Woody's Shady Oak Grille

★★★☆☆
  • 6399 City West Pkwy

    Eden Prairie, MN 55344

    Map & Directions
  • 952-944-8799

About Woody's Shady Oak Grille

Hours
Sun 8am-8pm, Mon-Fri 7am-10pm, Sat 8am-10pm

Food

Food
More choices in Eden Prairie:
Resultset_next

Applebee's

8421 Joiner Way Eden Prairie, MN

Resultset_next

Ruby Tuesday

12900 Technology Dr Eden Prairie, MN

3.4 15
Hi! Sign in to let us know how Woody's Shady Oak Grille was?
Write a Review
.

My family and I have been going to Woody's for years, and it is sad for me to have to say this, but I can no longer recommend it to family and friends. Mismanagement, as often happens with restaurants, has clearly run it aground. Other diners agree because it used to be tough to get into Woody's on a Sunday morning, but it was half full today and the past few visits.

The last time I was there, they not only did not have my first choice of wine available (a common one I have ordered often there), but they were also 'out' of my second choice. This time, they were 'out' of creamer for coffee. There is a mini-mart across the street...it would take no time to go get some, but more importantly, how do you run out of such a staple of Sunday morning brunch?? When the waitress brought the coffee and mentioned off-handedly that they were out of cream and walked away, I was surprised, but when I ordered tea instead and the bill came and was told 'the manager decided not to charge you for both drinks, just the one', I was stunned. That kind of terrible customer service should not happen at an upscale restaurant. It is like serving waffles without syrup and then, after you ordered something else, you were told they had decided not to charge you for the waffles. Duh!

Speaking of waffles, my mother ordered a Strawberry Waffle and it literally came with a melon scoop of whipped cream and the equivalent of 2 sliced strawberries. That is not even close to one berry per bite and not at all what it used to be.

As I mentioned, my family and I have been eating there for years and have never felt that we were not getting value for the experience until now. Maybe they are having financial difficulty, but for now we will vote with our wallets and will choose to go elsewhere. The two stars are for old times sake...it really deserves a one for such a disappointing experience.

1
★★☆☆☆

My family and I have been going to Woody's for years, and it is sad for me to have to say this, but I can no longer recommend it to family and friends. Mismanagement, as often happens with restaurants, has clearly run it aground. Other diners agree because it used to be tough to get into Woody's on a Sunday morning, but it was half full today and the past few visits.

The last time I was there, they not only did not have my first choice of wine available (a common one I have ordered often there), but they were also 'out' of my second choice. This time, they were 'out' of creamer for coffee. There is a mini-mart across the street...it would take no time to go get some, but more importantly, how do you run out of such a staple of Sunday morning brunch?? When the waitress brought the coffee and mentioned off-handedly that they were out of cream and walked away, I was surprised, but when I ordered tea instead and the bill came and was told 'the manager decided not to charge you for both drinks, just the one', I was stunned. That kind of terrible customer service should not happen at an upscale restaurant. It is like serving waffles without syrup and then, after you ordered something else, you were told they had decided not to charge you for the waffles. Duh!

Speaking of waffles, my mother ordered a Strawberry Waffle and it literally came with a melon scoop of whipped cream and the equivalent of 2 sliced strawberries. That is not even close to one berry per bite and not at all what it used to be.

As I mentioned, my family and I have been eating there for years and have never felt that we were not getting value for the experience until now. Maybe they are having financial difficulty, but for now we will vote with our wallets and will choose to go elsewhere. The two stars are for old times sake...it really deserves a one for such a disappointing experience.

.

We went to Woody's on Easter and were thoroughly disappointed. We had requested a table in the back room, and called twice during the week to confirm, but when we arrived, they had a table set for us in the main restaurant. After some shuffling, they did seat us in the back room. Once we sat down, it took a good ten minutes before the servers came to take our drink orders, and when they did, they let us know that two servers would be splitting our table with only 12 people in our party. That turned out to be the worst decision they could have made. After half of the table's drink orders arrived, one server started taking half of the table's food orders. The other server did not come back to our table for about 8-10 minutes (a long time when you are hungry!) and they did not put in the full order until both sides of the table ordered. Once the food started coming out, only nine of us had food. They forgot to put in my great aunt's order completely, and the other two people did not get to start eating until most of us were half-finished. The worst of it all, one server just blamed his fellow server: "Oh, I'm sorry, but that wasn' my half of the order." We assumed that because it was Easter, they were probably just extra busy in the main part of the restaurant, but when I got up to use the bathroom, the place was half-empty, and no one was waiting to be seated. I did enjoy my food, but the very poor service, and the lack of responsibility will probably prevent me from returning to Woody's Grille again.

2
★★☆☆☆

We went to Woody's on Easter and were thoroughly disappointed. We had requested a table in the back room, and called twice during the week to confirm, but when we arrived, they had a table set for us in the main restaurant. After some shuffling, they did seat us in the back room. Once we sat down, it took a good ten minutes before the servers came to take our drink orders, and when they did, they let us know that two servers would be splitting our table with only 12 people in our party. That turned out to be the worst decision they could have made. After half of the table's drink orders arrived, one server started taking half of the table's food orders. The other server did not come back to our table for about 8-10 minutes (a long time when you are hungry!) and they did not put in the full order until both sides of the table ordered. Once the food started coming out, only nine of us had food. They forgot to put in my great aunt's order completely, and the other two people did not get to start eating until most of us were half-finished. The worst of it all, one server just blamed his fellow server: "Oh, I'm sorry, but that wasn' my half of the order." We assumed that because it was Easter, they were probably just extra busy in the main part of the restaurant, but when I got up to use the bathroom, the place was half-empty, and no one was waiting to be seated. I did enjoy my food, but the very poor service, and the lack of responsibility will probably prevent me from returning to Woody's Grille again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Love Woody's - they have the best White Chicken Chili. Great place to eat and they have some pretty original menu items to pick from.

4
★★★★☆

Love Woody's - they have the best White Chicken Chili. Great place to eat and they have some pretty original menu items to pick from.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Good food. Unique items on the menu. Service can be great and can also be not so good. Prices are reasonable. Location not close to other places but there is a ton of parkings.

4
★★★★☆

Good food. Unique items on the menu. Service can be great and can also be not so good. Prices are reasonable. Location not close to other places but there is a ton of parkings.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Woody's has been a favorite of mine for some time. Why? It simply had ton's of great food on the menu. If you enjoy fish thier Gorgonzola Salmon is fantastic, the pecan crusted walleye is great, and the Ahi Tuna is terrific. Old stand by's such as Meatloaf and Prime Rib won't dissapoint. Thier pizza's and calzones are fantastic as well. All the items are priced reasonably. The ambience of the restaurant is homey and confortable. Tough to not get a good meal at this place............

2
★★★★☆

Woody's has been a favorite of mine for some time. Why? It simply had ton's of great food on the menu. If you enjoy fish thier Gorgonzola Salmon is fantastic, the pecan crusted walleye is great, and the Ahi Tuna is terrific. Old stand by's such as Meatloaf and Prime Rib won't dissapoint. Thier pizza's and calzones are fantastic as well. All the items are priced reasonably. The ambience of the restaurant is homey and confortable. Tough to not get a good meal at this place............

.

Service started out slow as the server had no idea we had been seated. Bathroom vanity/towels not exactly set up for short people in the women's restroom. Food was great when we were finally served! BBQ chicken pizza and White Chicken Chili Nachos Delicious!

3
★★★☆☆

Service started out slow as the server had no idea we had been seated. Bathroom vanity/towels not exactly set up for short people in the women's restroom. Food was great when we were finally served! BBQ chicken pizza and White Chicken Chili Nachos Delicious!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stopped in for a pizza after a movie, service was excellent! Annie was a joy to be around, this was our first visit and she made us feel as if we had been regulars for years. Great wine selection and affordable. My wife and I had a quiet booth and enjoyed a little bonding time.

2
★★★★☆

Stopped in for a pizza after a movie, service was excellent! Annie was a joy to be around, this was our first visit and she made us feel as if we had been regulars for years. Great wine selection and affordable. My wife and I had a quiet booth and enjoyed a little bonding time.

Pros: Great lighting, super staff

Cons: first visit

.

A group of executives from our corporation, visited the establishment on September 20, 2007 for a business dinner. Though service was good, as was the food. The manager on duty was rude, unprofessional, etc. After having three credit cards declined (one of which was an American Express, who was contacted by the cardholder at the establishment to confirm approval). The manager implied the validity of payment was questionable! We will definitely take our $ 500.00 plus checks / tabs and our valid credit cards to another establishment!

0
★☆☆☆☆

A group of executives from our corporation, visited the establishment on September 20, 2007 for a business dinner. Though service was good, as was the food. The manager on duty was rude, unprofessional, etc. After having three credit cards declined (one of which was an American Express, who was contacted by the cardholder at the establishment to confirm approval). The manager implied the validity of payment was questionable! We will definitely take our $ 500.00 plus checks / tabs and our valid credit cards to another establishment!

Pros: Server was good, food was enjoyable

Cons: Disrespect of dining guests

.

The nerve of these folks! I walked in & ordered a burger & a chicken with pasta dish...at 30 minutes I asked for status...took an additional 10 to get the food. I asked for a goodwill gesture (free desert) & they failed to make this until I reminded them again. When I asked for a manager, she suggested that I should have asked her for the free desert. When I asked her why she never came up and asked me if there was a problem when 1) I was the only one waiting in the small lobby & 2) I was clearly upset, she said she never saw me. To see if they were consistent, we went there the next night after calling in a dessert to-go. My wife was never greeted in the lobby, & after 5 minutes, she had to flag someone down to get her order.

Food was decent but the attitude and lack of service at this restaurant is more than I can overlook

0
★☆☆☆☆

The nerve of these folks! I walked in & ordered a burger & a chicken with pasta dish...at 30 minutes I asked for status...took an additional 10 to get the food. I asked for a goodwill gesture (free desert) & they failed to make this until I reminded them again. When I asked for a manager, she suggested that I should have asked her for the free desert. When I asked her why she never came up and asked me if there was a problem when 1) I was the only one waiting in the small lobby & 2) I was clearly upset, she said she never saw me. To see if they were consistent, we went there the next night after calling in a dessert to-go. My wife was never greeted in the lobby, & after 5 minutes, she had to flag someone down to get her order.

Food was decent but the attitude and lack of service at this restaurant is more than I can overlook

Pros: Brownie dessert was great, burger was good

Cons: HORRIBLE CUSTOMER SERVICE

.

Woodys is an awesome restaurant. Their menu includes several appetizer choices. They have a great selection of entree salads (it's hard to choose because they are all so good). They have pastas, delicious brick oven pizzas, wonderful steaks and fish and seafood choices. They have a full bar. Their children's menu is one of the best that I've seen. If you like weekend brunches theirs is one of the best. The service is top-notch. They have outdoor dining during the warmer months. The restaurant has a nice ambiance with a fireplace and comfortable tables and booths. It's so good that we dine their quite frequently.

PROS: Great Food, Great Service, Great Atmosphere
CONS: None

4
★★★★☆

Woodys is an awesome restaurant. Their menu includes several appetizer choices. They have a great selection of entree salads (it's hard to choose because they are all so good). They have pastas, delicious brick oven pizzas, wonderful steaks and fish and seafood choices. They have a full bar. Their children's menu is one of the best that I've seen. If you like weekend brunches theirs is one of the best. The service is top-notch. They have outdoor dining during the warmer months. The restaurant has a nice ambiance with a fireplace and comfortable tables and booths. It's so good that we dine their quite frequently.

PROS: Great Food, Great Service, Great Atmosphere
CONS: None

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been here for weekday lunch, weekend lunch, and happy hour. I have not been disappointed. My husband did turn back the clam chowder as being too salty a couple days ago, but it was promptly removed from the bill, and a new item was offered.
Their happy hour and early dinner deals are wonderful. The pizza's are great.
They remembered me after only my second time, and what I drink.
Woody's appears to be a nice place to work as well. I saw the kitchen staff laughing and joking with each other. That helps improve service and food.
They could clean their parking lot a little more often. There's a pile of broken glass out there that has been there for about a week.

2
★★★★★

I've been here for weekday lunch, weekend lunch, and happy hour. I have not been disappointed. My husband did turn back the clam chowder as being too salty a couple days ago, but it was promptly removed from the bill, and a new item was offered.
Their happy hour and early dinner deals are wonderful. The pizza's are great.
They remembered me after only my second time, and what I drink.
Woody's appears to be a nice place to work as well. I saw the kitchen staff laughing and joking with each other. That helps improve service and food.
They could clean their parking lot a little more often. There's a pile of broken glass out there that has been there for about a week.

Pros: Food, service, special deals

.

We had been to Woody's for dinner on a number of occasions with different groups and had never been disappointed. My husband, son and I always go out for breakfast on Saturdays and have found there to be a real hole in this dining category in Eden Prairie. We had no idea Woody's served breakfast and gave it a try last week - we will definitely go back for that meal now as well! My husband is a big eggs benedict fan and thougt theirs were some of the best he's had.

2
★★★★★

We had been to Woody's for dinner on a number of occasions with different groups and had never been disappointed. My husband, son and I always go out for breakfast on Saturdays and have found there to be a real hole in this dining category in Eden Prairie. We had no idea Woody's served breakfast and gave it a try last week - we will definitely go back for that meal now as well! My husband is a big eggs benedict fan and thougt theirs were some of the best he's had.

Pros: selection, quality, freshness

.

Great menu whether it be for drinks and appetizers or a full three course meal! The restaurant is in an easily accessible location in Eden Prairie that otherwise does not offer any other quality spots. During the warm months, enjoy the patio seating or reserve the back room for a more intimate group gathering. I strongly suggest the seared ahi tuna as an appetizer or main course; it has always been fresh and flavorful.

2
★★★★★

Great menu whether it be for drinks and appetizers or a full three course meal! The restaurant is in an easily accessible location in Eden Prairie that otherwise does not offer any other quality spots. During the warm months, enjoy the patio seating or reserve the back room for a more intimate group gathering. I strongly suggest the seared ahi tuna as an appetizer or main course; it has always been fresh and flavorful.

Pros: Service, Menus, Fresh Food

Cons: Busy

.

I have not found a place in this area that has better food for hte price than Woody's grille. With all the corporate restaurants going up in the Eden Prairie area, it's nice to eat at an independant place with such good food and service. I would always reccomend Woody's.

2
★★★★★

I have not found a place in this area that has better food for hte price than Woody's grille. With all the corporate restaurants going up in the Eden Prairie area, it's nice to eat at an independant place with such good food and service. I would always reccomend Woody's.

Pros: Food Taste, Service, Personablity

Cons: Wait on Sundays, Loud

.

Having been to Woody's at least 5 five time in the past year, I have never been disappointed. So when it came to planning a nice, special birthday lunch out for my mother-in-law I thought this would be a "no brainer." What a shock. Although the food was good, the surroundings were awful. You couldn't hear the person next to you, let alone hear yourself think. We were screaming our conversation to each other and even then were barely heard. We will never go back. What a disappointment!

1
★★☆☆☆

Having been to Woody's at least 5 five time in the past year, I have never been disappointed. So when it came to planning a nice, special birthday lunch out for my mother-in-law I thought this would be a "no brainer." What a shock. Although the food was good, the surroundings were awful. You couldn't hear the person next to you, let alone hear yourself think. We were screaming our conversation to each other and even then were barely heard. We will never go back. What a disappointment!

Pros: Good Food, Nice Variety on Menu

Cons: Awful Acoustics

 

Wait, you're the expert.

If you've been to or used Woody's Shady Oak Grille, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review