Aachen Auto

★☆☆☆☆
  • 2280 E Michigan Ave

    Ypsilanti, MI 48198

    Map & Directions
  • 734-484-0508

Automotive

Automotive
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1.0 3
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Really bad. Paid $40.00 for a rear spindle, got a front hub instead. The fix was quite easy: they came back half hour later with the right part but bolts were cut off with a torch. No other parts available, so they promise to find one. Two weeks later still no part so they offer to match my money toward other parts. Asked for a rim, price $120.00 (new $111.95 at wheelrims.net). So after three trips to Aachen, $40.00 and couple hours on the phone, I decided it is time to cut my loses and post this in the hope some will avoid getting in such a mess. By the way, check Aachen's BBB rating!

1
★☆☆☆☆

Really bad. Paid $40.00 for a rear spindle, got a front hub instead. The fix was quite easy: they came back half hour later with the right part but bolts were cut off with a torch. No other parts available, so they promise to find one. Two weeks later still no part so they offer to match my money toward other parts. Asked for a rim, price $120.00 (new $111.95 at wheelrims.net). So after three trips to Aachen, $40.00 and couple hours on the phone, I decided it is time to cut my loses and post this in the hope some will avoid getting in such a mess. By the way, check Aachen's BBB rating!

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THE WORST!! PLEASE RUN FOR YOUR LIVES!! I AM NOT LYING TO YOU!!! YOU HAVE BEEN WARNED!!

These people took my car from me. told me it would take them two weeks to fix and it ended up being a month and a half. I ended up with a rental bill after insurance wouldnt pay anymore 212 dollars.. Please run.

1
★☆☆☆☆

THE WORST!! PLEASE RUN FOR YOUR LIVES!! I AM NOT LYING TO YOU!!! YOU HAVE BEEN WARNED!!

These people took my car from me. told me it would take them two weeks to fix and it ended up being a month and a half. I ended up with a rental bill after insurance wouldnt pay anymore 212 dollars.. Please run.

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I would advise anyone to avoid Aachen Auto. We took our daughter's car there to have her windshield wiper motor replaced. My husband spoke with someone there, set up the appointment and we provided our own part. After our daughter left and realized her windshield wipers still didn't work, we took it back only to learn that they had replaced a perfectly good blower motor instead. Although one of the repairmen admitted that they had made a mistake, the manager refused to give us a refund and the owner never replied to e-mails or letters. The whole venture cost us over $150 extra and wasted two valuable days.

Cheryl Grace, Ann Arbor

1
★☆☆☆☆

I would advise anyone to avoid Aachen Auto. We took our daughter's car there to have her windshield wiper motor replaced. My husband spoke with someone there, set up the appointment and we provided our own part. After our daughter left and realized her windshield wipers still didn't work, we took it back only to learn that they had replaced a perfectly good blower motor instead. Although one of the repairmen admitted that they had made a mistake, the manager refused to give us a refund and the owner never replied to e-mails or letters. The whole venture cost us over $150 extra and wasted two valuable days.

Cheryl Grace, Ann Arbor

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