Monticello Pet Hospital, PLLC

★★★☆☆

About Monticello Pet Hospital, PLLC

Categories
  • Pet Boarders and Sitters
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
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3.0 4
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I cannot recommend this clinic for your pet, unless you don't care about pricing. We had our dog neutered here, and the listing of charges was UNREAL. Charges were absolutely unreasonable, and I'd never go back.

2
★★☆☆☆

I cannot recommend this clinic for your pet, unless you don't care about pricing. We had our dog neutered here, and the listing of charges was UNREAL. Charges were absolutely unreasonable, and I'd never go back.

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Business Response:

Good Afternoon Janelle, Thank you for your comments and we are sorry to hear that you were frustrated with the charges for your service. I purchased the practice in June 2007 and we immediately changed how we bill for routine services such as a dog neuter. I believe it was as early as 2002 that the invoices listed every little item, as that process has been changed for some time. We value input for current and past clients and are sorry that you had such a poor experience a long time ago. A lot has changed in the past 9 years and we'd be happy to discuss ways we can improve in pricing/service etc. to meet the needs of clients in this region. Thank you. Sincerely, Dr. Scott Jacobson
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I have had my cat treated here and found them to be kind and caring with him. They had good service but the price seemed to be a bit outrageous. I started to take him to another vet and they had good service to but the price was much more reasonable.

3
★★★☆☆

I have had my cat treated here and found them to be kind and caring with him. They had good service but the price seemed to be a bit outrageous. I started to take him to another vet and they had good service to but the price was much more reasonable.

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Overall we have had very good experiences at the Monticello-Big Lake Pet Hospital. There is a new owner now and the friendliness seems even better. Their prices are okay but I think the service and quality of the care exceeds that of any of the other clinics in the area. We have 2 cats and 2 dogs so we spend a lot of time at the vet and we board our pets there. They all are taken care of very well.

4
★★★★☆

Overall we have had very good experiences at the Monticello-Big Lake Pet Hospital. There is a new owner now and the friendliness seems even better. Their prices are okay but I think the service and quality of the care exceeds that of any of the other clinics in the area. We have 2 cats and 2 dogs so we spend a lot of time at the vet and we board our pets there. They all are taken care of very well.

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They services our 2 cats for years. They did a decent job. I felt that their pricing was a bit steep, but not outrageous or anything. Their new facility is impressive and I suppose it needs to be paid for. I was uncertian with the kitty counseling. We used this service, but it didn't help in our case.

3
★★★☆☆

They services our 2 cats for years. They did a decent job. I felt that their pricing was a bit steep, but not outrageous or anything. Their new facility is impressive and I suppose it needs to be paid for. I was uncertian with the kitty counseling. We used this service, but it didn't help in our case.

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