Diamond Lake Equipment

★★★★★
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  • 5340 Lyndale Ave South

    Minneapolis, MN 55419

    Map & Directions
  • 612-827-5525

Home & Garden

Home & Garden
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4.5 2
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The equipment that I have rented has always worked well, has been well used and the employees are very knowledgeable. I have rented gas powered yard tools, and other semi-heavy tools, I'm a self employed handyman.

2
★★★★★

The equipment that I have rented has always worked well, has been well used and the employees are very knowledgeable. I have rented gas powered yard tools, and other semi-heavy tools, I'm a self employed handyman.

Pros: Off street parking, eager to please

Cons: equipment is not new

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I rented a patio heater for a party and it didn't heat! It took them about 50 minutes to find the right valve for it, so that was a bit annoying since I had made the reservation several days in advance.

When I returned the heater, I told them it hadn't done it's job. I was hoping I might get a partial refund. At the time, they just said, "we'll check it out." I decided I didn't want to bother fighting for the refund, so I left. A couple days later, I got a call from them saying that they had looked at it and the propane tube had been blocked. They gave me a full refund!

So, the product wasn't great, but in the end the service was. I'd give them another chance.

2
★★★★☆

I rented a patio heater for a party and it didn't heat! It took them about 50 minutes to find the right valve for it, so that was a bit annoying since I had made the reservation several days in advance.

When I returned the heater, I told them it hadn't done it's job. I was hoping I might get a partial refund. At the time, they just said, "we'll check it out." I decided I didn't want to bother fighting for the refund, so I left. A couple days later, I got a call from them saying that they had looked at it and the propane tube had been blocked. They gave me a full refund!

So, the product wasn't great, but in the end the service was. I'd give them another chance.

Pros: availability, service

Cons: waiting time

 

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