Arizona Saddlery Of Rochester

★★☆☆☆
  • 315 S Main St

    Rochester, MI 48307

    Cross street: Located in Downtown Rochester

    Map & Directions
  • 248-651-1031

About Arizona Saddlery Of Rochester

Hours
Mon - Wed: 10:00 am - 6:00 pm Thu - Fri: 10:00 am - 9:00 pm Sat: 10:00 am - 6:00 pm Sun: 12:00 pm - 5:00 pm
2.0 3
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My first contact with this store was exceptional. The saleswoman was helpful and friendly. The store didn't have any boots in my size, and the sales lady told me she could get whatever size, style, color, etc I wanted to try on. Unfortunately, when I went back to the store to try on the boots, the owner was working. She is NOT customer friendly, and, when I told her the boots were not what I wanted, she charged me a $15 "restocking" fee.

1
★☆☆☆☆

My first contact with this store was exceptional. The saleswoman was helpful and friendly. The store didn't have any boots in my size, and the sales lady told me she could get whatever size, style, color, etc I wanted to try on. Unfortunately, when I went back to the store to try on the boots, the owner was working. She is NOT customer friendly, and, when I told her the boots were not what I wanted, she charged me a $15 "restocking" fee.

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I would never shop at this store again or let anyone else at my stable shop here. Their business ethics are very questionable. After I spent almost $3,000.00 at this store I tried to exchange a horse blanket that I had only layed on my horses back to check the size and they said no. I was told that it was a final sale and could not be returned or even exchanged!! The woman was very rude to me and even threatened to call the police because I raised my voice to speak over her to try and explain. They never told me the blanket was final sale. Do not shop here!!!

1
★☆☆☆☆

I would never shop at this store again or let anyone else at my stable shop here. Their business ethics are very questionable. After I spent almost $3,000.00 at this store I tried to exchange a horse blanket that I had only layed on my horses back to check the size and they said no. I was told that it was a final sale and could not be returned or even exchanged!! The woman was very rude to me and even threatened to call the police because I raised my voice to speak over her to try and explain. They never told me the blanket was final sale. Do not shop here!!!

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Arizona Saddlery, located in beautiful downtown Rochester, has just about everything for Western or English riders. Their friendly staff is always really helpful. The only downside is sometimes it is hard to find a nearby parking spot, easier to get in/out in non-peak shopping hours.

4
★★★★☆

Arizona Saddlery, located in beautiful downtown Rochester, has just about everything for Western or English riders. Their friendly staff is always really helpful. The only downside is sometimes it is hard to find a nearby parking spot, easier to get in/out in non-peak shopping hours.

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