Nitti Sanitation Inc

★★★★☆
  • 1725 Meadowview Dr

    Eagan, MN 55121

    Map & Directions
  • 651-457-7497

About Nitti Sanitation Inc

Hours
By appointment

Communications & Utilities

Communications & Utilities
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I have been a loyal customer for 3 years but today I experienced the worse customer service/appreciation. I rather pay a little bit more to another service where they will value/appreciate you as a customer.

3
★★★★★

I have been a loyal customer for 3 years but today I experienced the worse customer service/appreciation. I rather pay a little bit more to another service where they will value/appreciate you as a customer.

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Nitti has been wonderful. I have never had any issues with them. Also, I had been using them for a few years and they always came late in the day, but they changed their routes and now come before 8am. I have forgotten to put the bin down at the end of the driveway by 8am occasionally. One time the driver saw me opening the garage door and graciously waited for me to bring the bin down the driveway. Another time I had the bin up by the garage...and it was overflowing. I didn't get it to the end of the driveway by the morning. When I went out to put it out in hopes that I was early enough, I found out that it was already empty. The driver had come up my driveway and gotten my bin and picked it up! Now THAT is service!

5
★★★★★

Nitti has been wonderful. I have never had any issues with them. Also, I had been using them for a few years and they always came late in the day, but they changed their routes and now come before 8am. I have forgotten to put the bin down at the end of the driveway by 8am occasionally. One time the driver saw me opening the garage door and graciously waited for me to bring the bin down the driveway. Another time I had the bin up by the garage...and it was overflowing. I didn't get it to the end of the driveway by the morning. When I went out to put it out in hopes that I was early enough, I found out that it was already empty. The driver had come up my driveway and gotten my bin and picked it up! Now THAT is service!

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Andrea B, I have been using Nitti for over 10 years and many many times have put my recycling out on the wrong week. Ummm, the drivers know how to read, they DO NOT put the recycling in the trash.
SUPPORT YOUR LOCAL BUSINESSES, Nitti is a great service!

5
★★★★★

Andrea B, I have been using Nitti for over 10 years and many many times have put my recycling out on the wrong week. Ummm, the drivers know how to read, they DO NOT put the recycling in the trash.
SUPPORT YOUR LOCAL BUSINESSES, Nitti is a great service!

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.

I live in Eagan and we use Nitti. Please be aware that recycling pick-up is bi-weekly, so if you put recycling out every week, it may get hauled as trash.

3
★★★☆☆

I live in Eagan and we use Nitti. Please be aware that recycling pick-up is bi-weekly, so if you put recycling out every week, it may get hauled as trash.

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Great sevice. The drivers are nice, always clean up. Best in town. The price is fair so support the little guy.

5
★★★★★

Great sevice. The drivers are nice, always clean up. Best in town. The price is fair so support the little guy.

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.

All these reviews for dumping recycling into the trash is nonsense!
They have 2 different tucks, one for trash and one for recycling. Maybe they just don't know the difference between the trucks... I've used them for years and have never seen the trash guy pick up the recycling.
The best part is their a local company doing it for cheaper!!
I give 2 thumbs way up.

5
★★★★★

All these reviews for dumping recycling into the trash is nonsense!
They have 2 different tucks, one for trash and one for recycling. Maybe they just don't know the difference between the trucks... I've used them for years and have never seen the trash guy pick up the recycling.
The best part is their a local company doing it for cheaper!!
I give 2 thumbs way up.

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.

I was a loyal coustomer of Trojes in South St. Paul for 10yrs.
Two gentalman came to my door with a price that was half of what I was paying with Trojes.

I've been with Nitti's for over 2 years now and the service is increadable. They havn't raised the price once.
Changing services is the best thing I've done in a while.
Thanks Nitti's

2
★★★★★

I was a loyal coustomer of Trojes in South St. Paul for 10yrs.
Two gentalman came to my door with a price that was half of what I was paying with Trojes.

I've been with Nitti's for over 2 years now and the service is increadable. They havn't raised the price once.
Changing services is the best thing I've done in a while.
Thanks Nitti's

.

Had 2 salesmen stop by giving me a quote that was way below what my current provider was (trojes). I did not sign up then but called in after reading several reviews here (positive and neative). I asked them questions about recycling issues and other comments stated here and all I got was a dance. No complete answers and when directly asked why they simply stated that was the opinion of someone who was not even a customer. I dropped it at that point as I was not going to get a straght answer. They did offer 20.82 for a 65 gal can with a 55 gal recycle can. I decided to call my current provider and find out what they could do. Trojes did more than meet the quote they beat it. Trojes also does an incredable job with recycling. Not trying to pimp up Trojes however as a potenial new customer for Nitti they certainly did not compare to the service, honesty, or business practices of Trojes (which is my only comparision meaning perhaps Waste Management or another service would be even better). I'm sticking with Trojes and would recommend them to anyone looking to compare services and pricing.

1
★★☆☆☆

Had 2 salesmen stop by giving me a quote that was way below what my current provider was (trojes). I did not sign up then but called in after reading several reviews here (positive and neative). I asked them questions about recycling issues and other comments stated here and all I got was a dance. No complete answers and when directly asked why they simply stated that was the opinion of someone who was not even a customer. I dropped it at that point as I was not going to get a straght answer. They did offer 20.82 for a 65 gal can with a 55 gal recycle can. I decided to call my current provider and find out what they could do. Trojes did more than meet the quote they beat it. Trojes also does an incredable job with recycling. Not trying to pimp up Trojes however as a potenial new customer for Nitti they certainly did not compare to the service, honesty, or business practices of Trojes (which is my only comparision meaning perhaps Waste Management or another service would be even better). I'm sticking with Trojes and would recommend them to anyone looking to compare services and pricing.

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I'm resubmitting this review as it has changed since I wrote it back in 2007:
We've had Nitti for 17 years now at two different addresses. In my opinion they are one of the best local haulers around. Anytime I call with a question I always get a person right away, no automated answering service. Our trash and recycle are always collected in a timely manner, they never leave a mess behind, and always shut the lids on the barrels. The season yardwaste plan price is one of the best I've seen as well.

As for the recycling/yardwaste in the trash problem, this was a problem back in 2006-2007 or so when those reviews and my original review were posted. At that time recycle was still collected in the small tubs weekly and sorted at the curb. I did occasionally see them dump the recycle and yardwaste right into the hopper of the trash truck AS they were also dumping the trash. However, since they switched to single sort recycle with biweekly pickup using the carts around 2008, everything has been collected separately with different trucks from what i've seen. I did call their office once back then after observing the recycle being dumped in with the trash and was told the crew was not supposed to be doing that and they would look into it. I'm guessing there were just a few bad workers cutting corners during that time.

My only complaint about Nitti now is they don't serve where my workplace is in Bloomington. I'd much prefer having my company contract with them instead of having to deal with frequent missed collections, overflowing and damaged dumpsters, and service delays due to WM's "equipment issues".

5
★★★★★

I'm resubmitting this review as it has changed since I wrote it back in 2007:
We've had Nitti for 17 years now at two different addresses. In my opinion they are one of the best local haulers around. Anytime I call with a question I always get a person right away, no automated answering service. Our trash and recycle are always collected in a timely manner, they never leave a mess behind, and always shut the lids on the barrels. The season yardwaste plan price is one of the best I've seen as well.

As for the recycling/yardwaste in the trash problem, this was a problem back in 2006-2007 or so when those reviews and my original review were posted. At that time recycle was still collected in the small tubs weekly and sorted at the curb. I did occasionally see them dump the recycle and yardwaste right into the hopper of the trash truck AS they were also dumping the trash. However, since they switched to single sort recycle with biweekly pickup using the carts around 2008, everything has been collected separately with different trucks from what i've seen. I did call their office once back then after observing the recycle being dumped in with the trash and was told the crew was not supposed to be doing that and they would look into it. I'm guessing there were just a few bad workers cutting corners during that time.

My only complaint about Nitti now is they don't serve where my workplace is in Bloomington. I'd much prefer having my company contract with them instead of having to deal with frequent missed collections, overflowing and damaged dumpsters, and service delays due to WM's "equipment issues".

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I too have had Nitti for years. I was always extremely happy with their service until several thing happened. One I witnessed them dumping my compost bags in their garbage truck. I couldn't believe it so I watched and saw them do it again. I then called Dakota co.to ask questions about it as I thought I was misinterpreting what I saw,apparently I was right. I never did anything about it. I was so mad though because I consider myself a environmentalist and go to great lengths to make sure I'm doing my part! As for the bins being found not where they should be,I can see that happening as the next BAD experience I had was that they constantly would leave my bins right in the middle of my driveway and a few times they were in the street/gutter right in the middle of the driveway. I put some land scape bricks along the side to put the bins on ... It was happening again so, I called nitti and asked them if I was putting my stuff in the correct spots ,they said yes. I told them I didn't want to get anyone in trouble(and they would know where I lived) and she reassured me that they would tell the haulers. I realize that there are some awfully windy days but this was ridiculous then it happened again and then heres the kicker... I happen to be home one day, heard the truck,watched out my window saw the guy dump my recycling and than literally throw(not a little toss)my bin in the middle of my driveway! That was it I CANCELED my service!! End of story!

1
★☆☆☆☆

I too have had Nitti for years. I was always extremely happy with their service until several thing happened. One I witnessed them dumping my compost bags in their garbage truck. I couldn't believe it so I watched and saw them do it again. I then called Dakota co.to ask questions about it as I thought I was misinterpreting what I saw,apparently I was right. I never did anything about it. I was so mad though because I consider myself a environmentalist and go to great lengths to make sure I'm doing my part! As for the bins being found not where they should be,I can see that happening as the next BAD experience I had was that they constantly would leave my bins right in the middle of my driveway and a few times they were in the street/gutter right in the middle of the driveway. I put some land scape bricks along the side to put the bins on ... It was happening again so, I called nitti and asked them if I was putting my stuff in the correct spots ,they said yes. I told them I didn't want to get anyone in trouble(and they would know where I lived) and she reassured me that they would tell the haulers. I realize that there are some awfully windy days but this was ridiculous then it happened again and then heres the kicker... I happen to be home one day, heard the truck,watched out my window saw the guy dump my recycling and than literally throw(not a little toss)my bin in the middle of my driveway! That was it I CANCELED my service!! End of story!

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.

We used to be happy with Nitti's service, but then we discovered that they were dumping our recycled paper and cardboard into our trash bin. We talked to them about this and they said that there must have been some mix up. We just discovered that the problem has not been corrected.

2
★★☆☆☆

We used to be happy with Nitti's service, but then we discovered that they were dumping our recycled paper and cardboard into our trash bin. We talked to them about this and they said that there must have been some mix up. We just discovered that the problem has not been corrected.

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NITTI SANITATION DOES A WONDERFUL JOB. THEY ARE ALWAYS RESPECTFUL AND PROFESSIONAL. AS FOR THE COMMENT BY NOT A CUSTOMER AND NEVER WILL BE. I CANT POSSIBLY BELIEVE THEY WOULD DO SOMETHING LIKE THAT. IT HAD TO HAVE BEEN NEIGHBORHOOD KIDS. THINK ABOUT IT... THEY ARE WORKING DO THEY REALLY WANT TO TAKE THEIR TIME TO NOT EMPTY THE CARTS CARRY THEM TO SOMEONES HOUSE WHO IS NOT A CUSTOMER AND THROW THEM IN THEIR BACK YARD? THAT IS THE MOST RIDICULOUS ACCUSATIONS IVE EVER HEARD!

4
★★★★☆

NITTI SANITATION DOES A WONDERFUL JOB. THEY ARE ALWAYS RESPECTFUL AND PROFESSIONAL. AS FOR THE COMMENT BY NOT A CUSTOMER AND NEVER WILL BE. I CANT POSSIBLY BELIEVE THEY WOULD DO SOMETHING LIKE THAT. IT HAD TO HAVE BEEN NEIGHBORHOOD KIDS. THINK ABOUT IT... THEY ARE WORKING DO THEY REALLY WANT TO TAKE THEIR TIME TO NOT EMPTY THE CARTS CARRY THEM TO SOMEONES HOUSE WHO IS NOT A CUSTOMER AND THROW THEM IN THEIR BACK YARD? THAT IS THE MOST RIDICULOUS ACCUSATIONS IVE EVER HEARD!

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.

They must do some super-shoddy work, as somehow two full Nitti Sanitation bins have found their way, toppled over, into a landscaped area of my backyard. (There is not another residence across my backyard.) How on earth a reputable sanitation company's bins could get there, I do not know.

1
★☆☆☆☆

They must do some super-shoddy work, as somehow two full Nitti Sanitation bins have found their way, toppled over, into a landscaped area of my backyard. (There is not another residence across my backyard.) How on earth a reputable sanitation company's bins could get there, I do not know.

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0 out of 1 people found this review helpful.

.

I have had good service with Nitti. I used to have service with their competitor but I have been very pleased with the pickup and no late fees on their bills, unlike their competitors. I was charged twice if it was a day or two late. They do a very nice job.

4
★★★★☆

I have had good service with Nitti. I used to have service with their competitor but I have been very pleased with the pickup and no late fees on their bills, unlike their competitors. I was charged twice if it was a day or two late. They do a very nice job.

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