H&R Block

★★★☆☆
  • 608 S Lake St

    Forest Lake, MN 55025

    Map & Directions
  • 651-464-6505

About H&R Block

Categories
  • Tax Return Preparation
  • Other Financial Services
  • Accountants
Hours
M 10am-7pm, Tu 10am-5pm, W 10am-3pm, Th 2pm-7pm, F-Su Closed
Year Established
  • 1955
Products
  • H&R Block Emerald Prepaid Mastercard®
  • H&R Block Emerald Advance®
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield®
  • Peace of Mind®
  • Second Look® Review
  • W-2 Early Access
Specialties
  • Highly trained Tax Professionals who are required to pass specialty tax training each year
  • Over 60 years of tax preparation experience
  • 100% Accuracy Guarantee
  • Max Refund Guarantee
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • H&R Block
Services
  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services

Finance

Finance
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3.0 2
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.

I have been going to H&R Block for over 20 years and I have NEVER gotten anything but the best of service. I would recommend them to anyone.

5
★★★★★

I have been going to H&R Block for over 20 years and I have NEVER gotten anything but the best of service. I would recommend them to anyone.

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I normally don't write into these things....but after the horrible customer service I feel I need to! Each receptionist I spoke with was not very personable over the phone. Also, I asked for a call back to go over pricing and no one ever called....bad customer service. I finally had to call back because I never heard from anyone and had an upcoming appointment. I needed to know about pricing for my husband and I since I had never been there before. The woman tax preparer I spoke with NEVER gave me an answer she said she dosen't have any idea but I would be paying a lot....she said to come in first in a very rude way. She made me feel very uncomfortable and had a horrible "tone." I told her I would have to go elsewhere if I could not get a ballpark idea of cost first...she told me "well, I hope they do a good job!" JUST A WORD OF ADVICE...BE CAREFUL IF YOU CALL BECAUSE YOU WILL HAVE LESS THAN A PROFFESSIONAL EXPERIENCE!!! WISH THIS COULD BE AN EXCELLENT REVIEW, BUT UNFORTUNATELY NOT IN THIS CASE. IF THERE WAS AN OPTION FOR NO STARS AT ALL I THINK I WOULD HAVE CHOSE THAT ONE!!!

1
★☆☆☆☆

I normally don't write into these things....but after the horrible customer service I feel I need to! Each receptionist I spoke with was not very personable over the phone. Also, I asked for a call back to go over pricing and no one ever called....bad customer service. I finally had to call back because I never heard from anyone and had an upcoming appointment. I needed to know about pricing for my husband and I since I had never been there before. The woman tax preparer I spoke with NEVER gave me an answer she said she dosen't have any idea but I would be paying a lot....she said to come in first in a very rude way. She made me feel very uncomfortable and had a horrible "tone." I told her I would have to go elsewhere if I could not get a ballpark idea of cost first...she told me "well, I hope they do a good job!" JUST A WORD OF ADVICE...BE CAREFUL IF YOU CALL BECAUSE YOU WILL HAVE LESS THAN A PROFFESSIONAL EXPERIENCE!!! WISH THIS COULD BE AN EXCELLENT REVIEW, BUT UNFORTUNATELY NOT IN THIS CASE. IF THERE WAS AN OPTION FOR NO STARS AT ALL I THINK I WOULD HAVE CHOSE THAT ONE!!!

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Message from H&R Block

We look at your life through tax - and find ways to help.



H&R Block is a global consumer tax services provider that prepares one in every seven U.S. tax returns.



H&R Block is global leader in tax preparation services - we've prepared more than 700 million tax returns through retail locations and at-home, digital solutions since 1955. And with approximately 12,000 tax offices in all 50 states, as well as U.S. territories, military bases and abroad, we're always available to help you file your taxes. Find your local Forest Lake tax office and schedule an appointment today.

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