Antonio's Cucina Italiana

★★★★☆
  • 37646 Twelve Mile Rd

    Farmington Hills, MI 48331

    Map & Directions
  • 248-994-4000

About Antonio's Cucina Italiana

Hours
Mon - Thu, 10:30am - 10pm; Fri, 10:30am - 11pm; Sat, 1pm - 10pm; Sun, 1pm - 9pm

Food

Food
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The food is very good, but the service is terrible. It took about 10 minutes before someone came to our table. When they brought the food to the table, the didn't offer any shredded parmesan cheese for the pasta (as almost every good Italian restaurant usually does). Both of our water glasses were empty and never refilled. I had to stop another waiter and ask him to find our waiter to refill the water. Another 5 minutes had past and I needed something to drink as I will still eating, so I just walked over to another table that had a left over pitcher of water from the previous party of 5 that had just left. The waitress didn't come back to our table once to see if the food was okay and to ask if we needed anything. When she finally brought the bill, she asked if we were done and began to take the remaining food off the table without asking us if we wanted a box. When we requested boxes, she brought them and surprisingly boxed the food for us (I was surprised given the lousy service up to that point). I was going to tip her nothing but ended up giving 10% since she did take our order, bring the food, and box the leftovers.

The food was actually very good, but the experience was ruined by the terrible service. I would not return to this restaurant solely due to service. I called the manager later that day to complain, and he sincerely apologized and said they never get complaints about the food or the service, but he didn't offer to do anything beyond that.

I would recommend take out if you go here. Enjoy the excellent food and save yourself the tip money.

1
★★☆☆☆

The food is very good, but the service is terrible. It took about 10 minutes before someone came to our table. When they brought the food to the table, the didn't offer any shredded parmesan cheese for the pasta (as almost every good Italian restaurant usually does). Both of our water glasses were empty and never refilled. I had to stop another waiter and ask him to find our waiter to refill the water. Another 5 minutes had past and I needed something to drink as I will still eating, so I just walked over to another table that had a left over pitcher of water from the previous party of 5 that had just left. The waitress didn't come back to our table once to see if the food was okay and to ask if we needed anything. When she finally brought the bill, she asked if we were done and began to take the remaining food off the table without asking us if we wanted a box. When we requested boxes, she brought them and surprisingly boxed the food for us (I was surprised given the lousy service up to that point). I was going to tip her nothing but ended up giving 10% since she did take our order, bring the food, and box the leftovers.

The food was actually very good, but the experience was ruined by the terrible service. I would not return to this restaurant solely due to service. I called the manager later that day to complain, and he sincerely apologized and said they never get complaints about the food or the service, but he didn't offer to do anything beyond that.

I would recommend take out if you go here. Enjoy the excellent food and save yourself the tip money.

Pros: Food

Cons: Service

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This restaurant is terrific not only in terms of food and wait staff but also in pricing. All of the previous poster's compliments are true. I had my sister and parents over to help out when I moved into my new house. After the work was complete, I took them to this restaurant as a treat. They loved it; my mom called it a "gem."

Its location (in a strip-mall behind Subway, and west of a Kroger's) doesn't jump out at you, I only found out about the place after going with coworkers, but it's definitely on my restaurant list now.

The only drawback, because I'm really searching for one here, is a sign at the store front which in some words discriminates against "bum-wear" outfits. So, on this last occasion, I felt a bit unsure and somewhat guilty about going in with my jeans and t-shirt. However, the staff said nothing about my clothing (or my family's clothing) themselves and were as kind as ever. In any case, it's a very small price to pay. To be safe, you might want to dress up just a little - it's worth it.

5
★★★★★

This restaurant is terrific not only in terms of food and wait staff but also in pricing. All of the previous poster's compliments are true. I had my sister and parents over to help out when I moved into my new house. After the work was complete, I took them to this restaurant as a treat. They loved it; my mom called it a "gem."

Its location (in a strip-mall behind Subway, and west of a Kroger's) doesn't jump out at you, I only found out about the place after going with coworkers, but it's definitely on my restaurant list now.

The only drawback, because I'm really searching for one here, is a sign at the store front which in some words discriminates against "bum-wear" outfits. So, on this last occasion, I felt a bit unsure and somewhat guilty about going in with my jeans and t-shirt. However, the staff said nothing about my clothing (or my family's clothing) themselves and were as kind as ever. In any case, it's a very small price to pay. To be safe, you might want to dress up just a little - it's worth it.

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I have been in the service industry for years as a bartender and a server. I had some of the worst service ever at this restuarant, along with some of the worst food. I sat at the bar and the bartender was rude and ignorant. I ordered the chicken parmesan, which was so rubbery I couldn't eat more than two bites. Even if the chicken hadn't been microwaved, it tasted like cardboard. I didn't want to take anything home with me and the bartender didn't even notice that I was dissatisfied with what they called a meal. I've never been so disappointed in a restaurant, especially an Italian one. Definately don't waste any time or money at this establishment.

0
★☆☆☆☆

I have been in the service industry for years as a bartender and a server. I had some of the worst service ever at this restuarant, along with some of the worst food. I sat at the bar and the bartender was rude and ignorant. I ordered the chicken parmesan, which was so rubbery I couldn't eat more than two bites. Even if the chicken hadn't been microwaved, it tasted like cardboard. I didn't want to take anything home with me and the bartender didn't even notice that I was dissatisfied with what they called a meal. I've never been so disappointed in a restaurant, especially an Italian one. Definately don't waste any time or money at this establishment.

Pros: None

Cons: Horrible food and service

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Antonio's is a restaurant that you can always count on being wonderful! Every time I've eaten here the food & service have been great! Everything they prepare is so good! My fave is the "Chicken Antonio". I always seem to take more than half of it home because I eat so much bread before dinner! Lots of great wines too. They're very accommodating for larger parties too! Always a great dining experience!

5
★★★★★

Antonio's is a restaurant that you can always count on being wonderful! Every time I've eaten here the food & service have been great! Everything they prepare is so good! My fave is the "Chicken Antonio". I always seem to take more than half of it home because I eat so much bread before dinner! Lots of great wines too. They're very accommodating for larger parties too! Always a great dining experience!

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We traveled down from the shores of Lake Superior in the Upper Peninsula of Michigan, to share in our daughter's college graduation. With a group of 6 in tow, we came to this "family operated" resturant. Apparently so did many other families have the same idea. We were treated with great kindness, and they made sure we were able to enjoy this wonderful, authentic Italian cuisine, with a very short wait. Most places would have turned us away, but they got creative, and recognized this was a special day in all of our lives. The food is EXCELLENT and the price is very reasonable. With a warm friendly atmosphere and good waiters & staff, besides the EXCELLENT chefs, we try to make this a must stop when visiting down state.

2
★★★★★

We traveled down from the shores of Lake Superior in the Upper Peninsula of Michigan, to share in our daughter's college graduation. With a group of 6 in tow, we came to this "family operated" resturant. Apparently so did many other families have the same idea. We were treated with great kindness, and they made sure we were able to enjoy this wonderful, authentic Italian cuisine, with a very short wait. Most places would have turned us away, but they got creative, and recognized this was a special day in all of our lives. The food is EXCELLENT and the price is very reasonable. With a warm friendly atmosphere and good waiters & staff, besides the EXCELLENT chefs, we try to make this a must stop when visiting down state.

 

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