Monro Muffler Brake & Service

★★★☆☆
  • 4060 Washtenaw Avenue

    Ann Arbor, MI 48108

    Map & Directions
  • 734-677-2400

About Monro Muffler Brake & Service

Categories
  • Oil Changes
  • Tires
  • Brake Repair
Details
  • Shop Online
  • Muffler Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 8am-6pm, Sa 8am-5pm, Su Closed
Emails
  • shop1486@monrostores.com
Products
  • Goodyear Tires
  • Michelin Tires
  • Economy Tires
  • Yokohama Tires
  • Dunlop Tires
  • Falken Tires
  • Pirelli Tires
  • Wiper Blades
  • Batteries
  • Valvoline Oil
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Services
  • Oil Change Service
  • Brake Service
  • State Inspection
  • Wheel Alignments
  • Scheduled Maintenance
  • Flat Tire Repair

Automotive

Automotive
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.

I called the Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad.
Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end alignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me!
He says, "Well, since you're doing your tie rod elsewhere and making more work for us, I'm not gonna honor your $39.95 front end alignment coupon, I'm gonna hafta charge you $55 or so."
OUTRAGEOUS! If he hadn't known of my tie rod replacement, he wouldn't have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever!

0
★☆☆☆☆

I called the Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad.
Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end alignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me!
He says, "Well, since you're doing your tie rod elsewhere and making more work for us, I'm not gonna honor your $39.95 front end alignment coupon, I'm gonna hafta charge you $55 or so."
OUTRAGEOUS! If he hadn't known of my tie rod replacement, he wouldn't have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever!

.

the service are good. However, the price is way too expensive. YOu definetly can find someplace have much lower price with similar service. So, it will not be my first choice.

2
★★☆☆☆

the service are good. However, the price is way too expensive. YOu definetly can find someplace have much lower price with similar service. So, it will not be my first choice.

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.

Took the car there several times. First, just regular oil cheange which with a coupon is like $15 or so - great deal. the only problem is you have to leave the car there for several hours 'cause most of the time they can't get to it right away, and will call when it's done (usually several hours from the drop off time). Once I asked them to check on the noise that I heard from the engine, and the guys found that my airconditioning pump was not so good, but it was november, so they told me to come back in spring and get it fixed. when i asked them about the serpentine belt, they HONESTLY said that it was OK and will last maybe another year or so. They did not lie, as we all think about mechanics as money hungry liers. Took the car there a month ago for some work - front axle, power steering, oil and something else, all for $600 done in a day! Quality work, warranted. Called the dealer -Prestige GM to get an estimate on the same job after that - they quoted $2876 and three days to do the work. Judge for yourself.

5
★★★★★

Took the car there several times. First, just regular oil cheange which with a coupon is like $15 or so - great deal. the only problem is you have to leave the car there for several hours 'cause most of the time they can't get to it right away, and will call when it's done (usually several hours from the drop off time). Once I asked them to check on the noise that I heard from the engine, and the guys found that my airconditioning pump was not so good, but it was november, so they told me to come back in spring and get it fixed. when i asked them about the serpentine belt, they HONESTLY said that it was OK and will last maybe another year or so. They did not lie, as we all think about mechanics as money hungry liers. Took the car there a month ago for some work - front axle, power steering, oil and something else, all for $600 done in a day! Quality work, warranted. Called the dealer -Prestige GM to get an estimate on the same job after that - they quoted $2876 and three days to do the work. Judge for yourself.

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Message from Monro Muffler Brake & Service

Monro Muffler Brake & Service is your source in Ann Arbor, MI for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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