Lorraine Taxi

★★★★★

About Lorraine Taxi

Hours
Daily, 24 hours

Transportation & Storage

Transportation & Storage
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This company is the worst ever!! If u have to be somewhere in a hurry call another company!! They lie & are 100% UNRELIABLE!!! Had it not been for a private party helping me I would have definitely missed my flight!! Lorraine Taxi needs an

3
★★★★★

This company is the worst ever!! If u have to be somewhere in a hurry call another company!! They lie & are 100% UNRELIABLE!!! Had it not been for a private party helping me I would have definitely missed my flight!! Lorraine Taxi needs an

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My sister works for a cab company and she told me that after 30 minutes they cancel the request if the customer doesn't call back. Just to make sure that the drivers know you are still waiting. Call back at 20 minutes to remind them, but

3
★★★★★

My sister works for a cab company and she told me that after 30 minutes they cancel the request if the customer doesn't call back. Just to make sure that the drivers know you are still waiting. Call back at 20 minutes to remind them, but

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What I don't understand when people write there review they never start with the truth.YOU WILL WAIT EVERY WHERE YOU GO> IT NEXT WERE EVER YOU GO.When you stand in line to get free things you wait, you got to the airport to board the

3
★★★★★

What I don't understand when people write there review they never start with the truth.YOU WILL WAIT EVERY WHERE YOU GO> IT NEXT WERE EVER YOU GO.When you stand in line to get free things you wait, you got to the airport to board the

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My driver was so amazing. Making conversation, a warm car and everything else you need with a taxi driver. Very kind.

3
★★★★★

My driver was so amazing. Making conversation, a warm car and everything else you need with a taxi driver. Very kind.

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Ride from The Henry Ford to downtown Detroit took 50% longer with a 50% greater fare than on way down. Also had to ask driver to turn on meter. Following the map, clearly took the long, long way. Shady service

3
★★★★★

Ride from The Henry Ford to downtown Detroit took 50% longer with a 50% greater fare than on way down. Also had to ask driver to turn on meter. Following the map, clearly took the long, long way. Shady service

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Bad Bad Bad Bad
Don't ever use this Cab company
the lady on the phone was really rude ..
the taxi was late 50 mints i missed my train
the taxi driver sounds really drunk and wasted .. he was rude he kept looking at me made me feel

3
★★★★★

Bad Bad Bad Bad
Don't ever use this Cab company
the lady on the phone was really rude ..
the taxi was late 50 mints i missed my train
the taxi driver sounds really drunk and wasted .. he was rude he kept looking at me made me feel

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I called Lorraine Cab company at noon, the neighborhood I live in is not the easiest to find so I made sure I told them they city in which I live. Needless to say after 30 minutes no one showed. So I called again and repeated the

3
★★★★★

I called Lorraine Cab company at noon, the neighborhood I live in is not the easiest to find so I made sure I told them they city in which I live. Needless to say after 30 minutes no one showed. So I called again and repeated the

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I HAD CALLED LORRAINE CAB, CAUSE I HAD A FLAT TIRE AND NEEDED TO GET TO MY DESTINATION. THEY WERE VERY NICE TO ME AS A CUSTOMER ON THE PHONE. THE CAB HAD ARRIVED TO MY HOUSE WITHIN 20 MINUTES. THE DRIVER WAS VERY NICE AND POLITE TO ME. I

3
★★★★★

I HAD CALLED LORRAINE CAB, CAUSE I HAD A FLAT TIRE AND NEEDED TO GET TO MY DESTINATION. THEY WERE VERY NICE TO ME AS A CUSTOMER ON THE PHONE. THE CAB HAD ARRIVED TO MY HOUSE WITHIN 20 MINUTES. THE DRIVER WAS VERY NICE AND POLITE TO ME. I

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i had left my wallet in the cab, the phone operator stacey went to as far extent of calling my auto insurance company to track me down to get me my phone back. i was flabergasted on how she went so far to get me my property back.
as far as the cab service i will take them again when in town

2
★★★★★

i had left my wallet in the cab, the phone operator stacey went to as far extent of calling my auto insurance company to track me down to get me my phone back. i was flabergasted on how she went so far to get me my property back.
as far as the cab service i will take them again when in town

Pros: great company

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Missed my flight due to the cab being late by ~40 minutes. I made a call for a cab approximately 45 minutes before the pick up time and got a confirmation. At requested pick up time, cab never showed up. 10 minutes later, I called dispatch and was told that cab is on its way and will be at my home "less than 5 minutes". 10 minutes later, I called again - once again told "less than 5 minutes", in an increasingly irritated and rude manner. Cab finally showed up ~40 minutes late. The driver told me that he only got the call approximately 10 minutes before he arrived; i.e., he got the call 30 minutes AFTER the initial and confirmed pick-up time. End result - missed flight. I will be staying away from Lorraine from now on.

0
★☆☆☆☆

Missed my flight due to the cab being late by ~40 minutes. I made a call for a cab approximately 45 minutes before the pick up time and got a confirmation. At requested pick up time, cab never showed up. 10 minutes later, I called dispatch and was told that cab is on its way and will be at my home "less than 5 minutes". 10 minutes later, I called again - once again told "less than 5 minutes", in an increasingly irritated and rude manner. Cab finally showed up ~40 minutes late. The driver told me that he only got the call approximately 10 minutes before he arrived; i.e., he got the call 30 minutes AFTER the initial and confirmed pick-up time. End result - missed flight. I will be staying away from Lorraine from now on.

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Dispatcher was very rude. I told him I needed a cab at a location between 12:15 and 12:20...instead of just putting the time he yelled "WELL WHICH ONE IS IT!!!"...I have never ordered a taxi so I didn't know that a five minute difference would make somebody so mad as to yell at a customer... then just like the other complaints said...HE HUNG UP ON ME!!!

I will give him credit for telling me that he will send one out although I didn't call an hour in advance, but how is everybody in the world supposed to know they need a taxi an hour in advance when they didn't even expect to have to call one until 15 minutes prior to the time they got off of work?

1
★★☆☆☆

Dispatcher was very rude. I told him I needed a cab at a location between 12:15 and 12:20...instead of just putting the time he yelled "WELL WHICH ONE IS IT!!!"...I have never ordered a taxi so I didn't know that a five minute difference would make somebody so mad as to yell at a customer... then just like the other complaints said...HE HUNG UP ON ME!!!

I will give him credit for telling me that he will send one out although I didn't call an hour in advance, but how is everybody in the world supposed to know they need a taxi an hour in advance when they didn't even expect to have to call one until 15 minutes prior to the time they got off of work?

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I called Lorraine Cab Co one day, I spoke to a dispatcher by the name of Staci, she was incredibly friendly and a tremendous help. She completely went out of her way to get me a cab for my daughter as quickly as possible. See, I am in Colorado and at that moment my daughter was stuck at the hospital with no money, no purse, nothing. It is not customary for a cab service to provide a service with their payment sitting in Colorado. Stacy pulled out all the stops to arrange for my daughter to safely be picked up. In appreciation, I write this review to accredit Lorraine Cab Co's customer service and to annouce the outstanding care and consideration that Stacy showed during a time of need. Thank You Stacy.

2
★★★★★

I called Lorraine Cab Co one day, I spoke to a dispatcher by the name of Staci, she was incredibly friendly and a tremendous help. She completely went out of her way to get me a cab for my daughter as quickly as possible. See, I am in Colorado and at that moment my daughter was stuck at the hospital with no money, no purse, nothing. It is not customary for a cab service to provide a service with their payment sitting in Colorado. Stacy pulled out all the stops to arrange for my daughter to safely be picked up. In appreciation, I write this review to accredit Lorraine Cab Co's customer service and to annouce the outstanding care and consideration that Stacy showed during a time of need. Thank You Stacy.

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The taxi driver was very nice and on time. We got to our destination in a timely manner. The only problem I had was when I called to get the taxi and gave my address to be picked up from the operator told me that my address did not exist and that it was not possible. He the proceded to not confirm my pick up and hang up on me! I called him back and told him he was extremely rude and could take my business elsewhere. He then told me it was confirmed and told me he said this the last time we talked, but all I remember is getting hung up on. So if you don't mind being called crazy and a liar the ride was nice.

1
★★★☆☆

The taxi driver was very nice and on time. We got to our destination in a timely manner. The only problem I had was when I called to get the taxi and gave my address to be picked up from the operator told me that my address did not exist and that it was not possible. He the proceded to not confirm my pick up and hang up on me! I called him back and told him he was extremely rude and could take my business elsewhere. He then told me it was confirmed and told me he said this the last time we talked, but all I remember is getting hung up on. So if you don't mind being called crazy and a liar the ride was nice.

Pros: Our Driver

Cons: The operator who took my call was rude.

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Definitely do not use if you have an airline trip to make. You can forget it. Follow up calls yield no information either.

0
★☆☆☆☆

Definitely do not use if you have an airline trip to make. You can forget it. Follow up calls yield no information either.

Pros: None, None, None

Cons: Pathetic, Terrible, Not recommended

 

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