Sharpe Cleaners

★☆☆☆☆
  • 6605 Nicollet Ave

    Richfield, MN 55423

    Map & Directions
  • 612-866-7272

About Sharpe Cleaners

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First of all, a few months ago, this shop actually "lost" a pair of my wife?s pants ? only to have them found and returned to us (dirty) weeks later.

We have avoided this cleaner since then but, in a bind, I dropped off three shirts and a suit coat this week. I advised at drop-off that I needed my order back within 36 hours, which I figured wouldn't be much of a problem since they have a sign in the store that promotes same-day turnaround. The worker assured me that my order would be ready within that time-frame. When I went back in the store to pick up my order, only the coat was finished and my other shirts didn't even show up in the system as being dropped off. The confused (and I believe illiterate) worker asked that I stick around for a few minutes so he could address my issues after helping the other people in line. I waited, and during that time all five people in line had some kind of problem with their orders. When the worker finally came back to me, he had me come back behind the counter and search the store for my shirts. I eventually found all my shirts in different areas of the shop, but of course, none of them had been cleaned. In the end, the worker refused to comp my coat and charged me $10 for it.

This is by far the worst shop of any kind that I have seen in the Twin Cities. Hopefully they go out of business so that better ownership can come in and turn the shop around.

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★☆☆☆☆

First of all, a few months ago, this shop actually "lost" a pair of my wife?s pants ? only to have them found and returned to us (dirty) weeks later.

We have avoided this cleaner since then but, in a bind, I dropped off three shirts and a suit coat this week. I advised at drop-off that I needed my order back within 36 hours, which I figured wouldn't be much of a problem since they have a sign in the store that promotes same-day turnaround. The worker assured me that my order would be ready within that time-frame. When I went back in the store to pick up my order, only the coat was finished and my other shirts didn't even show up in the system as being dropped off. The confused (and I believe illiterate) worker asked that I stick around for a few minutes so he could address my issues after helping the other people in line. I waited, and during that time all five people in line had some kind of problem with their orders. When the worker finally came back to me, he had me come back behind the counter and search the store for my shirts. I eventually found all my shirts in different areas of the shop, but of course, none of them had been cleaned. In the end, the worker refused to comp my coat and charged me $10 for it.

This is by far the worst shop of any kind that I have seen in the Twin Cities. Hopefully they go out of business so that better ownership can come in and turn the shop around.

More about Sharpe Cleaners

dry cleaning, minneapolis, mn

 

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