Scherer Brothers Lumber Co

★★★☆☆
  • 11927 53rd St NE

    Albertville, MN 55301

    Map & Directions
  • 763-497-4639

About Scherer Brothers Lumber Co

Home & Garden

Home & Garden
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Our master bedroom window did not seal. I phoned and was passed along to 3 people. A week and a half later the repair man came out, ripped off the wood trim and then discovered he had the wrong part. When I called the main Sherer Bros number, they have no general "customer service" number. I was passed on by the operator to someone in the windows department and that person wasn't in, I didn't leave my number on his answering machine. There is no one person you can call to get good customer service.

1
★★★☆☆

Our master bedroom window did not seal. I phoned and was passed along to 3 people. A week and a half later the repair man came out, ripped off the wood trim and then discovered he had the wrong part. When I called the main Sherer Bros number, they have no general "customer service" number. I was passed on by the operator to someone in the windows department and that person wasn't in, I didn't leave my number on his answering machine. There is no one person you can call to get good customer service.

Pros: Large Company, products OK

Cons: No Customer service

 

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