Suburban Motors

★☆☆☆☆

About Suburban Motors

Hours
Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat Closed;

Automotive

Automotive
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I tried them out because they advertise themselves as specialists on Acuras. After three days with my car, I was contacted to pay over the phone because the owner had to leave early that day. First time customer and I never met the guy who worked on my car. Didn't offer absolute resolutions to my problems....just suggestions ("Pull the emergency brake up and back down while you're driving and see if the brake light goes off")....really? I hate that because, as a female, I'm always initially sketchy of new mechanics. This didn't help.

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★☆☆☆☆

I tried them out because they advertise themselves as specialists on Acuras. After three days with my car, I was contacted to pay over the phone because the owner had to leave early that day. First time customer and I never met the guy who worked on my car. Didn't offer absolute resolutions to my problems....just suggestions ("Pull the emergency brake up and back down while you're driving and see if the brake light goes off")....really? I hate that because, as a female, I'm always initially sketchy of new mechanics. This didn't help.

Pros: Advertised as Honda and Acura specialists

Cons: Location, customer service (or lack of), poor communication

 

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