter (which often leaned towards the negative) taking place amongst the other stylists. It seemed rude. Another thing that annoyed me was that the owner really pushed product at me. They had a whole L'Oreal song & dance that they give you when you are a captive audience at the shampoo sink. (I went to a salon in Birmingham where I was given the same exact spiel--almost word-for-word--about the same product line.) I appreciate it when a stylist refrains from trying to squeeze extra money from me through such solicitation.

2
★★☆☆☆

I went to the owner of Salon XL a couple of times within the past few years. The color placement of the highlights was quite well-done, but I did not feel that the shade was what I wanted. I felt that she made an effort to listen to what I wanted, but I also felt that she seemed a little opinionated about what color my highlights should be. The color seemed somewhat pricey for Ann Arbor but not completely out of line. Her cut, blow-out and finish work was top-rate, one of the best blow-outs I have ever had anywhere in the U.S.
That said, I left the salon because I did not like the vibe in the place. The staff seemed gossipy, and frankly, a little snippy. The person coloring my hair would interrupt conversation with me to jump into chatter (which often leaned towards the negative) taking place amongst the other stylists. It seemed rude. Another thing that annoyed me was that the owner really pushed product at me. They had a whole L'Oreal song & dance that they give you when you are a captive audience at the shampoo sink. (I went to a salon in Birmingham where I was given the same exact spiel--almost word-for-word--about the same product line.) I appreciate it when a stylist refrains from trying to squeeze extra money from me through such solicitation.

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1 out of 5 people found this review helpful.

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This is a really great salon. Brandy gave me highlights and a trim. The highlights turned out very gorgeous and she gave me a nice trim to fix up a haircut the grew out weird from another salon. I've been to salons all over the US and this place is top notch. Brandy is super friendly and talented! Oh the service is pretty quick too! I wasnt in there for hours like I am at other salons. Top notch service at a great price.

2
★★★★★

This is a really great salon. Brandy gave me highlights and a trim. The highlights turned out very gorgeous and she gave me a nice trim to fix up a haircut the grew out weird from another salon. I've been to salons all over the US and this place is top notch. Brandy is super friendly and talented! Oh the service is pretty quick too! I wasnt in there for hours like I am at other salons. Top notch service at a great price.

Pros: Very friendly, Great Price, On time

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