Sun Place Tanning Studios

★★☆☆☆

About Sun Place Tanning Studios

Details
Hours
Sat-Sun 9am-7pm, Mon-Fri 7am-9pm

Personal Services

Personal Services
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2.0 4
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I have been a member of Sunplace tanning VIP package for over 12 years. I recently moved out of town and when I tried to cancel my package deal I was told to fax my request to the accountant so that I would not be charged for the month. I faxed my request and thought everything would be taken care of. I checked my bank statement and I was again charged. When I talked to the bookkeeper he told me that I was suppose to come into the shop and that I couldn't do it through a fax. I think that they need to train there employees better so that information is relayed to the customer correctly.

As for the beds the quality of them has gone down over the years, when I was first a member they constantly had new bulbs in the beds.But as time went on it seemed to have fewer bed bulbs being changed, resulting in a longer amount of time needed to tan. I am unsure of why they stopped changing them regularly, possibly because of the customer service and also other tanning facilities available.

2
★★☆☆☆

I have been a member of Sunplace tanning VIP package for over 12 years. I recently moved out of town and when I tried to cancel my package deal I was told to fax my request to the accountant so that I would not be charged for the month. I faxed my request and thought everything would be taken care of. I checked my bank statement and I was again charged. When I talked to the bookkeeper he told me that I was suppose to come into the shop and that I couldn't do it through a fax. I think that they need to train there employees better so that information is relayed to the customer correctly.

As for the beds the quality of them has gone down over the years, when I was first a member they constantly had new bulbs in the beds.But as time went on it seemed to have fewer bed bulbs being changed, resulting in a longer amount of time needed to tan. I am unsure of why they stopped changing them regularly, possibly because of the customer service and also other tanning facilities available.

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.

I've belonged to Sunplace for over 7 years and have found the quality gone WAAAAAY down over the past few years. VERY poor at keeping fresh, new bulbs available. I am SERIOUSLY considering cancelling my membership, instead going to Bahama tan, where the prices are comparable and the high pressure beds being MUCH more affordable, meaning less time spent running for tanning time. I did, at one point last year, email Sunplace, asking why they had slacked off on their offering of new bulbs, to which I heard NOTHING back. This is 'customer service'?????

1
★☆☆☆☆

I've belonged to Sunplace for over 7 years and have found the quality gone WAAAAAY down over the past few years. VERY poor at keeping fresh, new bulbs available. I am SERIOUSLY considering cancelling my membership, instead going to Bahama tan, where the prices are comparable and the high pressure beds being MUCH more affordable, meaning less time spent running for tanning time. I did, at one point last year, email Sunplace, asking why they had slacked off on their offering of new bulbs, to which I heard NOTHING back. This is 'customer service'?????

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Sun Place Tanning Studios may not be the cheapest place to tan in town, but they do have a good number of high quality tanning beds with quality bulbs. They also offer spray on tanning. I did not find the staff to be incredibly helpful, but thankfully you do not have to deal with them much after sign up. If you're willing to put up with the staff, this is a good place to tan.

PROS: Good number of tanning beds, high quality
CONS: High prices, poor service

3
★★★☆☆

Sun Place Tanning Studios may not be the cheapest place to tan in town, but they do have a good number of high quality tanning beds with quality bulbs. They also offer spray on tanning. I did not find the staff to be incredibly helpful, but thankfully you do not have to deal with them much after sign up. If you're willing to put up with the staff, this is a good place to tan.

PROS: Good number of tanning beds, high quality
CONS: High prices, poor service

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My sister called in advance twice to get price's at which time she asked if there were any other fee's. When told no, we went down there only to find out that it was going to cost an addition $99.99. Although I am sure that there business is great, there customer service is lacking.

PROS: quality bulbs in there tanning beds, nice atmosphere
CONS: poor customer service, very high registration fee

2
★★☆☆☆

My sister called in advance twice to get price's at which time she asked if there were any other fee's. When told no, we went down there only to find out that it was going to cost an addition $99.99. Although I am sure that there business is great, there customer service is lacking.

PROS: quality bulbs in there tanning beds, nice atmosphere
CONS: poor customer service, very high registration fee

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