I had an issue with a company fixing my car and needed it towed somewhere else. East Beltline happened to pull into the lot next door and I ran over there. The man driving (Tony) was willing to come over and help me out. When I found out I couldn't tow it then and there (whole other story there!!) he gave me the card and said they would work with me to have someone meet me when I needed them. I called this morning, said I needed someone at noon. The new driver (Jim) was terrific. He was there at about 12:05 hooked me up and we were to the new garage by 12:30. He even offered to drive me back to work when I said one of the guys at the garage could probably take me back. I haven't had many tows but by far this was great service. I would definitely call again when needed!!
People are always looking for a good, honest mechanic, right? Well, here's your crew! We ended up losing a transmission line on 96 ( going 70 mph and 1.5 hours from home! YUCK) outside of Grand Rapids and chose East Beltline because they turned up such high recommendations on our Google search. We were so grateful for them. The tow truck came immediately and arranged for us ( including my 2 yr old daughter) to get back to the shop where they set in immediately working on our car. Ryan ( the manager) was up front and honest. He takes a genuine interest in his clients and will go the extra mile for them. His staff is wonderful. Rebecca not only helped get us get going again ASAP, she helped to entertain my two year old daughter. We were treated with respect and honesty by everyone we encountered and I only wish that East Beltline was closer. They would be our number one " go to " shop with out a doubt!
Our car was recently involved in a crash at E Beltline and Leonard. The car was towed to E Beltline Towing's lot. The bill for towing was huge and the car is totaled so we actually have to pay to get rid of it. The accident happened on Tuesday before Christmas and we have been trying to make arrangements - the guy we needed to talk to was not in last week when we called but we still have to pay the storage fees. Would not recommend this towing service at all.
I am so thankful for East Beltline towing! My husbands car broke down in terrible weather conditions on the highway close to the tow company. We live in Muskegon and so thats where we were going to have the car towed. I got a call from the driver (i wish i could remember his name) who had discovered what the problem was with the car as he was hooking it up to the truck and said he could tow the car back to their shop and have it repaired on Monday and it would cost less than the tow back to Muskegon would have been. What a great service!! Friendly people who in my opinion go above and beyond! I will use this company from now on should the need arise!
This place is top notch, they went so far out of their way for me when my car got stuck in Grand Rapids, (I am in Chicago), and was able to get it working at a great price! Ryan (a technician) kept me in the loop about everything, and even gave me some great deals on the parts i needed. I would recommend this place to anyone that I know that needs service. He even told me to call him if I think I am getting a raw deal here in Chicago, and he would help me out.Talk about Service!
East Beltline towing is an excellent towing service. We have used them everytime we have needed a tow and they seem to get to us in a very timely manner. Never waiting over 1/2 an hour. They have very coutious drivers. They will not try to tow your car to a garage further to make more money. They are truely on your side. I highly reccomend using East Beltline towing for your next towing needs.
When my truck broke down on my way home from Detroit I was at a loss as to who to call. They appeared to be the closest to where I was stranded so I gave them a call. They arrived very quickly. When they asked where I wanted to be taken they mentioned a garage that was closer and therefore the towing would cost less. I was shocked! Wouldn't they want the most money possible out of me? It was a great recommendation and I will always use East Beltine because of it. Their rates were very good as well. A co-worker had recently paid double what I did for a towing service, and travelled less distance.
These people were very nice and honest. I called and got a quote and they ended up charging me less then what they quoted. It was clear that they were not out to screw any one over. They were just genuine and honest people.