Natural Reflections Portrait

★★★☆☆
  • 217 W Main St

    Flushing, MI 48433

    Map & Directions
  • 810-659-2012

About Natural Reflections Portrait

Details
  • Portrait Photography
3.0 3
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I will give Natural Reflections one plus, I was fairly happy with our picture quality. But the quality of customer service and professionalism was sorely lacking.
After making two down payments, I had to bring in carbon copies of the checks, so he would recall that he had been paid. After the wedding I had to call him to receive my proofs to go over (told it would take one month, called after six weeks). I had to call him to see what was taking so long to receive my finished product (3 months and 2 weeks after being told 2-3 months at the most!) - then upon receipt we found my name was spelled wrong on the wedding album so that had to be returned to be fixed (true, not his fault, but do not say everything is done if something is not right and as a photographer you are supposed to be attentive, this showed otherwise). One of the pics was out of focus, so we chose to replace it in the album - I was told this would take a few weeks. After a month and a half, I called him to find that yes he had the pic (so why hadn't he called me when he received it?)

Hours are not great and he is difficult to reach and does not always return calls.

PROS: Pictures turned out nice
CONS: Everything else

1
★☆☆☆☆

I will give Natural Reflections one plus, I was fairly happy with our picture quality. But the quality of customer service and professionalism was sorely lacking.
After making two down payments, I had to bring in carbon copies of the checks, so he would recall that he had been paid. After the wedding I had to call him to receive my proofs to go over (told it would take one month, called after six weeks). I had to call him to see what was taking so long to receive my finished product (3 months and 2 weeks after being told 2-3 months at the most!) - then upon receipt we found my name was spelled wrong on the wedding album so that had to be returned to be fixed (true, not his fault, but do not say everything is done if something is not right and as a photographer you are supposed to be attentive, this showed otherwise). One of the pics was out of focus, so we chose to replace it in the album - I was told this would take a few weeks. After a month and a half, I called him to find that yes he had the pic (so why hadn't he called me when he received it?)

Hours are not great and he is difficult to reach and does not always return calls.

PROS: Pictures turned out nice
CONS: Everything else

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My nephew got his senior pictures done at Natural Reflections and they did a very nice job. The had a lot of different poses and they looked great. Their prices were very comparable to other studios in the area. At times, they do run different specials.

4
★★★★☆

My nephew got his senior pictures done at Natural Reflections and they did a very nice job. The had a lot of different poses and they looked great. Their prices were very comparable to other studios in the area. At times, they do run different specials.

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I got my senior photos here and I think they did a good job. They are very professional. They have good specials during their slow times. It you need photos check them out.

4
★★★★☆

I got my senior photos here and I think they did a good job. They are very professional. They have good specials during their slow times. It you need photos check them out.

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