Rhinestones and Ruffles Prom Shop

★★☆☆☆

About Rhinestones and Ruffles Prom Shop

Categories
  • Women's Clothing Stores
  • Bridal Shops
2.0 2
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I wouldn't recommend this shop for bridal gowns but, they're great for pagent dresses! The prices are kind of high but, the quality of the dresses is pretty good.

3
★★★☆☆

I wouldn't recommend this shop for bridal gowns but, they're great for pagent dresses! The prices are kind of high but, the quality of the dresses is pretty good.

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I would highly recommend staying away from this bridal shop. I visited the shop in May for my December wedding, giving me plenty of time to order the dress and have alterations done. I ordered the perfect size, so that it would be just a little big and could be altered if necessary. To my horror, when I came in for my first fitting in September the dress was 2inches too small and my measurements had stayed the same. The owner assured me the dresses from this particular manufacturer were coming in too small, not to worry, we had plenty of time to get a new one in. The seamstress measured the dress and sure enough it was 2 inches smaller then it should have been, not to mention, much too short. So I signed a new contract for one size larger then i had originally ordered. In November, when they called to let me know my new dress was in, i was excited to finally have my dress, the wedding was coming up soon. When I arrived at the shop, the owner handed me a dress that was 3 sizes bigger then my original. Not at all the dress I had signed for and this dress would need to be altered back down to the original dress I had ordered! When my mom called to get some more information on the alterations and how long they would take, the owner said that I had gotten bigger and that the dress was the perfect size, just as ordered. So, we wnt in to have another look at the original dress and measure it one more time. Sure enough, the dress was not the size ordered. At this point we made the decision to find a back up dress so that as this dress was falling through, I would have another to wear, being the wedding was six weeks away. The owner was very rude and demeaning and since we had paid for the dress in full at the time of ordering there wasnt much we could do. The owner finally agreed to send the first dress back to be measured and we are still trying to get everything resolved 3 months later. It has taken numerous nasty phone calls and messages from the owner to get to this point. The last thing a girl needs near her prom, a pageant, or her wedding is stress, and working with Rhinestones and Ruffles has been a huge stress and resulted in me getting a new dress 6 weeks before my wedding.

1
★☆☆☆☆

I would highly recommend staying away from this bridal shop. I visited the shop in May for my December wedding, giving me plenty of time to order the dress and have alterations done. I ordered the perfect size, so that it would be just a little big and could be altered if necessary. To my horror, when I came in for my first fitting in September the dress was 2inches too small and my measurements had stayed the same. The owner assured me the dresses from this particular manufacturer were coming in too small, not to worry, we had plenty of time to get a new one in. The seamstress measured the dress and sure enough it was 2 inches smaller then it should have been, not to mention, much too short. So I signed a new contract for one size larger then i had originally ordered. In November, when they called to let me know my new dress was in, i was excited to finally have my dress, the wedding was coming up soon. When I arrived at the shop, the owner handed me a dress that was 3 sizes bigger then my original. Not at all the dress I had signed for and this dress would need to be altered back down to the original dress I had ordered! When my mom called to get some more information on the alterations and how long they would take, the owner said that I had gotten bigger and that the dress was the perfect size, just as ordered. So, we wnt in to have another look at the original dress and measure it one more time. Sure enough, the dress was not the size ordered. At this point we made the decision to find a back up dress so that as this dress was falling through, I would have another to wear, being the wedding was six weeks away. The owner was very rude and demeaning and since we had paid for the dress in full at the time of ordering there wasnt much we could do. The owner finally agreed to send the first dress back to be measured and we are still trying to get everything resolved 3 months later. It has taken numerous nasty phone calls and messages from the owner to get to this point. The last thing a girl needs near her prom, a pageant, or her wedding is stress, and working with Rhinestones and Ruffles has been a huge stress and resulted in me getting a new dress 6 weeks before my wedding.

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