Viscount Pools & Spas

★★★☆☆
  • 42045 Michigan Ave

    Canton, MI 48188

    Map & Directions
  • 734-394-5613

About Viscount Pools & Spas

Hours
Sun 10am-4pm, Wed 10am-6pm, Thu-Fri 10am-8pm, Sat 10am-5pm

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Shopping
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Viscount has a large selection prices are competitive. I got a very good deal on a spa. When it was delivered it had a leak but they came out reasonably quickly to fix it. I haven't really been happy with buying my accessories from them since. I went there to buy a replacement filter cartridge for my spa thinking that I would be certain to get the correct size but amazingly the salesman (the same one who sold us the spa) gave me the wrong size. I asked him to confirm it was the correct size and he assured me it was. I discovered it was the wrong size when I went to stick it into the spa and it did not fit. I went back and they did not have the correct size in stock so they had to order one. There was no invitation to buy back the incorrect filter I had purchased even though he was the one who assured me it was the correct one.

I went back home and took exacting measurements of the original filter and then hunted around online. I found that such filters are readily available online at much lower prices so I figured I would go that route.

It seemed insulting that the salesman would assure me I had the correct filter before purchasing, then have to buy another one from him because he was wrong and keep the wrong one as a reminder of money poorly spent.

If I go back to that store again it will be because there is some advantage to me. There are way too many spa outlets with knowledgeable staff to where I would need to go to Viscount in Canton.

You would think I would rate them with the lowest rating but I remain confident that I bought a good quality spa at a good price and that it was installed satisfactorily. Obviously I won't go with excellent so I am left with the middle two selections--Good and Very Good. Selecting "Very Good" with a bitter taste in my mouth is a hard pill to swallow so I am left with selecting "Good."

3
★★★☆☆

Viscount has a large selection prices are competitive. I got a very good deal on a spa. When it was delivered it had a leak but they came out reasonably quickly to fix it. I haven't really been happy with buying my accessories from them since. I went there to buy a replacement filter cartridge for my spa thinking that I would be certain to get the correct size but amazingly the salesman (the same one who sold us the spa) gave me the wrong size. I asked him to confirm it was the correct size and he assured me it was. I discovered it was the wrong size when I went to stick it into the spa and it did not fit. I went back and they did not have the correct size in stock so they had to order one. There was no invitation to buy back the incorrect filter I had purchased even though he was the one who assured me it was the correct one.

I went back home and took exacting measurements of the original filter and then hunted around online. I found that such filters are readily available online at much lower prices so I figured I would go that route.

It seemed insulting that the salesman would assure me I had the correct filter before purchasing, then have to buy another one from him because he was wrong and keep the wrong one as a reminder of money poorly spent.

If I go back to that store again it will be because there is some advantage to me. There are way too many spa outlets with knowledgeable staff to where I would need to go to Viscount in Canton.

You would think I would rate them with the lowest rating but I remain confident that I bought a good quality spa at a good price and that it was installed satisfactorily. Obviously I won't go with excellent so I am left with the middle two selections--Good and Very Good. Selecting "Very Good" with a bitter taste in my mouth is a hard pill to swallow so I am left with selecting "Good."

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viscount pool is the most reasonable, wonderful, amazing, outstanding, wish i had more money to buy the whole store. they have great idea for the home, who needs a vacation when your backyard is incredible. i love viscount been to almost

3
★★★★★

viscount pool is the most reasonable, wonderful, amazing, outstanding, wish i had more money to buy the whole store. they have great idea for the home, who needs a vacation when your backyard is incredible. i love viscount been to almost

.

Don't buy from them. Unhelpful and overpriced, you're better off going somewhere else. My favorite part was wandering around the store for 15 minutes waiting for the manager, who then came out and started talking to someone else and ignored me completely.

1
★☆☆☆☆

Don't buy from them. Unhelpful and overpriced, you're better off going somewhere else. My favorite part was wandering around the store for 15 minutes waiting for the manager, who then came out and started talking to someone else and ignored me completely.

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This Viscount Pools has pretty decent deals. I like their service. IT is located in a weird spot. but if you can find it, you are in luck! The place is pretty big and filled with products.

3
★★★☆☆

This Viscount Pools has pretty decent deals. I like their service. IT is located in a weird spot. but if you can find it, you are in luck! The place is pretty big and filled with products.

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