Fenton Home Furnishings

★☆☆☆☆
  • 2048 N Lapeer Rd

    Lapeer, MI 48446

    Map & Directions
  • 810-667-4553

About Fenton Home Furnishings

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My husband and I have purchased furniture at this store for years. Six months ago, I bought a recliner there for my husband. Shortly after we got it home the fabric on the riser started coming apart. They sent someone out to fix it. Then the wood in the back of the chair broke. They sent someone out who took the back of the chair with them for three weeks. We were left with the lower half. Now it is broken again. The handle is twisted down, the back seems to be broken, a spring came out the back and the riser will not go down. They sent the manager out to look at it and take pictures. He said he would get back to us.

Well...he just got back to us and told us that because we have kids and they used the chair, they will not be covering it. The children using it is "abnormal" usage and the warranty is not going to cover it. I have a lot of furniture, including a smith brothers sofa, that my children have been using for 15 years with no problems. I will not be shopping there again!

1
★☆☆☆☆

My husband and I have purchased furniture at this store for years. Six months ago, I bought a recliner there for my husband. Shortly after we got it home the fabric on the riser started coming apart. They sent someone out to fix it. Then the wood in the back of the chair broke. They sent someone out who took the back of the chair with them for three weeks. We were left with the lower half. Now it is broken again. The handle is twisted down, the back seems to be broken, a spring came out the back and the riser will not go down. They sent the manager out to look at it and take pictures. He said he would get back to us.

Well...he just got back to us and told us that because we have kids and they used the chair, they will not be covering it. The children using it is "abnormal" usage and the warranty is not going to cover it. I have a lot of furniture, including a smith brothers sofa, that my children have been using for 15 years with no problems. I will not be shopping there again!

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