Como Imports

★★★★☆

About Como Imports

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Hours
Fri 8am-4pm

Automotive

Automotive
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221 S Concord St Minneapolis, KS

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3.5 10
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I have taken my car to Como Imports for many years. And I keep returning because they are the most trustworthy auto repair service I have experienced. On my very first visit long ago, I had a list of things to be done including getting

3
★★★★★

I have taken my car to Como Imports for many years. And I keep returning because they are the most trustworthy auto repair service I have experienced. On my very first visit long ago, I had a list of things to be done including getting

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Had a warning light checked by computer here and was told that this particular warning was not a big deal and that they could 'turn off' the warning light. A month later the light came back on and took it back to Como and they found the same problem come up in the system. So we said we'd like to have the problem fixed because it wasn't worth ignoring any longer. Given that it was the same warning, wouldn't you think that the service check would be excluded from the total cost of the repair (something like $600)? Nope. They still charged the $90 fee. Ridiculous and frustrating.
In addition, the car started to smell like burnt plastic after the repair. It took 3 separate trips back to the shop before they could find the piece of plastic stuck in a pipe and the smell stopped.
Regardless to say I won't be back there.

0
★☆☆☆☆

Had a warning light checked by computer here and was told that this particular warning was not a big deal and that they could 'turn off' the warning light. A month later the light came back on and took it back to Como and they found the same problem come up in the system. So we said we'd like to have the problem fixed because it wasn't worth ignoring any longer. Given that it was the same warning, wouldn't you think that the service check would be excluded from the total cost of the repair (something like $600)? Nope. They still charged the $90 fee. Ridiculous and frustrating.
In addition, the car started to smell like burnt plastic after the repair. It took 3 separate trips back to the shop before they could find the piece of plastic stuck in a pipe and the smell stopped.
Regardless to say I won't be back there.

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It's the worst place. They scam any way they can. Confronted them with a problem they fixed but still not working well after checking at other auto repair. They came up with excuses and refuse to replace without charging labor again! They even try to scam me again even after I told them the problem's not fixed by saying other parts are contributing. DON'T GO THERE!!! WASTE OF MONEY AND TIME AND THEY'LL SCAM YOU EVEN AFTER BEING CONFRONTED!

1
★☆☆☆☆

It's the worst place. They scam any way they can. Confronted them with a problem they fixed but still not working well after checking at other auto repair. They came up with excuses and refuse to replace without charging labor again! They even try to scam me again even after I told them the problem's not fixed by saying other parts are contributing. DON'T GO THERE!!! WASTE OF MONEY AND TIME AND THEY'LL SCAM YOU EVEN AFTER BEING CONFRONTED!

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I have been going to Como Imports since 1995, so thats about 14 years now and they've been there anytime i've needed any sort of repairs. I've had 4 different vehicles over that time and no matter what work i had done from an oil change to electrical work, they've had the best service and the best prices. I gave up going to the dealership because they were just killing me with their prices, at Como i haven't had to shop around.

The guys are really friendly, I can get an appointment pretty much any day of the week either same day or the next day.

They are very good with their prices, and they offer a wide range of choices when it comes to replacing something.

I'll keep going there for the next 14 years and then some.

5
★★★★★

I have been going to Como Imports since 1995, so thats about 14 years now and they've been there anytime i've needed any sort of repairs. I've had 4 different vehicles over that time and no matter what work i had done from an oil change to electrical work, they've had the best service and the best prices. I gave up going to the dealership because they were just killing me with their prices, at Como i haven't had to shop around.

The guys are really friendly, I can get an appointment pretty much any day of the week either same day or the next day.

They are very good with their prices, and they offer a wide range of choices when it comes to replacing something.

I'll keep going there for the next 14 years and then some.

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I've been going there since 1995 and its still a great place. I've shopped around and gone to the dealership, but the guys at Como Imports are the best in my book.

The prices are good and the service they provide is much better. They do all of the repairs my car dealer would but for almost half the price.

I've had 5 different cars over the years and they've taken care of all the problems small or large that i've came accross.

I would really recommend that anyone looking for a repair shop check out Como Imports, you won't be disappointed.

2
★★★★★

I've been going there since 1995 and its still a great place. I've shopped around and gone to the dealership, but the guys at Como Imports are the best in my book.

The prices are good and the service they provide is much better. They do all of the repairs my car dealer would but for almost half the price.

I've had 5 different cars over the years and they've taken care of all the problems small or large that i've came accross.

I would really recommend that anyone looking for a repair shop check out Como Imports, you won't be disappointed.

Pros: Great prices, Customer service, knowledge, Parts

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If you want to go somewhere and get bad service, please go here. I was surprised since they brag about how customer-service orientated they are and yet they are the complete opposite.

My husband and I spent a nice chunk of money to have our car fixed. When I came to pick the car up, the owner said he couldn't hear anything even though I could. On Christmas Eve night, the car broke down. We had to spend even more money to get the car in working condition.

Thank you Como Imports.

0
★☆☆☆☆

If you want to go somewhere and get bad service, please go here. I was surprised since they brag about how customer-service orientated they are and yet they are the complete opposite.

My husband and I spent a nice chunk of money to have our car fixed. When I came to pick the car up, the owner said he couldn't hear anything even though I could. On Christmas Eve night, the car broke down. We had to spend even more money to get the car in working condition.

Thank you Como Imports.

Pros: Nothing

Cons: Everything

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This is yet antoher untrustworthy shop. The owner scammed me into paying more for my repairs than needed. The vehicle has been having a problem for over a year now. When I brought it in, I was told that the problem magically went away. In the mean time, they found more problems that I should address instead, totaling over $1500.00. I repaired the majority of the issues he mentioned, but when the work was completed, he stated that the original problem I brought it in for, was back! He refused to look into it unless I paid him more $$ even though I had already paid for the diagnostics and about a thousand dollars of other work. When I disputed the issue, the owner became very rude and unprofessional. He even went as far to regulate how I paid for the services stating I was required to pay cash only for fear that I would cancel payment on a check/credit card. I have never been more insulted by a business owner in my life. I would never even bother writing a poor review about a business, but in this case I don't want anyone else to get burned by this shady and vindictive owner. He is out to make money and doesn't care how. He even said in conversation that, "this is how he puts food on his table". He knows he is stealing from people!

0
★☆☆☆☆

This is yet antoher untrustworthy shop. The owner scammed me into paying more for my repairs than needed. The vehicle has been having a problem for over a year now. When I brought it in, I was told that the problem magically went away. In the mean time, they found more problems that I should address instead, totaling over $1500.00. I repaired the majority of the issues he mentioned, but when the work was completed, he stated that the original problem I brought it in for, was back! He refused to look into it unless I paid him more $$ even though I had already paid for the diagnostics and about a thousand dollars of other work. When I disputed the issue, the owner became very rude and unprofessional. He even went as far to regulate how I paid for the services stating I was required to pay cash only for fear that I would cancel payment on a check/credit card. I have never been more insulted by a business owner in my life. I would never even bother writing a poor review about a business, but in this case I don't want anyone else to get burned by this shady and vindictive owner. He is out to make money and doesn't care how. He even said in conversation that, "this is how he puts food on his table". He knows he is stealing from people!

Pros: Other than owner, the rest of the staff is great

Cons: Slow service, not truthful, unprofessional vindictive ownership

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I've used como for around 10 years now--they are top notch mechanics--as a shadetree mechanic myself I can tell when shops don't have skilled techs. I've brought them all kinds of weird cars with weird problems over the years and they've always done good.

I also send my mom and wife there, and as the previous reviewer notes they are not condescending to women as so many shops are. They do a good job explaining and giving customers choices.

2
★★★★★

I've used como for around 10 years now--they are top notch mechanics--as a shadetree mechanic myself I can tell when shops don't have skilled techs. I've brought them all kinds of weird cars with weird problems over the years and they've always done good.

I also send my mom and wife there, and as the previous reviewer notes they are not condescending to women as so many shops are. They do a good job explaining and giving customers choices.

Pros: Honest, fair, friendly

Cons: can be a little slow--ALWAYS when promised but can take a bit...

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Everyone that works at Como Imports is really friendly, and extremely helpful. They respect everyone, and don't blow off women like some shops do. They have always called before doing any repairs and took time to explain the repair in depth. They also offer prices for brand name and aftermarket supplies so you can pick what works best for you. I've done a lot of looking around at prices at different shops, and Como Imports is the same price or a bit lower for the services I've needed.

2
★★★★★

Everyone that works at Como Imports is really friendly, and extremely helpful. They respect everyone, and don't blow off women like some shops do. They have always called before doing any repairs and took time to explain the repair in depth. They also offer prices for brand name and aftermarket supplies so you can pick what works best for you. I've done a lot of looking around at prices at different shops, and Como Imports is the same price or a bit lower for the services I've needed.

Pros: Great staff, Reliable repairs, Knowledgeable

Cons: Occasionally busy

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Como Imports is friendly and fair. I've been having a hard-to-diagnose problem with my car, and they have been great. Twice I have taken my car there to have the computer codes checked and cleared and they have not charged me anything to do it! The guys in the office are nice, don't talk down to you because you are a woman, and will spend time with you explaining what they have done, what they think needs to be done, and answering your questions. So far their prices are below what the dealer would charge. I would not take my car anywhere else.

5
★★★★★

Como Imports is friendly and fair. I've been having a hard-to-diagnose problem with my car, and they have been great. Twice I have taken my car there to have the computer codes checked and cleared and they have not charged me anything to do it! The guys in the office are nice, don't talk down to you because you are a woman, and will spend time with you explaining what they have done, what they think needs to be done, and answering your questions. So far their prices are below what the dealer would charge. I would not take my car anywhere else.

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