Highland Sanitation

★★★★☆
44.8842 -92.9841
Map and Directions to Highland Sanitation & Recyclng

651-458-0043

1811 Century Ave

Newport, MN

55055

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About Highland Sanitation

Hours
Mon-Fri 8:30am-5pm

Communications & Utilities

Communications & Utilities
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Triangle Rubbish & Recycling

1881 Lexington Ave S Saint Paul, MN

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Bill's Sanitation

6935 Delarosa Ct Inver Grove Heights, MN

3.9333 15
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Reviews 1 - 15 of 15.
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I've used Highland for a month and service has been good for the month but I just discovered that in St. Paul, they don't treat the yard waste separately, they just throw it in with the trash and burn it (it's treated separately in Eagan). I wanted a service that treated yard waste separately and feel misled in how they sold me the service. On top of wishing yard waste was composted, why am I paying for a separate container? FYI It is illegal to do this in MN.

Update: I called and was eventually told by the owner that I should indeed be seeing two truck. Without going into all the details, the issue was eventually resolved. I received some compensation for the weeks there wasn't a separate yard waste pick up and I've been seeing two truck (one for garbage and one for yard waste) whenever I've been awake. I'm moving from 1 star to 3 star.

Update: 6/12 I am receiving regular trash service and a different truck come for yard waste. I'm very pleased with their service and the only beef I had was I asked for replacement trash cans (I have the old style which are very chewed and wanted the new style) and they said it would be delivered, but it never was. But I never called to ask again so I obviously don't think it's SUCH a big deal. Anyway, I think they offer a fine service.

4
★★★★☆

I've used Highland for a month and service has been good for the month but I just discovered that in St. Paul, they don't treat the yard waste separately, they just throw it in with the trash and burn it (it's treated separately in Eagan). I wanted a service that treated yard waste separately and feel misled in how they sold me the service. On top of wishing yard waste was composted, why am I paying for a separate container? FYI It is illegal to do this in MN.

Update: I called and was eventually told by the owner that I should indeed be seeing two truck. Without going into all the details, the issue was eventually resolved. I received some compensation for the weeks there wasn't a separate yard waste pick up and I've been seeing two truck (one for garbage and one for yard waste) whenever I've been awake. I'm moving from 1 star to 3 star.

Update: 6/12 I am receiving regular trash service and a different truck come for yard waste. I'm very pleased with their service and the only beef I had was I asked for replacement trash cans (I have the old style which are very chewed and wanted the new style) and they said it would be delivered, but it never was. But I never called to ask again so I obviously don't think it's SUCH a big deal. Anyway, I think they offer a fine service.

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We have been using Highland Sanitation for over four years (since we moved to the Twin Cities). We have always had great service.

I recently checked prices for five other haulers and their price for pick ups is still a very good deal.

They are also a locally owned business.

5
★★★★★

We have been using Highland Sanitation for over four years (since we moved to the Twin Cities). We have always had great service.

I recently checked prices for five other haulers and their price for pick ups is still a very good deal.

They are also a locally owned business.

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We have had a terrible service from Highland for years now! We just changed to another company and are very glad. I would NEVER recommend Highland Sanitation. They constantly miss pick-ups then will not come back to pick up and make it right. They always mess up our bills and over charge us. They have a lot of hidden fees and will raise your fees as soon as they can...and not tell you! And on top of it all the customer service people when you call their office are VERY RUDE!!!

1
★☆☆☆☆

We have had a terrible service from Highland for years now! We just changed to another company and are very glad. I would NEVER recommend Highland Sanitation. They constantly miss pick-ups then will not come back to pick up and make it right. They always mess up our bills and over charge us. They have a lot of hidden fees and will raise your fees as soon as they can...and not tell you! And on top of it all the customer service people when you call their office are VERY RUDE!!!

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Bad company!! They do not follow through with there promises. They are overcharging myself and neighbors. Dirty trucks and unfriendly staff. Please use someone else. No stars!1

1
★☆☆☆☆

Bad company!! They do not follow through with there promises. They are overcharging myself and neighbors. Dirty trucks and unfriendly staff. Please use someone else. No stars!1

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We have used Highland for several years. They are not a very good choice for commercial use. Lately they have been missing alot of pick up dates. Also some drivers are quite rude. We are currently looking for a new service provider.

1
★☆☆☆☆

We have used Highland for several years. They are not a very good choice for commercial use. Lately they have been missing alot of pick up dates. Also some drivers are quite rude. We are currently looking for a new service provider.

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great service, exellent phone relations....the drivers go out of their way picking up, and never leave a mess, small family run bus sure beats co giants

5
★★★★★

great service, exellent phone relations....the drivers go out of their way picking up, and never leave a mess, small family run bus sure beats co giants

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I've been using Highland Sanitation for 3 years now, ever since I moved to St Paul. Man, they will take SO much stuff! My friend used to work in the sanitation business in New Jersey, and he was amazed that they have taken every single thing I have put out for them! It's much, much easier than going to the dump.

5
★★★★★

I've been using Highland Sanitation for 3 years now, ever since I moved to St Paul. Man, they will take SO much stuff! My friend used to work in the sanitation business in New Jersey, and he was amazed that they have taken every single thing I have put out for them! It's much, much easier than going to the dump.

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The thing I like best about Highland is that it is family run. When it is a family business like that, you get great customer service. They make it very clear what days the pick up will vary due to holidays and we have never had a missed pick up. They are great about taking other larger items that you really don't want to haul off yourself (for a fee of course).

5
★★★★★

The thing I like best about Highland is that it is family run. When it is a family business like that, you get great customer service. They make it very clear what days the pick up will vary due to holidays and we have never had a missed pick up. They are great about taking other larger items that you really don't want to haul off yourself (for a fee of course).

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

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they price fix and constantly increase their fees without telling you in hopes that you don't notice! We finally called to get it corrected and their customer service people are so bad the would not correct it. On top of this, when they

6
★★★★★

they price fix and constantly increase their fees without telling you in hopes that you don't notice! We finally called to get it corrected and their customer service people are so bad the would not correct it. On top of this, when they

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Like the previous review, I have nothing but great experiences with Highland. The staff are courteous on the phone, and after removing trash from our container, the driver brings the container to our driveway to save us a few steps.
Their

6
★★★★★

Like the previous review, I have nothing but great experiences with Highland. The staff are courteous on the phone, and after removing trash from our container, the driver brings the container to our driveway to save us a few steps.
Their

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I've been a Highland customer for over a year now and have service both for my home and also for income properties. I couldn't believe the negative reviews and wanted to offer my high praises for Highland. Their pricing and helpful phone

6
★★★★★

I've been a Highland customer for over a year now and have service both for my home and also for income properties. I couldn't believe the negative reviews and wanted to offer my high praises for Highland. Their pricing and helpful phone

.

I am very disappointed in Highland's service techniques the carrier damaged my container in April 2011. It is now June 2011 and I was promised a new container in April ever time I called they stated that the containers were on back order.

6
★★★★★

I am very disappointed in Highland's service techniques the carrier damaged my container in April 2011. It is now June 2011 and I was promised a new container in April ever time I called they stated that the containers were on back order.

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I was angry to discover that Highland Sanitation doesn't treat yard waste separately in St. Paul. They rent out a separate "yard waste" container and I pay to have it composed, but it is collected in the same truck and burned with the

6
★★★★★

I was angry to discover that Highland Sanitation doesn't treat yard waste separately in St. Paul. They rent out a separate "yard waste" container and I pay to have it composed, but it is collected in the same truck and burned with the

.

We have had a terrible service from Highland for years now! We just changed to another company and are very happy. I would NEVER recommend Highland Sanitation. They constantly miss pick-ups then will not come back to pick up and make it right. They always mess up our bills and over charge us. They have a lot of hidden fees and will raise your fees as soon as they can! And on top of it all the customer service people when you call their office are VERY RUDE!!!

1
★☆☆☆☆

We have had a terrible service from Highland for years now! We just changed to another company and are very happy. I would NEVER recommend Highland Sanitation. They constantly miss pick-ups then will not come back to pick up and make it right. They always mess up our bills and over charge us. They have a lot of hidden fees and will raise your fees as soon as they can! And on top of it all the customer service people when you call their office are VERY RUDE!!!

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we stopped using their service because they kept giving us late charges on every single bill. We wasted so mush time on the phone with them about these ridiculous charges, that we finally told them that we didn't want their services anymore, and the woman on the phone could've cared less. Good riddance.

1
★☆☆☆☆

we stopped using their service because they kept giving us late charges on every single bill. We wasted so mush time on the phone with them about these ridiculous charges, that we finally told them that we didn't want their services anymore, and the woman on the phone could've cared less. Good riddance.

Pros: they never missed their schedule

Cons: they overcharge all of the time

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