River Urgent Care & Med Clinic

★★★☆☆
  • 3645 West Rd

    Trenton, MI 48183

    Map & Directions
  • 734-671-4900

About River Urgent Care & Med Clinic

Hours
Mon-Fri, 8:30am-9:30pm; Sat-Sun, 10am-7:30pm

Health & Medical

Health & Medical
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My family has visited this clinic many times when our family Dr. was not available. From the front desk, to the nurses, to the Drs, we have always received excellent treatment. The Drs. and nurses always take plenty of time to make sure we understand our illness/treatment, and they truly make us feel they care.

5
★★★★★

My family has visited this clinic many times when our family Dr. was not available. From the front desk, to the nurses, to the Drs, we have always received excellent treatment. The Drs. and nurses always take plenty of time to make sure we understand our illness/treatment, and they truly make us feel they care.

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The girl at the front desk was very rude. I was clearly very ill and she just ask fro my ID & insurance card. I explain to her that my husband has the new card & he is out of town. She says that they can't treat me without it. I try to explain to her I have all the information & that my husband could fax a copy of the card. She seems to be annoyed by this? She then explains that my insurance in inactive. I tell her the must be a mistake, as I was just at the Dr last week. I didn't have the strength to argue with her. I had a temp af 103. I thought they were suppose to help you at urgent care. warn everyone you know..DO NOT GO THERE

1
★☆☆☆☆

The girl at the front desk was very rude. I was clearly very ill and she just ask fro my ID & insurance card. I explain to her that my husband has the new card & he is out of town. She says that they can't treat me without it. I try to explain to her I have all the information & that my husband could fax a copy of the card. She seems to be annoyed by this? She then explains that my insurance in inactive. I tell her the must be a mistake, as I was just at the Dr last week. I didn't have the strength to argue with her. I had a temp af 103. I thought they were suppose to help you at urgent care. warn everyone you know..DO NOT GO THERE

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I am in the Marine Corps reserve, and I hurt myself about a month ago. After a month of pain I hurt my foot further today while on duty. I decided the pain was unbearable and I couldn't live with it anymore. Unfortunately I didn't get to the urgent care until about 6:30 pm. Apparently when it is close to closing time the doctor can't be bothered to actually listen to a patient. Fortunately (at least I think fortunately, the doctor spent about 30 seconds looking at the x-ray) my foot was not fractured.

So after a month of taking about 1600 mg of motrin every day, I was told to take some motrin and it would be fine in 3 or 4 days. The doctor couldnt be bothered to look at the chart the nurse prepared to see that I have been taking motrin. I honestly think he assumed I was exaggerating the pain from the swelling and bruising in search of drugs.

I definitely will not be back. When I attend an urgent care, I expect the doctor to at least take the time to properly evaluate a patient. There are many other things that could be wrong besides a fracture.

1
★☆☆☆☆

I am in the Marine Corps reserve, and I hurt myself about a month ago. After a month of pain I hurt my foot further today while on duty. I decided the pain was unbearable and I couldn't live with it anymore. Unfortunately I didn't get to the urgent care until about 6:30 pm. Apparently when it is close to closing time the doctor can't be bothered to actually listen to a patient. Fortunately (at least I think fortunately, the doctor spent about 30 seconds looking at the x-ray) my foot was not fractured.

So after a month of taking about 1600 mg of motrin every day, I was told to take some motrin and it would be fine in 3 or 4 days. The doctor couldnt be bothered to look at the chart the nurse prepared to see that I have been taking motrin. I honestly think he assumed I was exaggerating the pain from the swelling and bruising in search of drugs.

I definitely will not be back. When I attend an urgent care, I expect the doctor to at least take the time to properly evaluate a patient. There are many other things that could be wrong besides a fracture.

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I cannot say enough good things about our experience yesterday at River Urgent Care. Our wait was long but given the # of people sick w/ the flu, cold, and strep, it was expected. The time the doctor spent with me explaining what could be wrong with my son & the tests that he'd run to find out was exceptional. He was thorough with his explanation, making sure I understood everything. He did not just assume my son had the same illness that everyone else had, shove antibiotics at us, and rush out of the room like so many other doctors tend to do. We didn't just want meds but answers & that is exactly what we got. Even a personal phone call from the doctor after our pharmacy messed up our prescription. We will go back.

5
★★★★★

I cannot say enough good things about our experience yesterday at River Urgent Care. Our wait was long but given the # of people sick w/ the flu, cold, and strep, it was expected. The time the doctor spent with me explaining what could be wrong with my son & the tests that he'd run to find out was exceptional. He was thorough with his explanation, making sure I understood everything. He did not just assume my son had the same illness that everyone else had, shove antibiotics at us, and rush out of the room like so many other doctors tend to do. We didn't just want meds but answers & that is exactly what we got. Even a personal phone call from the doctor after our pharmacy messed up our prescription. We will go back.

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0 out of 1 people found this review helpful.

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When i signed in no one was there at the window.I waited twenty five minutes when a lady who arrived much later than I was taken back .all the while my child started to spike a fever that was 102 by time it was taken .The nurse waited to go back and check our order before she even did check his temp.Then seemed astonished when I asked if they wanted to care for my child .He was rather sick I felt they did not at all care.I want someone to care about my child's health.They turned it in to well then just leave versus yes we see he is sick we will get him feeling better that a mother wants to hear .I never raised my voice or said a fowl word but they acted like I was out of line to that degree instead of taking ownership of there shortcomings that had an adverse effect on my child.

1
★☆☆☆☆

When i signed in no one was there at the window.I waited twenty five minutes when a lady who arrived much later than I was taken back .all the while my child started to spike a fever that was 102 by time it was taken .The nurse waited to go back and check our order before she even did check his temp.Then seemed astonished when I asked if they wanted to care for my child .He was rather sick I felt they did not at all care.I want someone to care about my child's health.They turned it in to well then just leave versus yes we see he is sick we will get him feeling better that a mother wants to hear .I never raised my voice or said a fowl word but they acted like I was out of line to that degree instead of taking ownership of there shortcomings that had an adverse effect on my child.

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1 out of 1 people found this review helpful.

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I went to the river last week with a burned arm. The nurse was a guy (not sure of his name) and he was incredibly knowledgeable about burns! I was surprised that a small clinic knew so much about my burns. The nurse was nice and gave me lots of helpful information about cleaning my burn and what to watch for with it. I tried to go back and thank him but haven't seen him since. But is a great guy to help you

4
★★★★☆

I went to the river last week with a burned arm. The nurse was a guy (not sure of his name) and he was incredibly knowledgeable about burns! I was surprised that a small clinic knew so much about my burns. The nurse was nice and gave me lots of helpful information about cleaning my burn and what to watch for with it. I tried to go back and thank him but haven't seen him since. But is a great guy to help you

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.

I went to River Care because my doctors office was closed for the weekend. The doctor saw me right away. The staff was very professional and friendly and made me feel very comfortable. It was very clean and did not have that cold, awkward doctors office feel like many urgent care facilities do. It felt more like a doctors office and not at all like a random place you go in a pinch. I highly recommend this facility. The only downside I faced was that my insurance did not cover it & I had to pay $85. I would have paid that to see my doctor anyways so I was ok with that. This office is definitely worth it. If you are in the area & need urgent care, this is the place to go!

5
★★★★★

I went to River Care because my doctors office was closed for the weekend. The doctor saw me right away. The staff was very professional and friendly and made me feel very comfortable. It was very clean and did not have that cold, awkward doctors office feel like many urgent care facilities do. It felt more like a doctors office and not at all like a random place you go in a pinch. I highly recommend this facility. The only downside I faced was that my insurance did not cover it & I had to pay $85. I would have paid that to see my doctor anyways so I was ok with that. This office is definitely worth it. If you are in the area & need urgent care, this is the place to go!

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0 out of 1 people found this review helpful.

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I had to go to The River Urgent Care Clinic when I fell and broke my ankle. They were the closest facility to where I was, so it was because of location that I chose them. They were really great with me. The made sure that they got me as comfortable as possible, and casted my ankle and sent me on my way in no time. They did a great job on my ankle, and although they are not near where I live, I would definetely go back to them if I ever had an emergency in their area.

4
★★★★☆

I had to go to The River Urgent Care Clinic when I fell and broke my ankle. They were the closest facility to where I was, so it was because of location that I chose them. They were really great with me. The made sure that they got me as comfortable as possible, and casted my ankle and sent me on my way in no time. They did a great job on my ankle, and although they are not near where I live, I would definetely go back to them if I ever had an emergency in their area.

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0 out of 1 people found this review helpful.

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I have used The River on several occassions when our doctors office was closed but my children needed to be looked at. They were very quick and efficient. When they are sick they don't mind going here because they know that we won't have to wait long to find out what is wrong with them.

5
★★★★★

I have used The River on several occassions when our doctors office was closed but my children needed to be looked at. They were very quick and efficient. When they are sick they don't mind going here because they know that we won't have to wait long to find out what is wrong with them.

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0 out of 1 people found this review helpful.

 

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