Genji Japanese Steak House Inc

★★★☆☆
  • 3870 Bay Rd

    Saginaw, MI 48603

    Map & Directions
  • 989-497-9900

About Genji Japanese Steak House Inc

Hours
Sun 12pm-9pm, Mon-Fri 11am-2pm, Sat 3pm-9pm

Food

Food
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3.0 4
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.

me and my buddy were like ya man im craving some awesome chinese food.later to find out it was a japenese steakhouse(kinda dissapointed about that one). so all the workers were japenese, right obviously. well we got a mexican and he said my friend was attractive. woah!! what! im pretty sure thats not right. and he was completly serious. kinda freaked us out. so after a while we were like o my god just make us our freaking chicken and rice. so after waiting a good 45 minutes we finally got our waiter back and hes up there throwing food in the air and stuff. and he gives us steak! steak!!!!!!!! i didnt order that! we waited that long so i could miss the blind side at a local movie theater. ridiculous.

1
★★☆☆☆

me and my buddy were like ya man im craving some awesome chinese food.later to find out it was a japenese steakhouse(kinda dissapointed about that one). so all the workers were japenese, right obviously. well we got a mexican and he said my friend was attractive. woah!! what! im pretty sure thats not right. and he was completly serious. kinda freaked us out. so after a while we were like o my god just make us our freaking chicken and rice. so after waiting a good 45 minutes we finally got our waiter back and hes up there throwing food in the air and stuff. and he gives us steak! steak!!!!!!!! i didnt order that! we waited that long so i could miss the blind side at a local movie theater. ridiculous.

Pros: close to home

Cons: have to wait forever, missed movie

.

The wait is always worth it! They treat you great and it is good place for families. Go for the lunch menu, you get the same amount of food for almost half the price. You always leave more than full!!

2
★★★★★

The wait is always worth it! They treat you great and it is good place for families. Go for the lunch menu, you get the same amount of food for almost half the price. You always leave more than full!!

Pros: All the food is great

Cons: expect a wait

.

My party of 5 walked into the restaurant at 6 pm on a Sunday. Business was slow, but it still took about 25 minutes for us to get a table. Once at the table, we waited another 10 minutes until the waitress came by and took our drink orders. 20 minutes elapse and the manager stops by and appologizes for the wait and makes some half-baked excuse about why our food hadn't arrived. She said the steaks needed to be cut before they were cooked- I replied that NO ONE IN OUR PARTY WAS HAVING STEAK- just sushi!. We sit around some more and By now its 7:10 pm over 1 HOUR had elapsed and all our party has recieved was some soft drinks. We decided to leave when the manager, Mary Jean, spoke to us once again. She blamed the whole thing on some poor waitress, and said that ""usually this restaurant works better"" and the ""next time"" we come in she promises that it will be better. A competent manager would understand that she needed to fix the problems immediately, otherwise there would be no ""next time"". She failed to do this and consequently my family and I wasted an hour and 15 minutes in a restaurant that we will never return to again! Stay away at all costs.\r\n

0
★☆☆☆☆

My party of 5 walked into the restaurant at 6 pm on a Sunday. Business was slow, but it still took about 25 minutes for us to get a table. Once at the table, we waited another 10 minutes until the waitress came by and took our drink orders. 20 minutes elapse and the manager stops by and appologizes for the wait and makes some half-baked excuse about why our food hadn't arrived. She said the steaks needed to be cut before they were cooked- I replied that NO ONE IN OUR PARTY WAS HAVING STEAK- just sushi!. We sit around some more and By now its 7:10 pm over 1 HOUR had elapsed and all our party has recieved was some soft drinks. We decided to leave when the manager, Mary Jean, spoke to us once again. She blamed the whole thing on some poor waitress, and said that ""usually this restaurant works better"" and the ""next time"" we come in she promises that it will be better. A competent manager would understand that she needed to fix the problems immediately, otherwise there would be no ""next time"". She failed to do this and consequently my family and I wasted an hour and 15 minutes in a restaurant that we will never return to again! Stay away at all costs.\r\n

Pros: The infrastructure of the restaurant is quite nice looking.

Cons: Poor service and poor management. I don't know how a restaurant can survice with such incompetance.

.

I've been to Genji several times for different occassions - the food is consistently great. A little on the pricey side, but worth it. It's our favorite birthday dinner spot!!

4
★★★★☆

I've been to Genji several times for different occassions - the food is consistently great. A little on the pricey side, but worth it. It's our favorite birthday dinner spot!!

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