Victory Lane Quick Oil Change

★★★☆☆
  • 703 S Lafayette St

    South Lyon, MI 48178

    Map & Directions
  • 248-486-4451

About Victory Lane Quick Oil Change

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Automotive

Automotive
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I disagree with what I've just read. The 'check list' is extremely helpful! During the oil change, you are told of any pending problems with your vehicle. You can then proceed appropriatley; either have the problem fixed right then or take your car to another shop to be fixed!

4
★★★★☆

I disagree with what I've just read. The 'check list' is extremely helpful! During the oil change, you are told of any pending problems with your vehicle. You can then proceed appropriatley; either have the problem fixed right then or take your car to another shop to be fixed!

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I do enjoy the coupons I am able to use for up to $10 off which lowers my price signigficantly.
I have been going to Victory Lane for a few years and it always annoys me when they try to explain that I need this and that when all I want is a full service oil change. I have no idea what any of that means. I know I have an old car. Tell me what it is that should be done but don't go on for 10 minutes about a flush I am not going to get right now.
The last two times I visited, they did not grease my doors or check my lights. They should have taken the time to do that instead of trying to talk me into other services. He did tell me he was "just following the checklist" when he was washing my windshield.
I have a hard time changing but I think I will try the other local oil change venue in three months.

2
★★☆☆☆

I do enjoy the coupons I am able to use for up to $10 off which lowers my price signigficantly.
I have been going to Victory Lane for a few years and it always annoys me when they try to explain that I need this and that when all I want is a full service oil change. I have no idea what any of that means. I know I have an old car. Tell me what it is that should be done but don't go on for 10 minutes about a flush I am not going to get right now.
The last two times I visited, they did not grease my doors or check my lights. They should have taken the time to do that instead of trying to talk me into other services. He did tell me he was "just following the checklist" when he was washing my windshield.
I have a hard time changing but I think I will try the other local oil change venue in three months.

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Small town, Supporting local business's is a practice of our family. We did not think that we would find that Victory had repeatedly took advantage of our 2 sons with their new cars for over 2 years.I noticed a large oil change bill and asked to see the receipt, at 6000 miles they did a radiator flush!!. I pulled out their records to find out that they had been taking advantage of both of them repeatedly. Telling them they needed various services. Wanting to maintain their new cars right, they listened. When I called to ask WHY, the owner would not call back. An employee quietly said "this is a normal practice here to run the bill up" At local school events we found out we were late on the learning curve every one else already knew it...

1
★☆☆☆☆

Small town, Supporting local business's is a practice of our family. We did not think that we would find that Victory had repeatedly took advantage of our 2 sons with their new cars for over 2 years.I noticed a large oil change bill and asked to see the receipt, at 6000 miles they did a radiator flush!!. I pulled out their records to find out that they had been taking advantage of both of them repeatedly. Telling them they needed various services. Wanting to maintain their new cars right, they listened. When I called to ask WHY, the owner would not call back. An employee quietly said "this is a normal practice here to run the bill up" At local school events we found out we were late on the learning curve every one else already knew it...

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I have been to both South Lyon Oil Change facilities, Valvoline and Victory Lane. I perfer Victory Lane. They are a very nice bunch of guys! What a difference between the two. They made me feel welcome and explained many things to me about my vehicle and why things are needed. The new owner told me that, he wants Victory Lane Quick Oil Change to be known for educating customers and not just getting that quick buck! For not knowing about cars much, they took there time with me w/o pressuring me! There help save me alot of money as compared to going to the dealership.

5
★★★★★

I have been to both South Lyon Oil Change facilities, Valvoline and Victory Lane. I perfer Victory Lane. They are a very nice bunch of guys! What a difference between the two. They made me feel welcome and explained many things to me about my vehicle and why things are needed. The new owner told me that, he wants Victory Lane Quick Oil Change to be known for educating customers and not just getting that quick buck! For not knowing about cars much, they took there time with me w/o pressuring me! There help save me alot of money as compared to going to the dealership.

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I went to Victory Lane Quick Oil Change in South Lyon and was very happy I went. These guys are wonderful! Very knowledgeable and friendly, too! They base their recommendations on manufactures specifications and mile intervals only! They explain what each of their services will do for your car and how it will help it perform better than ever. No pressure selling when I went, only friendly, knowledgeable salesman!

4
★★★★☆

I went to Victory Lane Quick Oil Change in South Lyon and was very happy I went. These guys are wonderful! Very knowledgeable and friendly, too! They base their recommendations on manufactures specifications and mile intervals only! They explain what each of their services will do for your car and how it will help it perform better than ever. No pressure selling when I went, only friendly, knowledgeable salesman!

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1 out of 1 people found this review helpful.

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i have always been happy with the service i recieve from the employees of victory lane. they do a very good job and are very quick on getting you in and out. the only thing i dislike is the cost of the oil change and being presured to buy extra products.

3
★★★☆☆

i have always been happy with the service i recieve from the employees of victory lane. they do a very good job and are very quick on getting you in and out. the only thing i dislike is the cost of the oil change and being presured to buy extra products.

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1 out of 1 people found this review helpful.

 

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