Un Amour Bridal

★★★★☆
  • 30615 Gratiot Ave

    Roseville, MI 48066

    Map & Directions
  • 586-293-6809

About Un Amour Bridal

Hours
Mon-Tue 11am-7pm, Thu 11am-7pm, Fri-Sat 11am-5pm

Shopping

Shopping
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I had such a wonderful experience at Un Amour.\r
\r
With my wedding being only weeks (literally 3 weeks from the day I walked in) they were patient and helpful with me, my bridesmaids and my mom.\r
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I found a beautiful gown that was just

3
★★★★★

I had such a wonderful experience at Un Amour.\r
\r
With my wedding being only weeks (literally 3 weeks from the day I walked in) they were patient and helpful with me, my bridesmaids and my mom.\r
\r
I found a beautiful gown that was just

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I am a plus sized woman who was having a terrible time finding fashionable plus sized bridal gowns. After having a terrible experience at David's I was refereed to Un Amour. I can admit I went in with my emotions in a knot wishing I could just wear jeans down the aisle. When I arrived I was greeted with a warm smile and friendly-well informed customer service. Instead of pointing me in the direction of a few matronly gowns (as was the practice at the other shops I had previously visited) I was given a tour of the store and then allowed time to browse (I loved that part... as I hate being ignored almost as much as I hate being hounded!). In the end I found a beautiful dress..my bridesmaids (one of which was a size 30) found dresses and my mother (the difficult soul that she is) found a dress. I cannot speak for anyone else's experience...but I thank God for the ladies at Un Amour....

5
★★★★★

I am a plus sized woman who was having a terrible time finding fashionable plus sized bridal gowns. After having a terrible experience at David's I was refereed to Un Amour. I can admit I went in with my emotions in a knot wishing I could just wear jeans down the aisle. When I arrived I was greeted with a warm smile and friendly-well informed customer service. Instead of pointing me in the direction of a few matronly gowns (as was the practice at the other shops I had previously visited) I was given a tour of the store and then allowed time to browse (I loved that part... as I hate being ignored almost as much as I hate being hounded!). In the end I found a beautiful dress..my bridesmaids (one of which was a size 30) found dresses and my mother (the difficult soul that she is) found a dress. I cannot speak for anyone else's experience...but I thank God for the ladies at Un Amour....

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I was very pleased with the service at Un Amour Bridal. They must have 500 bridesmaids dresses to choose from and they all come in fivfty or sixty different colors. The only negative thing is I wish they were open on Wednesdays and Sundays. I think a lot of foks going to David's Bridal would come to Un Amour if they had Sunday hours. I did manage to take off early one Friday and had my girls meet me there. There were so many choices, that we were amazed. Every dress comes with straps, which some of my girls loved.. The one girl who helped us suggested styles that would accent positive body features and hide other features. I learned alot. For instance, pleating at the waist really helps define your shape. Also, bigger girls can wear strapless dresses, but they have to have proper undergarments. All my girls (six of them) were totally happy with their dresses. I have told at least five friends getting married to go to Un Amour Bridal. They really made me feel like family. . .

4
★★★★☆

I was very pleased with the service at Un Amour Bridal. They must have 500 bridesmaids dresses to choose from and they all come in fivfty or sixty different colors. The only negative thing is I wish they were open on Wednesdays and Sundays. I think a lot of foks going to David's Bridal would come to Un Amour if they had Sunday hours. I did manage to take off early one Friday and had my girls meet me there. There were so many choices, that we were amazed. Every dress comes with straps, which some of my girls loved.. The one girl who helped us suggested styles that would accent positive body features and hide other features. I learned alot. For instance, pleating at the waist really helps define your shape. Also, bigger girls can wear strapless dresses, but they have to have proper undergarments. All my girls (six of them) were totally happy with their dresses. I have told at least five friends getting married to go to Un Amour Bridal. They really made me feel like family. . .

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The ladies who run this store are really helpful and friendly. My original dress was damaged in a house fire, and I needed another dress within three weeks. They found me a beautiful gown, allowed me to put down half and pay the balance a week later at my first fitting and did a tremendous job altering the dress to fit me perfectly. They turned what could have been the worst day of my life into one of the best days of my life because I felt beautiful. Thank you to your wonderful seamstress and to your wonderful staff. Candy S.

5
★★★★★

The ladies who run this store are really helpful and friendly. My original dress was damaged in a house fire, and I needed another dress within three weeks. They found me a beautiful gown, allowed me to put down half and pay the balance a week later at my first fitting and did a tremendous job altering the dress to fit me perfectly. They turned what could have been the worst day of my life into one of the best days of my life because I felt beautiful. Thank you to your wonderful seamstress and to your wonderful staff. Candy S.

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I so wish I never got my dresses there for my brides maids.. we had so many problems with alterations... how long the dresses took together and two of my girls didnt get there dresses done till the day before the wedding...and after all the stress of that the day of the wedding some of the girls bra strips were showing I was so upset at the way that place is not vary good at all..

1
★☆☆☆☆

I so wish I never got my dresses there for my brides maids.. we had so many problems with alterations... how long the dresses took together and two of my girls didnt get there dresses done till the day before the wedding...and after all the stress of that the day of the wedding some of the girls bra strips were showing I was so upset at the way that place is not vary good at all..

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We all hear of the horror stories that go with visiting a shop that offers poor customer service and ill product. I am a person in the retail field for the past 25 years. We as retail professionals understand that a bridal profession is very emotional and demanding. We do our best to assist the bridal party, but seriously ladies, give us a break and please leave your emotions, your children,and grumpy in-laws at home. Come in with the attitude of :"We are doing a business transactions," and all the other distractions are not required. We do want to assist each guest with a professional manner and offer all that the guest is requiring, but once again we are all human and we do make mistakes. Just stay calm and be as professional as you want your service to be. And please stay in constant contact with your bridal professional and rest assure all will be handled the way you would like. I have visited this place as once a former employee and a customer with previous owners and the current and I have been very satisfied. Know what your looking for, both in fashion and in the professional and all will run so much smoother.

4
★★★★☆

We all hear of the horror stories that go with visiting a shop that offers poor customer service and ill product. I am a person in the retail field for the past 25 years. We as retail professionals understand that a bridal profession is very emotional and demanding. We do our best to assist the bridal party, but seriously ladies, give us a break and please leave your emotions, your children,and grumpy in-laws at home. Come in with the attitude of :"We are doing a business transactions," and all the other distractions are not required. We do want to assist each guest with a professional manner and offer all that the guest is requiring, but once again we are all human and we do make mistakes. Just stay calm and be as professional as you want your service to be. And please stay in constant contact with your bridal professional and rest assure all will be handled the way you would like. I have visited this place as once a former employee and a customer with previous owners and the current and I have been very satisfied. Know what your looking for, both in fashion and in the professional and all will run so much smoother.

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They have the best selection for plus sized bridal gowns. I have shopped around and was getting very discouraged. It is a tiny store and could use some updates on the interior design, but the selection was unbelievable!!! I could actually try on wedding gowns in plus sizes instead of holding up a size 6 to my size 20 body! Their alterations are done on site and are very affordable.

2
★★★★★

They have the best selection for plus sized bridal gowns. I have shopped around and was getting very discouraged. It is a tiny store and could use some updates on the interior design, but the selection was unbelievable!!! I could actually try on wedding gowns in plus sizes instead of holding up a size 6 to my size 20 body! Their alterations are done on site and are very affordable.

Pros: Plus size dresses

Cons: Needs updating on interior design. If you're looking for the catering champagne type salon go elsewhere.

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My friend and I ordered 2 bridesmaid dresses from this store. The order was placed in Jan of 2008. In May 19, 2008 our dresses arrived at the store only to find out that they had ordered the wrong dress. When I spoke with the store manger Tiffany, she informed me that the company would not be able to make us new dress in time for the June 21st wedding. The other bridesmaid contacted your the designer and was told that they would be able to do so and would contact the store because they could only talk to them. Tiffany did not get back to promptly enough and we were unable to to order the correct dresses. The store basically blamed us the consumer and took no responsilbilty for their actions. I am writing you to inform you that this Bridal company has horrible customer serivce. I was in the store numerous times regarding this issue and spoke to other customers there and they told me the same thing. Un Amour Bridal is horrible customer service and we treated very rudely.

1
★☆☆☆☆

My friend and I ordered 2 bridesmaid dresses from this store. The order was placed in Jan of 2008. In May 19, 2008 our dresses arrived at the store only to find out that they had ordered the wrong dress. When I spoke with the store manger Tiffany, she informed me that the company would not be able to make us new dress in time for the June 21st wedding. The other bridesmaid contacted your the designer and was told that they would be able to do so and would contact the store because they could only talk to them. Tiffany did not get back to promptly enough and we were unable to to order the correct dresses. The store basically blamed us the consumer and took no responsilbilty for their actions. I am writing you to inform you that this Bridal company has horrible customer serivce. I was in the store numerous times regarding this issue and spoke to other customers there and they told me the same thing. Un Amour Bridal is horrible customer service and we treated very rudely.

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The customer service I received at this shop was terrible. The woman I spoke with was rude, my order was not places correctly and then I was screamed at when I asked for it to be corrected. The store is tiny and the staff is unprofessional. I wouldn't recommend this shop to anyone.

0
★☆☆☆☆

The customer service I received at this shop was terrible. The woman I spoke with was rude, my order was not places correctly and then I was screamed at when I asked for it to be corrected. The store is tiny and the staff is unprofessional. I wouldn't recommend this shop to anyone.

Pros: price was low.

Cons: poor service, rude staff, unorganized selections

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This store is perfect for any bride. It might be small but has a huge selection. The service is awsome anything you want they can do,for example I liked a stapless dress there making it into a halter for me...Anything they can do to help they will..Bridesmaides pick a color you want and your set they will show you every dress you can get in this color...Im getting my dress from here because i love the service!!!

5
★★★★★

This store is perfect for any bride. It might be small but has a huge selection. The service is awsome anything you want they can do,for example I liked a stapless dress there making it into a halter for me...Anything they can do to help they will..Bridesmaides pick a color you want and your set they will show you every dress you can get in this color...Im getting my dress from here because i love the service!!!

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.

Recently I was in a wedding and the bride purchased her dress from Once Upon A Dream, and to get good service depended on who helped you that day. I went with her when she first tried on her dress and to almost every fitting, and we only received truly acceptable service about half of the time. The stores policy is once you paid for something, it is yours and you cannot exchange it. We understood that it is a rule that they follow but for the longest time they could not find her veil and headpiece. In the mean time she found one in the store that she liked better. Instead of letting her have the cheaper veil that she wanted to evenly exchange for the one that they could not find and gaining a forty dollar profit, they declined and she had to buy the one that she really wanted. If you go to this place I recommend that you either make sure that you know exactly what you want or purchase your accessories somewhere else and bring them in. It will probably save you money in the long run.

PROS:
CONS: It is a small place that feels crowded with just a few people

3
★★★☆☆

Recently I was in a wedding and the bride purchased her dress from Once Upon A Dream, and to get good service depended on who helped you that day. I went with her when she first tried on her dress and to almost every fitting, and we only received truly acceptable service about half of the time. The stores policy is once you paid for something, it is yours and you cannot exchange it. We understood that it is a rule that they follow but for the longest time they could not find her veil and headpiece. In the mean time she found one in the store that she liked better. Instead of letting her have the cheaper veil that she wanted to evenly exchange for the one that they could not find and gaining a forty dollar profit, they declined and she had to buy the one that she really wanted. If you go to this place I recommend that you either make sure that you know exactly what you want or purchase your accessories somewhere else and bring them in. It will probably save you money in the long run.

PROS:
CONS: It is a small place that feels crowded with just a few people

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