World Auto Repair

★★★☆☆
  • 14590 Martin Dr

    Eden Prairie, MN 55344

    Map & Directions
  • 952-949-2277

About World Auto Repair

Categories
Hours
7AM to 6PM Monday thru Friday
Reservations
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Automotive

Automotive
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Go here only if you have an excess of money and don't mind paying for services not needed. I brought my 1960 Impala to these guys to have the carburetor worked on. The car had been in storage for 10 years. Wynn had advised me that the carb was full of rust, but could easily be rebuilt for roughly $680.00. I inquired about a new carb, he said not necessary, the current carb is fine, it just needs to be rebuilt. I trusted his advise and said lets do it. I picked the car up and she ran beautifully for 2 weeks....until I rolled the windows up and could hear this obnoxious, annoying high pitch whistle. (Which my wife pointed out). I didn't notice it initially because with the windows down the wind muffled it. I took the car back in, advised Wynn of the whistle, he said they'd look into it. I received a call 2 hours later, Wynn said that it turns out I need a new carburetor because the current one has a micro crack in the body. (I hadn't even put 10 miles on the car since they initially rebuilt the carb for $680.00!!). I was pretty upset, he said there was no way of him knowing, I then reminded him that I had asked about buying a new one in which he assured me it wasn't necessary. I was extremely frustrated! I said fine, lets put a new one on there but I want to pay his cost on it. There's no way I'm paying full cost for a new carb after he mistakenly advised to rebuild a bad carb. He said no, he's not willing to do it, but maybe he can do a temporary patch of some sort, he'll call me back. (A temporary patch??? Seriously?) I get a call 3 hours later, he said he sent it out to some carb shop, its good as new. I went to pick it up, the mechanic didn't even want to speak to me, he said just take my car and go. (That wasn't comforting at all). And to top it off, Wynn had that screw up look on his face.... Anyway, I drove the car out of there.....the noise returned after two weeks. I spent $680 for nothing.....$680, and the mechanic said just take it and go...... I did some research, it turns out I could of bought a new carb and had it installed for cheaper. It makes me sick every time I think about this. I waited all summer before I wrote this review. I'm a small business owner, I believe in always trying to stay on the positive side with people. But this whole experience is so not right. I don't want it to happen to anyone else. There is another review on the web from a BMW owner who also got taken pretty bad by these guys. I read it before taking my vehicle to them, I figured it was just a flook, just one bad customer. But now I really feel that guys pain. These guys are great if your ignorant about cars and carry an open wallet. But if your looking for that warm place you can trust, if your looking for that shop that is looking out for "your" best interest. Please, for the sake of anyone who just doesn't want to be screwed, please shop around, always get a second opinion. Use these guys if you must, but get a second opinion before you okay any work other then an oil change. I'll be installing a new carburetor this spring, I'll have to eat that $680 that I gave Wynn for bad advise. Note, I keep saying Wynn. Because the mechanics were shocked I was rebuilding it and not replacing it. Wynn pushed hard on the rebuild. But I get it, more hours in rebuilding then replacing. You got me there World Auto. I just hope other customers read this. FYI, I found that warm happy shop. I've been taking my Impala to Midas of Eden Prairie. The guys have been great and have gone above and beyond on repairs and services I've needed. I never leave there feeling like I've been taken advantage of and the mechanics are always 100% and the same page as the adviser's. Thanks for taking the time to read this and good luck to you.

1
★☆☆☆☆

Go here only if you have an excess of money and don't mind paying for services not needed. I brought my 1960 Impala to these guys to have the carburetor worked on. The car had been in storage for 10 years. Wynn had advised me that the carb was full of rust, but could easily be rebuilt for roughly $680.00. I inquired about a new carb, he said not necessary, the current carb is fine, it just needs to be rebuilt. I trusted his advise and said lets do it. I picked the car up and she ran beautifully for 2 weeks....until I rolled the windows up and could hear this obnoxious, annoying high pitch whistle. (Which my wife pointed out). I didn't notice it initially because with the windows down the wind muffled it. I took the car back in, advised Wynn of the whistle, he said they'd look into it. I received a call 2 hours later, Wynn said that it turns out I need a new carburetor because the current one has a micro crack in the body. (I hadn't even put 10 miles on the car since they initially rebuilt the carb for $680.00!!). I was pretty upset, he said there was no way of him knowing, I then reminded him that I had asked about buying a new one in which he assured me it wasn't necessary. I was extremely frustrated! I said fine, lets put a new one on there but I want to pay his cost on it. There's no way I'm paying full cost for a new carb after he mistakenly advised to rebuild a bad carb. He said no, he's not willing to do it, but maybe he can do a temporary patch of some sort, he'll call me back. (A temporary patch??? Seriously?) I get a call 3 hours later, he said he sent it out to some carb shop, its good as new. I went to pick it up, the mechanic didn't even want to speak to me, he said just take my car and go. (That wasn't comforting at all). And to top it off, Wynn had that screw up look on his face.... Anyway, I drove the car out of there.....the noise returned after two weeks. I spent $680 for nothing.....$680, and the mechanic said just take it and go...... I did some research, it turns out I could of bought a new carb and had it installed for cheaper. It makes me sick every time I think about this. I waited all summer before I wrote this review. I'm a small business owner, I believe in always trying to stay on the positive side with people. But this whole experience is so not right. I don't want it to happen to anyone else. There is another review on the web from a BMW owner who also got taken pretty bad by these guys. I read it before taking my vehicle to them, I figured it was just a flook, just one bad customer. But now I really feel that guys pain. These guys are great if your ignorant about cars and carry an open wallet. But if your looking for that warm place you can trust, if your looking for that shop that is looking out for "your" best interest. Please, for the sake of anyone who just doesn't want to be screwed, please shop around, always get a second opinion. Use these guys if you must, but get a second opinion before you okay any work other then an oil change. I'll be installing a new carburetor this spring, I'll have to eat that $680 that I gave Wynn for bad advise. Note, I keep saying Wynn. Because the mechanics were shocked I was rebuilding it and not replacing it. Wynn pushed hard on the rebuild. But I get it, more hours in rebuilding then replacing. You got me there World Auto. I just hope other customers read this. FYI, I found that warm happy shop. I've been taking my Impala to Midas of Eden Prairie. The guys have been great and have gone above and beyond on repairs and services I've needed. I never leave there feeling like I've been taken advantage of and the mechanics are always 100% and the same page as the adviser's. Thanks for taking the time to read this and good luck to you.

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Professional, honest and upfront are the words I would use to describe this company and employees. As a woman I am treated with respect. They take the time to explain exactly what needs to be done and give me several options. They also let me know what repairs I can expect coming up- what needs to be taken care of right away and what can wait.

5
★★★★★

Professional, honest and upfront are the words I would use to describe this company and employees. As a woman I am treated with respect. They take the time to explain exactly what needs to be done and give me several options. They also let me know what repairs I can expect coming up- what needs to be taken care of right away and what can wait.

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I brought my business in on a recommendation from my wifes boss. I called them to have the vehicle towed in. They told me that no problem we will get it in the shop today. At the end of the day when the car was still sitting in the parking lot, I called back. They told me, oh yeah just got it in, as I'm leaning on my car. Then came the ever inflating repair bill. the thing is, i kept on top of them asking questions and making sure i knew what to expect, then came the final bill w/ an extra $350 tagged on it. not cool.

1
★☆☆☆☆

I brought my business in on a recommendation from my wifes boss. I called them to have the vehicle towed in. They told me that no problem we will get it in the shop today. At the end of the day when the car was still sitting in the parking lot, I called back. They told me, oh yeah just got it in, as I'm leaning on my car. Then came the ever inflating repair bill. the thing is, i kept on top of them asking questions and making sure i knew what to expect, then came the final bill w/ an extra $350 tagged on it. not cool.

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This is the best place in Minneapolis to have your car repaired. Wynne, Chris, Tom and the gang are like family, I've been doing business with them since 1996, and they've always gone the distance. To bad jon j wasn't honest about what he understands about maintenance and the real cost. Omissions and deletions in stories like his cover the truth, I'm sure Worlds persecutive is quite different, and the truth of Jon J's situation is quite different than presented below. Ask the judge, he sure didn't throw out the case now did he? I've got 13 years with these same guys that have been there since day one, and are still there today, this is the best Mercedes shop in town, bar none.

5
★★★★★

This is the best place in Minneapolis to have your car repaired. Wynne, Chris, Tom and the gang are like family, I've been doing business with them since 1996, and they've always gone the distance. To bad jon j wasn't honest about what he understands about maintenance and the real cost. Omissions and deletions in stories like his cover the truth, I'm sure Worlds persecutive is quite different, and the truth of Jon J's situation is quite different than presented below. Ask the judge, he sure didn't throw out the case now did he? I've got 13 years with these same guys that have been there since day one, and are still there today, this is the best Mercedes shop in town, bar none.

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0 out of 1 people found this review helpful.

.

I took my car into World Auto to have the cylinder head and valves etc. fixed. I discussed at length the fact that I did not plan on spending over $2000.00 on it as I could buy a guarnateed used engine for that amount. After discussion I was told that it "would be no more than $2500.00" max., and be ready in two weeks, that they had "certified" foreign mechanic. Long story short...after multiple calls, stopping in four times, I finally got my car two months later and they charged me $5400!!!!! I paid $2500 by credit card and balance by check. I stopped payment on check-Ended up in conciliation court where the judge "split the difference", this despite the fact I had to take the card to dealer within two months and they replaced multiple parts that World Auto said they had put in new. I READ THEY CHANGE OIL FOR $8.00 DOLLARS...PROBABLY TO SET YOU UP!

1
★☆☆☆☆

I took my car into World Auto to have the cylinder head and valves etc. fixed. I discussed at length the fact that I did not plan on spending over $2000.00 on it as I could buy a guarnateed used engine for that amount. After discussion I was told that it "would be no more than $2500.00" max., and be ready in two weeks, that they had "certified" foreign mechanic. Long story short...after multiple calls, stopping in four times, I finally got my car two months later and they charged me $5400!!!!! I paid $2500 by credit card and balance by check. I stopped payment on check-Ended up in conciliation court where the judge "split the difference", this despite the fact I had to take the card to dealer within two months and they replaced multiple parts that World Auto said they had put in new. I READ THEY CHANGE OIL FOR $8.00 DOLLARS...PROBABLY TO SET YOU UP!

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1 out of 1 people found this review helpful.

.

This is a full-service auto maintenance shop that is hidden away on a frontage road off of Highway 5 in Eden Prairie. They have these deals where they will change your oil and filter for $8.00. Look for their coupons in the mail.

PROS: Good work. Good prices
CONS: Nowhere in the area to go to while waiting for work to complete.

4
★★★★☆

This is a full-service auto maintenance shop that is hidden away on a frontage road off of Highway 5 in Eden Prairie. They have these deals where they will change your oil and filter for $8.00. Look for their coupons in the mail.

PROS: Good work. Good prices
CONS: Nowhere in the area to go to while waiting for work to complete.

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0 out of 1 people found this review helpful.

 

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